Check-in Advisory
Nov 2, 2010, 6:00 pm
#1
Original Poster
Join Date: Jan 2010
Posts: 677
Check-in Advisory
So, I went to check-in for my flight tomorrow to SYD (through MSP, LAX) and I get the message "Check-in Advisory" Please check in with an airport kiosk or agent. We are unable to complete your check-in request. I promptly call and they said that is strange - everything looks ok on their end. They don't know why it is telling me that. Here is the thing, I am driving a few hours to a 2x bonus airport to take advantage of that and I don't want to get there only to be told that I can't fly. Anyone else ever get this message? Thanks!
Nov 2, 2010, 6:04 pm
#2
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45 North
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Maybe a dumb question but I assume you have applied for and received your Australian ETA? Even if you have that may be an issue - it was for me when I went to SYD (no online check-in, they had to verify something in their computer at the airport).
Nov 2, 2010, 6:16 pm
#4
Original Poster
Join Date: Jan 2010
Posts: 677
Thanks, guys (or gals
. That is not a dumb question - I am sure people forget to do that! I did get mine confirmed. I flew there last year and had no problem doing online check-in, so I didn't even think that could be the reason. Oh well, I have to wait until tomorrow to see my upgrade position on the MSP-LAX leg
. That is not a dumb question - I am sure people forget to do that! I did get mine confirmed. I flew there last year and had no problem doing online check-in, so I didn't even think that could be the reason. Oh well, I have to wait until tomorrow to see my upgrade position on the MSP-LAX leg
Nov 2, 2010, 6:25 pm
#5
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
You will find that on almost all (if not all) of the international destinations that you cannot do OLCI, this is because they need to check your passport. Airlines don't want to be fined so if they were to let you check in without showing them your passport and visa (if required) they would be hit with a huge fine and you would be coming home on the same plane you arrived on. They will require you to go to the GA working the flight as well and look at your passport/visa and stamp "DOCS OK" on your Boarding Pass.
Nov 2, 2010, 6:47 pm
#7
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I was able to check in for SFO-SYD, SYD-SFO, IAD-LHR, & LHR-IAD, all on UA.. They do ask if you've got the correct visa if you decide to use an agent to check-in, but if you don't OLCI works just fine.
Nov 2, 2010, 9:24 pm
#8
Join Date: Jul 2009
Location: NoVa/DC
Programs: DL DM, Fairmont Platinum, Hilton Gold, SPG Gold, Disney Platinum ;)
Posts: 1,003
I flew twice this year on DL to SYD originating in both RDU and DCA. No problems checking in online either time. Can't say why it would happen...but it doesn't always happen because it didn't happen to me...on any of my intl. itineraries. I have another this month, I assume it will be as smooth as the others.
Nov 3, 2010, 5:55 am
#12
Join Date: May 2010
Posts: 3
Sorry - I may have misunderstood the question, but I found this at delta.com re: how to use online check-in:
"Note: For travel outside of the United States, you will have your passport credentials checked by a Delta agent prior to boarding. Additionally, if your travel requires a Visa, online check-in is not available - please see a Delta agent"
"Note: For travel outside of the United States, you will have your passport credentials checked by a Delta agent prior to boarding. Additionally, if your travel requires a Visa, online check-in is not available - please see a Delta agent"
Nov 3, 2010, 7:57 am
#13
Join Date: Jul 2009
Location: NoVa/DC
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Posts: 1,003
For SYD the visa is electronic so you can still check in online. Just enter your passport info, etc. They just verify your info at some point along the way, whether when dropping bags or gate or whatever.
Nov 19, 2010, 1:09 pm
#14
Join Date: Aug 2010
Location: South Carolina
Programs: Delta FO
Posts: 313
I got the following error message today trying to OLCI for a domestic trip
Check-in Advisory
We're sorry, we are unable to complete your check-in request.
checkinadvisory.checkinadvisory.bulletgovernment
I've been denied OLCI on every flight, all airlines, the past 5-6 months when originating in the US. The kiosks at the airport won't check me in either. The agent has to type something in, and then I'm all set.
Does this have to do with Secure Flight?
Check-in Advisory
We're sorry, we are unable to complete your check-in request.
checkinadvisory.checkinadvisory.bulletgovernment
I've been denied OLCI on every flight, all airlines, the past 5-6 months when originating in the US. The kiosks at the airport won't check me in either. The agent has to type something in, and then I'm all set.
Does this have to do with Secure Flight?
Nov 19, 2010, 1:17 pm
#15
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,079
Check the Page Source
If you check the HTML Code Page Source you can see if its redirecting to another bad link. Sometimes I use this when I'm not getting anywhere. Sometimes the website says trying to resolve DNS at delta.com.
I also copy and paste the URL into my Word Document and scrutinize it to see where the link is and I compare it with the redirected page to the Boarding Pass.
Now if its possible to see if you are a selected passenger using the HTML coding that would be interesting so you know that you will get an SSSSSS..
I also copy and paste the URL into my Word Document and scrutinize it to see where the link is and I compare it with the redirected page to the Boarding Pass.
Now if its possible to see if you are a selected passenger using the HTML coding that would be interesting so you know that you will get an SSSSSS..