OLCI problem
Aug 21, 2010 | 2:57 pm
#1
Original Poster
Join Date: Feb 2010
Location: MSP
Programs: DL - Diamond Medallion - 2 Million Miler; Marriott Gold Elite, Radisson GOLD. ParknGo loves me
Posts: 396
OLCI problem
FYI - Just got off the online CS folks. DM line couldn't assist.
Apparently there is some website problem for doing OLCI for locations requiring passport info to be entered.
Agent said I was the 3rd person she talked to with this issue. She was able to enter my info and check me in, then I could re-print the BP.
She said that must be some problem with the website....gee....ya think ?
Apparently there is some website problem for doing OLCI for locations requiring passport info to be entered.
Agent said I was the 3rd person she talked to with this issue. She was able to enter my info and check me in, then I could re-print the BP.
She said that must be some problem with the website....gee....ya think ?
Aug 21, 2010 | 3:56 pm
#2
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Lifetime Hilton Diamond, Lifetime Marriott Titanium, "Lifetime" DL DM (subject to DL CEO whims)
Posts: 12,801
FYI - Just got off the online CS folks. DM line couldn't assist.
Apparently there is some website problem for doing OLCI for locations requiring passport info to be entered.
Agent said I was the 3rd person she talked to with this issue. She was able to enter my info and check me in, then I could re-print the BP.
She said that must be some problem with the website....gee....ya think ?
Apparently there is some website problem for doing OLCI for locations requiring passport info to be entered.
Agent said I was the 3rd person she talked to with this issue. She was able to enter my info and check me in, then I could re-print the BP.
She said that must be some problem with the website....gee....ya think ?
I was unable to check in on-line for my last two trips... when I tried to access my itinerary through the new glitz and glitter pages.
But, if I access the itinerary through the link on the "It's time to check in" e-mail, which bypasses the new blue smoke and mirrors, I have no problem.
Aug 22, 2010 | 8:26 am
#3
Join Date: Aug 2004
Posts: 306
I wasn't able to OLCI today for a flight to Canada tomorrow.
At first I was told it was because I had Alaska Air flights on the return (?) but after being transferred to the IT desk I was told it was a TSA issue and they wanted to verify my passport info.
I travel a lot though & this has never been an issue before.
So I was not able to OLCI & will go stand in a line tomorrow instead.
Update: I tried again to OLCI some 12 hours later & was able to do so successfully. Not sure why I couldn't do it this morning but at least I can go directly to the gates now for a 0600 flight.
At first I was told it was because I had Alaska Air flights on the return (?) but after being transferred to the IT desk I was told it was a TSA issue and they wanted to verify my passport info.
I travel a lot though & this has never been an issue before.
So I was not able to OLCI & will go stand in a line tomorrow instead.
Update: I tried again to OLCI some 12 hours later & was able to do so successfully. Not sure why I couldn't do it this morning but at least I can go directly to the gates now for a 0600 flight.
Last edited by SFO voyageur; Aug 22, 2010 at 9:09 pm Reason: change in post
Aug 22, 2010 | 11:31 am
#4
Join Date: Dec 2009
Location: PA, AK, or FL 350
Programs: Delta Ham Sammich, SPG, Hertz #1 Gold, Chalet Suites Matterhorn
Posts: 950
FYI - Just got off the online CS folks. DM line couldn't assist.
Apparently there is some website problem for doing OLCI for locations requiring passport info to be entered.
Agent said I was the 3rd person she talked to with this issue. She was able to enter my info and check me in, then I could re-print the BP.
She said that must be some problem with the website....gee....ya think ?
Apparently there is some website problem for doing OLCI for locations requiring passport info to be entered.
Agent said I was the 3rd person she talked to with this issue. She was able to enter my info and check me in, then I could re-print the BP.
She said that must be some problem with the website....gee....ya think ?