SDC changes fare class
Mar 13, 2010 | 5:04 pm
#1
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SDC changes fare class
When doing SDC is it normal for the new flights to be booked in full Y class instead of the original paid fare class. About 3 weeks ago I did a SDC on a SAT-JFK ticket that was originally booked in L and the new flights were booked in Y and I earned 50% class of service bonus for both segments. Today I did another SDC on a U ticket and again both of the new flights were booked into Y. The miles have not posted yet but I imagine that they will earn the class of service bonus since it shows Y instead of U. Does this usually happen or was I just lucky?
Mar 13, 2010 | 5:16 pm
#2
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You got lucky... its supposed to be rebooked in the same fare class but you probably got an agent who just wanted to do it quickly. How did the upgrade work out?
Mar 13, 2010 | 5:17 pm
#3
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Not sure about mileage bonus really, but I did a SDC from SLC-STL recently and was surprised when the CSR told me that I now had a $9.38 credit because of the difference in fares... Never had that happen before!?!? Not complaining at all, just a little confused?!?! 
Mar 13, 2010 | 5:26 pm
#5
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I was wondering if at the time of requesting the change that if there is no longer availabilty in the original paid fare class on the new flights, maybe the agent is forced to book them in Y. Maybe if you were booked in L and the new flights show L0,U0,T0 then the agent has no way of booking you into those classes.
Mar 13, 2010 | 5:42 pm
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Mar 13, 2010 | 5:47 pm
#7
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Mar 13, 2010 | 6:07 pm
#8
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I was wondering if at the time of requesting the change that if there is no longer availabilty in the original paid fare class on the new flights, maybe the agent is forced to book them in Y. Maybe if you were booked in L and the new flights show L0,U0,T0 then the agent has no way of booking you into those classes.
Mar 13, 2010 | 6:17 pm
#9
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When I have done SDC (or with weather waivers, next day confirmed), the flights how up as Y but are credited with the purchased fare class (so no bonus EQMs for me).
Mar 13, 2010 | 6:22 pm
#10
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Incorrect, that was NW's rules. On DL, if you have a Coach ticket and the system shows Y1, you get the seat REGARDLESS of your fare class.
Mar 13, 2010 | 7:03 pm
#11
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Mar 13, 2010 | 9:30 pm
#12
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I remember it to be this way with NW using the flynow option, but as far as I know with DL there just has to be at least Y1 available to be able SDC onto a flight, even with a purchased T fare.
Mar 13, 2010 | 9:37 pm
#13
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Mar 13, 2010 | 9:41 pm
#14
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PSS/SMS would never, kiosk would never. Hurried airport agent would.
Mar 13, 2010 | 11:18 pm
#15
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