Multiple Upgrade Emails
#16
Join Date: Nov 2009
Location: EWR, FRA, CDG, BOS
Programs: UA-1K; DL-1MM; SPG-P75; Marriot-P
Posts: 469
WINNER!
I guess, I might be the winner. I received 7 (SEVEN) e-mails for the same upgrade. Two of them actually after I had already landed.
Too bad I did not get seven times the miles....
Too bad I did not get seven times the miles....
#20




Join Date: Oct 2009
Location: MSP
Programs: Delta PM, 1MM
Posts: 3,872
I get multiples emails too. Fortunately, so far this year I've been 6/6 on upgrades at the six day window. Do you get multiple messages if you don't get the early upgrade? Now THAT would be annoying.
#22




Join Date: Jan 2006
Location: DEN
Programs: UA 1KMM, DL Plt, AA, AS, HHonors Diamond, IHG Plat, Marriott Ttnm (LT PLT), Hertz PC, Enterprise Plt
Posts: 7,238
I also got two emails telling me tht my SWUs have arrived. Unfortunately, they only arrived once. Actually, who cares, as I'm not going to be able to use them anyway.
#24
FlyerTalk Evangelist




Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, AS Gold, SPG LT Titanium, Hyatt Globalist, Cava Sun member
Posts: 14,439
same here. I really appreciate the upgrades, so want to make that clear. But the multiple emails sort of gives me pause that they were really confirmed in the first place. These multiple emails make me wonder if i'll ever get to the airport to me told "we made a mistake about your upgrades"...
#25
Join Date: Sep 2005
Location: GNV which is not where we would like to be :)
Programs: ABP, Mr. Mom without the kids, Signor Mucci, DL PM, HH & Hyatt Diamond
Posts: 4,526
Is it really necessary to receive 3 emails in a 5 day period telling me "You've been upgraded!" for the same flight? I appreciate the first one, which I signed up for. The second one, I generally ignore, but I just got the 3rd one a few minutes ago- for my flight that leaves in 45 minutes... telling me I've been upgraded to the seat I have had for 5 days- the same seat that I have held a boarding pass for for 24 hours.
Anyone else have this happen? Could it be triggered by an equipment change? It only seems to happen when I'm on a DC-9, not the CRJ-9.
Anyone else have this happen? Could it be triggered by an equipment change? It only seems to happen when I'm on a DC-9, not the CRJ-9.
#26




Join Date: Jan 2009
Location: WAS
Programs: AA EXP2M, DL 1MM DM ext, UA PP <=> HH G/Marr PE/Hyatt G/IHG P FT RA ( Recovering Addict)
Posts: 4,903
It is the NW IT team in charge of the integration issues!
At 8 times the cost, you may still never get to use them!
#27
FlyerTalk Evangelist & Ambassador: China




Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,494
#28


Join Date: Nov 2009
Location: PHL
Programs: AA EXP
Posts: 953



