Calling Shennanigans on Jeff/SMI
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
Calling Shennanigans on Jeff/SMI
OK so the lack of a response to the question is clearly a response. I just checked and I still do not have a 2010 Platinum Choice award pick open to me.
This is unfortunate for several reasons.
First: It makes no sense whatsoever that a person attaining 2010 Plat status in 2010 gets a Plat choice pick for Plat and a person who attained Plat for THE SAME PROGRAM YEAR (2010) in December does NOT get that pick. It is just not fair...period.
Second: We were told by Jeff that we would get to pick from the Plat choices for 2010 right here on Flyertalk. I am actually stunned that of all the places to tell a fib it would be here.
I frankly think that the details are so confusing that DL thought they would get this by us...and some here STILL do not realize they have been screwed out of 20,000 miles 4 SWU's or whatever you would have picked.
One more time for everyone:
If I started the year with DL as a new customer and got 75k this year I would get 2 selections from the Plat Choice Benefits.
As a long time customer I DO NOT get the 2010 Plat pick because....why? Somebody please tell me why I do not get the same reward as somebody who flew LESS THAN ME last year?
SHENANNIGANS!!!!!!!
I have Emailed DL and wrote a letter. My guess is you will not respond to me with any logic that would make sense as to why I do not get the Plat pick in 2010 but I have learned a real lesson here. Even when Jeff and SMI talk DIRECTLY to FT'ers they do not care if they follow through with what they promise.
This is unfortunate for several reasons.
First: It makes no sense whatsoever that a person attaining 2010 Plat status in 2010 gets a Plat choice pick for Plat and a person who attained Plat for THE SAME PROGRAM YEAR (2010) in December does NOT get that pick. It is just not fair...period.
Second: We were told by Jeff that we would get to pick from the Plat choices for 2010 right here on Flyertalk. I am actually stunned that of all the places to tell a fib it would be here.
I frankly think that the details are so confusing that DL thought they would get this by us...and some here STILL do not realize they have been screwed out of 20,000 miles 4 SWU's or whatever you would have picked.
One more time for everyone:
If I started the year with DL as a new customer and got 75k this year I would get 2 selections from the Plat Choice Benefits.
As a long time customer I DO NOT get the 2010 Plat pick because....why? Somebody please tell me why I do not get the same reward as somebody who flew LESS THAN ME last year?
SHENANNIGANS!!!!!!!
I have Emailed DL and wrote a letter. My guess is you will not respond to me with any logic that would make sense as to why I do not get the Plat pick in 2010 but I have learned a real lesson here. Even when Jeff and SMI talk DIRECTLY to FT'ers they do not care if they follow through with what they promise.
#3
Join Date: Feb 2010
Location: MSP
Programs: DL - Diamond Medallion - 2 Million Miler; Marriott Gold Elite, Radisson GOLD. ParknGo loves me
Posts: 396
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Same situation here.
Did 250k in 2009 - but don't get the pick from "re-qualifying" for PLAT for 2009.
It's just not right !
Did 250k in 2009 - but don't get the pick from "re-qualifying" for PLAT for 2009.
It's just not right !
#4
FlyerTalk Evangelist
Join Date: Dec 2004
Location: MSP
Programs: Fallen Plats, ex-WN CP, DYKWIW; still PAL Premier Elite & Hilton Diamond
Posts: 25,419
Sadly...
Fib? Tell me it's not true!
I'm not really sure it's Jeff & not the beancounters. Obviously he's the point man & the object of our ire (and rightly so), but I'm not convinced he's the man behind the curtain.
I'm not really sure it's Jeff & not the beancounters. Obviously he's the point man & the object of our ire (and rightly so), but I'm not convinced he's the man behind the curtain.
#5
Join Date: Mar 2006
Location: SFO
Programs: DL DM/MM; UA Premier 1K; AA EXP; ICH Plat Ambassador
Posts: 1,565
Yes, but come on. What executive would be so stupid as to post such a proclamation in the piranha tank without having first gotten the green light from the relevant corporate personnel?
#8
Join Date: Jul 2000
Location: Roanoke, VA
Programs: DL Gold Hilton Gold
Posts: 2,436
I am a first-time plat - breaking the 75K in December '09. I haven't made my choice yet - but all looked fine to me - and I was able to pull up the select your choice page....hopefully yours will kick in shortly. ^
#9
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Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
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Posts: 13,316
Please re-read my post. If you hit Plat IN 2010 for the 2010 year you will get to choose from the "2010 Plat Choice awards" which include 20k miles, 4 swu's, etc. If you hit Plat for 2010 in 2009 you do NOT get to make that choice. The SWU you are talking about are from last year (2009) program.
#10
FlyerTalk Evangelist
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Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
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Posts: 13,316
Congrats to you but a lot of us got screwed out of that pick.
#11
Join Date: Jul 2001
Location: NYC
Programs: AA ExecPlat; AF Gold; UA GS; Hyatt L. Globalist; Marriott Plat; Hilton Diamond; National EE
Posts: 6,214
I made 2010 Plat by accumulating over 100,000 MQMs (but less than 125,000) in 2009. I was able to select my choice on the choice webpage.
#12
Join Date: Jul 2009
Location: WAS
Programs: UA Silver, Marriott Gold, IHG Silver, Hilton Silver, Hertz PC, National Exec Elite, Avis PC
Posts: 1,316
Is there a link or instructions on how to get to the choice page?
#13
Join Date: Feb 2010
Location: MSP
Programs: DL - Diamond Medallion - 2 Million Miler; Marriott Gold Elite, Radisson GOLD. ParknGo loves me
Posts: 396
#14
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2006
Location: LAX/BOS/HKG/AMS/SFO...hmm, I need a life.
Programs: United1K, AA ExPlAAt, DL MM/Gold, Hilton Diamond, Avis First
Posts: 13,316
People who hit plat this year get both...we the knuckleheads who made Plat last year ONLY get the 2011 choice.
#15
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
Please re-read my post. If you hit Plat IN 2010 for the 2010 year you will get to choose from the "2010 Plat Choice awards" which include 20k miles, 4 swu's, etc. If you hit Plat for 2010 in 2009 you do NOT get to make that choice. The SWU you are talking about are from last year (2009) program.
I think the issue is if you qualified for DM in 2009 you are not getting to choose a Plat choice as well as your 2 Diamond choices -- as was promised in the post by Jeff.
Added: OK, Now I see what you are saying. Somebody who reached Plat for the first time in 2010 will get an extra choice. But that is a one off deal and is a side effect of DL granting status immediately when you cross a higher threshold rather than making you wait until March the following year. I have no problem with this (as a PM myself). I think the real case is the DM who where promised both PM and DM choices not getting the PM choices.
Last edited by TheMadBrewer; Feb 19, 2010 at 10:46 am Reason: new information