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New "Sky Priority" Benefits for High-Revenue Elites to be Announced Spring 2010

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New "Sky Priority" Benefits for High-Revenue Elites to be Announced Spring 2010

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Old Jan 19, 2010, 4:08 pm
  #1  
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New "Sky Priority" Benefits for High-Revenue Elites to be Announced Spring 2010

I booked two TATL BE tix tonight (paid on company dime) and the Platinum Skymiles Service Agent told me that Delta will be launching a new program called SKY PRIORITY sometime in Spring 2010 that will offer extra perks and benefits to Delta's high-revenue elites. She wouldn't share any specifics, but said that Delta wants to recognize/reward high revenue customers such as myself (my annual spend on Delta is $75K+). I'm not sure I'll be holding my breath, but it will be interesting to hear the details of the announcment.

Last edited by ATLgal; Jan 19, 2010 at 4:23 pm
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Old Jan 19, 2010, 4:14 pm
  #2  
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Makes some sense with Exec Partner going away that they'd do something to try to cater to the high revenue elites. I wonder if it would be anything along the lines of Continental's recent announcement regarding PresPlat...
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Old Jan 19, 2010, 4:17 pm
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Yes this will be launching on March 1 to all DM, PM, GM, ST Elite+, and FC/BE pax. Here are some of the benefits:
"Benefits will include a Priority Call Center; curbside check-in and expedited security checkpoints at some airports; priority check-in, boarding and baggage handling; Priority Baggage Service Offices; Irregular Operation Centers; as well as coupons for amenities, such as free onboard Wi-Fi."
This program will be rolled out in phases throughout the year.
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Old Jan 19, 2010, 4:20 pm
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Originally Posted by zsmith2
Yes this will be launching on March 1 to all DM, PM, GM, ST Elite+, and FC/BE pax. Here are some of the benefits:
"Benefits will include a Priority Call Center; curbside check-in and expedited security checkpoints at some airports; priority check-in, boarding and baggage handling; Priority Baggage Service Offices; Irregular Operation Centers; as well as coupons for amenities, such as free onboard Wi-Fi."
So it basically sounds like a re-affirmation of a lot of the DM/PM/GM benefits, plus some free coupons. If it means those folks get free wi-fi now, then I'm happy.
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Old Jan 19, 2010, 4:21 pm
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Makes perfect sense. Why give somebody who spent $10k to get 100k miles the same privileges as somebody who spent $50k to get 100k miles? With the devaluation of elite programs on US carriers, expect to see more emphasis on dollars spent rather than miles flown. ^
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Old Jan 19, 2010, 4:56 pm
  #6  
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Originally Posted by AGSF
Makes perfect sense. Why give somebody who spent $10k to get 100k miles the same privileges as somebody who spent $50k to get 100k miles? With the devaluation of elite programs on US carriers, expect to see more emphasis on dollars spent rather than miles flown. ^
But the post above says that it will be for all DM/PM/GM/STE+. Doesn't sound like a revenue-based program at all, unless zsmith2 is incorrect.

And in any case, it appears that the only new benefit is free wifi. For sure I wouldn't turn it down, but I wouldn't be jumping up and down for free wifi. If I spent $75K/year on my flights, what's another $360 a year ($29.95 x 12) for wifi?
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Old Jan 19, 2010, 5:29 pm
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Originally Posted by fti
But the post above says that it will be for all DM/PM/GM/STE+. Doesn't sound like a revenue-based program at all, unless zsmith2 is incorrect.

And in any case, it appears that the only new benefit is free wifi. For sure I wouldn't turn it down, but I wouldn't be jumping up and down for free wifi. If I spent $75K/year on my flights, what's another $360 a year ($29.95 x 12) for wifi?
+1.. I was thinking the same thing.. Something is not right here.
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Old Jan 19, 2010, 5:34 pm
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Originally Posted by Crazyhotelguy
+1.. I was thinking the same thing.. Something is not right here.
There's going to be more meat to this...you all have to hold tight!
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Old Jan 19, 2010, 5:45 pm
  #9  
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Originally Posted by zsmith2
There's going to be more meat to this...you all have to hold tight!
Ah! You mean.... SERIOUS MEAT! You must mean....a password-enabled page on DL.COM that will log SPE into the promised land, a place where award bookings can be made in a straightforward, prompt manner, all in accord with published SM levels!
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Old Jan 19, 2010, 5:47 pm
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Note to self: check with accounting to see what my total spend was last year.
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Old Jan 19, 2010, 5:53 pm
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Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)

Any tier above DM will be a complete 180 from SkyMilesInsider's most recent posts.
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Old Jan 19, 2010, 5:58 pm
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Originally Posted by zsmith2
There's going to be more meat to this...you all have to hold tight!
+1...I just spent nearly an hour reading over the Sky Priority information....and there
will be plenty to follow through out 2010 and forward.
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Old Jan 19, 2010, 6:25 pm
  #13  
 
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and alot more than this to come...

Employees are getting the info now... I'm sure more will trickle out sooner than later...

Originally Posted by zsmith2
There's going to be more meat to this...you all have to hold tight!
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Old Jan 19, 2010, 6:35 pm
  #14  
 
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Wink Where's the beef?

Originally Posted by zsmith2
There's going to be more meat to this...you all have to hold tight!
Where's the beef?
http://en.wikipedia.org/wiki/Where%27s_the_beef%3F
http://en.wikipedia.org/wiki/File:Wh...commercial.jpg
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Old Jan 19, 2010, 6:50 pm
  #15  
fti
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Originally Posted by Denolloyd
[SIZE=1]Any tier above DM will be a complete 180 from SkyMilesInsider's most recent posts.
I was thinking the same thing.

In any case, I am definitely "platinum lite" if there is such a thing. So I might get the free wifi mentioned above but don't expect anything based on revenue
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