View Poll Results: What issues are reasons to let your Sky Club membership lapse? Check all that apply.
I do not intend to let it lapse. I intend to renew my membership because I am happy with Sky Clubs.
27
10.67%
Loss of locations.
111
43.87%
Food issues.
161
63.64%
I am or will be a Diamond Medallion, so Sky Club membership is free of charge for me.
62
24.51%
Service issues.
38
15.02%
Other issues, which I intend to state in this thread.
22
8.70%
Multiple Choice Poll. Voters: 253. You may not vote on this poll
Sky Club snack service changes
Jan 13, 2010, 5:44 pm
#16
Join Date: Dec 2005
Location: YYZ most of the time
Programs: AC SE100K MM, Princess Elite
Posts: 3,921
Jan 13, 2010, 5:45 pm
#17
Join Date: Jul 2007
Location: KUL/TPA/OTP
Programs: UA1k, DL
Posts: 3,138
First, SMI, I really appreciate the communication. This has been an area that many DL FTers have been concerned about for some time and apparently that is now changing for the better. All the news doesn't have to be good, but telling us up front what is coming is at least giving us common courtesy and respect. Again, thanks.
Now, SMI what will the expanded snacks consist of?
Jan 13, 2010, 5:47 pm
#18
Join Date: Jul 2007
Location: KUL/TPA/OTP
Programs: UA1k, DL
Posts: 3,138
Jan 13, 2010, 5:48 pm
#19
Join Date: Sep 2003
Location: Long Beach, CA
Programs: DL DM
Posts: 5,292
Jan 13, 2010, 5:53 pm
#20
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,055
Starting on January 16, we will no longer offer pre-flight appetizers at the clubs where they are currently served in favor of providing a more consistent product across the entire Delta Sky Club network for longer periods of time throughout the day.
SkyMilesInsider
and I will be flying through JFK on 1/18 
More consistency is good, but I want to see a substantial improvement both for food and beverages (!) to make up for the dramatic loss of service at ATL/JFK.
Last edited by cfischer; Jan 13, 2010 at 6:33 pm Reason: typo
Jan 13, 2010, 5:59 pm
#21
Join Date: Aug 2006
Location: DFW
Programs: Non-Affiliated
Posts: 7,430
I always feel like I am bucking the trend on most posts here, but I feel this is a change for the positive. Then again, most of my travel is domestic. I think we need to applaud Delta for being very straightforward with communication on this site recently. Thanks Skymiles Insider. I personally like the change. Snacks available all day were a nice benefit of the World Club. I am glad I renewed this year....it was a decision I was debating.
I am hoping real cheese and not a generic cheese like product is on the agenda.
Jan 13, 2010, 6:03 pm
#22
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,055
membership 'yes', but how about your premium customers? Have you been in a LH or LX lounge recently?
Jan 13, 2010, 6:15 pm
#23
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,123
Wirelessly posted (BlackBerry8320/4.5.0.81 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
Not much farther to reach the bottom.
Not much farther to reach the bottom.
Jan 13, 2010, 6:17 pm
#24
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,234
This is not a dialogue. It was a press-release that was spewed out with no follow-up discussion planned.
Also, I wonder how this relates to allowing the Delta Plat and Gold Amex cardholders to enter the club for $25 a pop.
Also, I wonder how this relates to allowing the Delta Plat and Gold Amex cardholders to enter the club for $25 a pop.
Jan 13, 2010, 6:19 pm
#25
Join Date: Feb 2008
Location: Auckland, NZ/New York, NY/ATL
Programs: DL DM MM, BIS 2.4MM, EK Gold, SQ Gold, Marriott Gold, HH Gold,
Posts: 5,222
Fantastic; now I can stop telling people they should go the 2nd terminal E skyclub after 3pm to get the better food 
.
, please do not make it sound like we asked for this; we are all adults and we know what we are really being "fed" here. Im a bit insulted how this was brought to us. I am sure I do not speak only for myself when I say that we might have reacted better if you had just said "Due to costs we are cutting additional food at the current clubs which previously offered an enhanced food service option."
., please do not make it sound like we asked for this; we are all adults and we know what we are really being "fed" here. Im a bit insulted how this was brought to us. I am sure I do not speak only for myself when I say that we might have reacted better if you had just said "Due to costs we are cutting additional food at the current clubs which previously offered an enhanced food service option."
Jan 13, 2010, 6:20 pm
#26
Join Date: Dec 2009
Location: PHL
Programs: Chivas, Tequila, Good Beer
Posts: 615
Simple healthy snacks, fruit, and Tequila. That's all I ask for.^
I don't go to the club to eat a meal, I go there to avoid the gate stress and relax. A drink and an apple or banana, maybe a few peanuts. Good to go.
Please cater to those of us that don't rely on cheese, high-cal bar mix, and nutella to survive.
And please, please, please... NO OUTSIDE FOOD. It will stink up the place with the smell of fast food. It sucks to be in an airplane that smells like french fries and fatty burgers. We don't want that stench in our clubs.
Say no to outside food, por favor. Verboten, Prohibido, Disallowed.
I don't go to the club to eat a meal, I go there to avoid the gate stress and relax. A drink and an apple or banana, maybe a few peanuts. Good to go.
Please cater to those of us that don't rely on cheese, high-cal bar mix, and nutella to survive.
And please, please, please... NO OUTSIDE FOOD. It will stink up the place with the smell of fast food. It sucks to be in an airplane that smells like french fries and fatty burgers. We don't want that stench in our clubs.
Say no to outside food, por favor. Verboten, Prohibido, Disallowed.
Jan 13, 2010, 6:20 pm
#27
Join Date: Jul 2007
Location: KUL/TPA/OTP
Programs: UA1k, DL
Posts: 3,138
Jan 13, 2010, 6:27 pm
#28
Join Date: Jan 2006
Location: DEN
Programs: UA 1K (MM), DL, AA, AS, HHonors, SPG, Kimpton, Hyatt, IC PC, Marriott Titanium (LT PLT), Hertz PC
Posts: 7,231
Ok, I will reserve judgement until I know what the increased snack offerings consist of...
IF SMI was really listening, then there would be some real food choices (read: things that consist of fewer than 10 ingredients and whose label doesn't read like a chemistry textbook.). If not, we will be offered the same crap, but for a longer time period, and I will not be renewing my membership at the end of the year.
IF SMI was really listening, then there would be some real food choices (read: things that consist of fewer than 10 ingredients and whose label doesn't read like a chemistry textbook.). If not, we will be offered the same crap, but for a longer time period, and I will not be renewing my membership at the end of the year.
Jan 13, 2010, 6:28 pm
#29
Join Date: Aug 2006
Location: SJC
Programs: DL PM MM, Marriott Titanium
Posts: 3,276
For those of us who don't go through JFK or ATL Terminal E, this is a big improvement. Carrots and hummus make for a nice snack.
I thought the better food at JFK was to apologize for being stuck in that dingy terminal.
I thought the better food at JFK was to apologize for being stuck in that dingy terminal.
Jan 13, 2010, 6:28 pm
#30
Company Representative - Delta Air Lines
Original Poster
Join Date: Jul 2009
Location: Atlanta, GA
Programs: SkyMiles
Posts: 351
SkyMilesInsider