Mileage credit if bumped to a non-SkyTeam airline?
Dec 1, 2009, 6:09 am
#1
Original Poster
Join Date: Jul 2009
Location: New York City
Programs: SkyMiles PM, Hyatt Gold Passport Platinum
Posts: 800
Mileage credit if bumped to a non-SkyTeam airline?
Yesterday I gave up my seat on an oversold flight, thinking Delta would reroute me home on its own network. Instead, they put me on American.
I was compensated with Delta Dollars and got home only four hours later than planned, but will I receive credit for the MQMs or redeemable miles I lost by not flying a SkyTeam partner?
I was compensated with Delta Dollars and got home only four hours later than planned, but will I receive credit for the MQMs or redeemable miles I lost by not flying a SkyTeam partner?
Dec 1, 2009, 6:22 am
#3
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
Yesterday I gave up my seat on an oversold flight, thinking Delta would reroute me home on its own network. Instead, they put me on American.
I was compensated with Delta Dollars and got home only four hours later than planned, but will I receive credit for the MQMs or redeemable miles I lost by not flying a SkyTeam partner?
I was compensated with Delta Dollars and got home only four hours later than planned, but will I receive credit for the MQMs or redeemable miles I lost by not flying a SkyTeam partner?
EDA: Bigpops beat me to it!
Dec 1, 2009, 7:15 am
#4
Join Date: Mar 2004
Location: Parts Unknown
Programs: DL PM/MM, IHG SA, National EE, Hertz PC, Marriott Silver
Posts: 530
1) Request the missing FF credit from Delta. Tell them your story. You should get credit for this
2) When you got bumped to AA, did you give them your FF number? If not,
Request a missing credit on American.
You just might be able to get millage on both.
2) When you got bumped to AA, did you give them your FF number? If not,
Request a missing credit on American.
You just might be able to get millage on both.
Yesterday I gave up my seat on an oversold flight, thinking Delta would reroute me home on its own network. Instead, they put me on American.
I was compensated with Delta Dollars and got home only four hours later than planned, but will I receive credit for the MQMs or redeemable miles I lost by not flying a SkyTeam partner?
I was compensated with Delta Dollars and got home only four hours later than planned, but will I receive credit for the MQMs or redeemable miles I lost by not flying a SkyTeam partner?
Dec 1, 2009, 7:58 am
#5
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,352
I'm in the middle of this right now...although I am attempting to do this via the "TTU" feature of Delta.com. I emailed them the information through their online form and they responded the same day with an email asking me for the e-ticket number. Huh? It's right in the form I sent them!
I replied to the email with the e-ticket number and the confirmation code and hopefully that does it. I missed a DEN-ATL leg due to the FAA screw ups on 19Nov which would have caused me to misconnect. They rerouted me on a UA Express direct flight which got me to ATL on time.
I'll update this thread when I get an answer from Delta.
-RM
I replied to the email with the e-ticket number and the confirmation code and hopefully that does it. I missed a DEN-ATL leg due to the FAA screw ups on 19Nov which would have caused me to misconnect. They rerouted me on a UA Express direct flight which got me to ATL on time.
I'll update this thread when I get an answer from Delta.
-RM
Dec 1, 2009, 9:28 am
#6
Join Date: Sep 2005
Location: Now in SLC
Programs: DL GM 1MM, MR LT Titanium
Posts: 4,126
I've been bumped a couple of times this year and have had 100% success getting credit for my original routing by using the form here:
http://www.delta.com/skymiles/manage...edit/index.jsp
It's usually taken less than a week from submitting that form to the miles posting. I've also tried calling, but that never got me anywhere.
http://www.delta.com/skymiles/manage...edit/index.jsp
It's usually taken less than a week from submitting that form to the miles posting. I've also tried calling, but that never got me anywhere.
Dec 1, 2009, 9:34 am
#7
Join Date: Dec 2004
Programs: KLM, Delta
Posts: 32
Hi I had a similar thing happen to me.
see
http://www.flyertalk.com/forum/other...se-advise.html
You should be able to get mileage on both- make sure you fax everything in (don't use mail bc they want originals and you will lose them if you mail them in)
One more tip that I learned a long time ago- if you don't receive replies from your faxes (I had that problem with KLM- FB they are impossible to get hold of- photocopy your fax ten times and send all ten copies repeatedly thru the fax- when they start running out of paper and get a million copies of your fax- they will take notice- I usually get a response within hours if not minutes!
Good luck!
see
http://www.flyertalk.com/forum/other...se-advise.html
You should be able to get mileage on both- make sure you fax everything in (don't use mail bc they want originals and you will lose them if you mail them in)
One more tip that I learned a long time ago- if you don't receive replies from your faxes (I had that problem with KLM- FB they are impossible to get hold of- photocopy your fax ten times and send all ten copies repeatedly thru the fax- when they start running out of paper and get a million copies of your fax- they will take notice- I usually get a response within hours if not minutes!
Good luck!
Dec 1, 2009, 9:47 am
#8
Original Poster
Join Date: Jul 2009
Location: New York City
Programs: SkyMiles PM, Hyatt Gold Passport Platinum
Posts: 800
Thanks for all the tips. I'll wait a few days to see what happens. Maybe they'll just credit me automatically. (Although I don't expect to get the AmEx matching miles.)
Dec 1, 2009, 11:06 am
#9
Join Date: May 2009
Location: Seattle, WA
Programs: DL Diamond 1.7MM, Starlux Insighter, Bonvoy Titanium, Hilton Gold, Hertz PC
Posts: 3,955
Same thing happened to me on YVR-MSP-NRT, where I got rerouted YVR-NRT direct on JAL. Actually worked out to be the best possible situation: JAL cheerfully assigned me an exit row seat, I got to Tokyo 6 hours early, and I got full NW credit for YVR-MSP-NRT
I did have to send in a request for the mileage after the trip, though. I'd suggest you go ahead and send in the request, I doubt it will post automatically.
I did have to send in a request for the mileage after the trip, though. I'd suggest you go ahead and send in the request, I doubt it will post automatically.
Dec 1, 2009, 1:20 pm
#10
Join Date: Feb 2006
Location: DTW
Programs: DL 0.22 MM, AA 0.34 MM, PC Plat Amb, Hertz #1 GC 5*
Posts: 7,511
Yesterday I gave up my seat on an oversold flight, thinking Delta would reroute me home on its own network. Instead, they put me on American.
I was compensated with Delta Dollars and got home only four hours later than planned, but will I receive credit for the MQMs or redeemable miles I lost by not flying a SkyTeam partner?
I was compensated with Delta Dollars and got home only four hours later than planned, but will I receive credit for the MQMs or redeemable miles I lost by not flying a SkyTeam partner?
ORC, and claim mileage on the other airline's program... double-dip.
The only thing that makes it better is being bounced on an award ticket to another airline, which usually puts you into the Y bucket... Y-fare bonus. Single-dipping in another proram... on an award ticket.
Dec 1, 2009, 1:38 pm
#11
Original Poster
Join Date: Jul 2009
Location: New York City
Programs: SkyMiles PM, Hyatt Gold Passport Platinum
Posts: 800
Dude... it's FT!!!
ORC, and claim mileage on the other airline's program... double-dip.
The only thing that makes it better is being bounced on an award ticket to another airline, which usually puts you into the Y bucket... Y-fare bonus. Single-dipping in another proram... on an award ticket.
ORC, and claim mileage on the other airline's program... double-dip.
The only thing that makes it better is being bounced on an award ticket to another airline, which usually puts you into the Y bucket... Y-fare bonus. Single-dipping in another proram... on an award ticket.
By the way, I almost never fly American, so tell me if you think it's unusual to have 90 people on the standby list? I couldn't believe the monitor. This was an ORD-LGA evening flight on the Monday after Thanksgiving.
Dec 1, 2009, 4:31 pm
#12
FlyerTalk Evangelist
Join Date: Jan 2000
Posts: 15,377
Use search terms such as "holy grail" or "trifecta" and you will learn that being bumped to another carrier or even two with negligable results on your arrival time and getting the same miles on 2,3 or more carriers "legally" is the most admired and anticipated event in the FT world.
Dec 1, 2009, 5:53 pm
#13
Join Date: Nov 2008
Location: 35 38' 23.2"N 139 37' 54.87"E Starbucks
Programs: Delta splat ! SPG plat . Hyatt Diamond . UA 1P
Posts: 96
Use search terms such as "holy grail" or "trifecta" and you will learn that being bumped to another carrier or even two with negligable results on your arrival time and getting the same miles on 2,3 or more carriers "legally" is the most admired and anticipated event in the FT world.
Dec 4, 2009, 10:58 am
#14
Original Poster
Join Date: Jul 2009
Location: New York City
Programs: SkyMiles PM, Hyatt Gold Passport Platinum
Posts: 800
I've been bumped a couple of times this year and have had 100% success getting credit for my original routing by using the form here:
http://www.delta.com/skymiles/manage...edit/index.jsp
http://www.delta.com/skymiles/manage...edit/index.jsp