Pricing Error....What to Do?
Jun 6, 2006 | 3:41 am
#1
Original Poster
Join Date: Jun 2006
Posts: 27
Pricing Error....What to Do?
I appologize in advance for not providing all the details....I don't want to be tracked on this one.
I booked a cruise on one of the big websites. The price quoted was fantastic. Maybe better than fantastic. Not $10 or something like that, but probably about half of what I would have expected.
I went ahead and booked, and got multiple confirmations from the travel site. They charged my card, I have multiple records of them accepting the booking.
Now they say it was too good a deal, and I can't keep my reservation.
Any thoughts on this would be greatly appreciated. There was no small (or large) print that I missed on this. They just priced too low and then wanted to change it.
I booked a cruise on one of the big websites. The price quoted was fantastic. Maybe better than fantastic. Not $10 or something like that, but probably about half of what I would have expected.
I went ahead and booked, and got multiple confirmations from the travel site. They charged my card, I have multiple records of them accepting the booking.
Now they say it was too good a deal, and I can't keep my reservation.
Any thoughts on this would be greatly appreciated. There was no small (or large) print that I missed on this. They just priced too low and then wanted to change it.
Jun 6, 2006 | 6:53 am
#3
Join Date: Feb 2005
Location: Airstrip One
Programs: AA gold, UA Premier, HH Gold, *wood gold, PC gold
Posts: 950
Originally Posted by peter42
It really depends on many things. Basically as soon as they confirm the booking and take the money from you, they enter a binding contract under many legislations.
Also, do you think they'd let you just cancel without penalty if you make a mistake? Not bloody likely. I say hold 'em to the contract, it's you're right. Threaten to take it to court.
Good luck, and keep us posted if you can.
Oh, and welcome to FT.