Flight points after schedule change for connecting flight?
#1
Original Poster


Join Date: Sep 2002
Location: Danville, CA
Posts: 146
Flight points after schedule change for connecting flight?
I bought my ticket with the Premier Pass credit card for SFO-IAD-LGA on United. There was a schedule change and my flight is now SFO-ORD-LGA instead of SFO-IAD-LGA.
Will they give you flight points for SFO-ORD-LGA by submitting your boarding pass even if your credit card statement shows your original flight is SFO-IAD-LGA?
Thank you!
Will they give you flight points for SFO-ORD-LGA by submitting your boarding pass even if your credit card statement shows your original flight is SFO-IAD-LGA?
Thank you!
#2
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures




Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,897
Citi has no knowledge of if, when, or where you use the ticket or anything else that happens after the purchase. You should automatically receive Flight Points based on the ticketed itinerary, no need to submit boarding passes.
#3
Original Poster


Join Date: Sep 2002
Location: Danville, CA
Posts: 146
Thanks Mia!
But the problem is Citi lists SFO-WAS-LGA instead of SFO-IAD-LGA. So I still have to submit boarding pass to get flight points for my flight. Now United changes my connecting flight and my boarding pass does not match my original flight. Will Citi still credit the flight points in this case?
But the problem is Citi lists SFO-WAS-LGA instead of SFO-IAD-LGA. So I still have to submit boarding pass to get flight points for my flight. Now United changes my connecting flight and my boarding pass does not match my original flight. Will Citi still credit the flight points in this case?
#4
Join Date: Dec 2006
Location: BTR, MSY
Programs: DL, BA, AA, UA, HHonors, PC
Posts: 200
Unless not properly credited, you shouldn't have to submit your boarding passes. If not properly credited just send in the original and changed intinerary with boarding passes to CITI.
#5
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures




Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,897
#6


Join Date: Feb 2008
Location: CHS
Programs: Delta, AA, BA, United, Hyatt Globalist, Hilton Honors Diamond, SPG Marriott Gold, Sixt Platinum
Posts: 1,154
How Long ago?
Perhaps the Origional Poster is worried too soon. If they were expecting the Flight points show on the account , at the the same time as the charge, they might just have to wait a little longer. Don't Flight points post at the end of the Following statement period?
Last edited by beachmiles; Jun 17, 2008 at 3:23 pm Reason: spelling error
#7
Original Poster


Join Date: Sep 2002
Location: Danville, CA
Posts: 146
Now with the schedule change, I don't know if Citi will honor SFO-ORD-LGA with statement shows SFO-WAS-LGA for my original booking.
Sorry if I don't make it clear.
Well, I guess I just send the original itinerary and the updated one to Citi after I complete my travel.
#8
Join Date: Nov 1999
Location: SFO
Programs: UA 1.050MM, PersonalCar 0.275MM
Posts: 1,720
Before the schedule change, since WAS is not an airport, I know that I still have to submit boarding pass to get flight points from Citi for SFO-WAS(IAD)-LGA.
Now with the schedule change, I don't know if Citi will honor SFO-ORD-LGA with statement shows SFO-WAS-LGA for my original booking.
Now with the schedule change, I don't know if Citi will honor SFO-ORD-LGA with statement shows SFO-WAS-LGA for my original booking.
However, I never had to actually FAX in boarding passes -- I would talk to a manager and have them look at the flight information passed from the airline to Citi, and they'd make the necessary adjustments that would post with either the next statement or the one following that.
#9
Join Date: Mar 2006
Location: Chicago
Programs: Mileage Plus, Rapid Rewards
Posts: 949
Another related but different question.
I am aware that the terms for the PP Elite card state that cardmembers do not earn points on tickets that are cancelled and refunded, but has anyone had any experiences contrary to this?

