Does citis CRs make a commission on credit protector?
Jan 8, 2008 | 2:42 pm
#1
Original Poster
Join Date: Jan 2007
Posts: 132
Does citis CRs make a commission on credit protector?
I called citibank last week for something else and the CR forced me into credit protector. I repeatedly told him not to sign me up for it But he put it on my account anyways.
then today I called citi to cancel it. They were still trying to sell it to me. trying to convince me that I am making the biggest mistake by not taking it. I was on the phone for like 15 min with the CR because they were still trying to sell me on this credit protector.
wow. I have never been so pressured in my life.
then today I called citi to cancel it. They were still trying to sell it to me. trying to convince me that I am making the biggest mistake by not taking it. I was on the phone for like 15 min with the CR because they were still trying to sell me on this credit protector.
wow. I have never been so pressured in my life.
Jan 8, 2008 | 7:20 pm
#2
Join Date: Jul 2005
Location: Washington, D.C.
Programs: AA PLT (MM), UA 1K, Marriott Ti, IHG Diamond
Posts: 952
I called citibank last week for something else and the CR forced me into credit protector. I repeatedly told him not to sign me up for it But he put it on my account anyways.
then today I called citi to cancel it. They were still trying to sell it to me. trying to convince me that I am making the biggest mistake by not taking it. I was on the phone for like 15 min with the CR because they were still trying to sell me on this credit protector.
wow. I have never been so pressured in my life.
then today I called citi to cancel it. They were still trying to sell it to me. trying to convince me that I am making the biggest mistake by not taking it. I was on the phone for like 15 min with the CR because they were still trying to sell me on this credit protector.
wow. I have never been so pressured in my life.
Jan 9, 2008 | 2:30 am
#4
Join Date: May 2007
Location: ABE or Cambridge, Mass.
Programs: AGR, CO
Posts: 223
I called citibank last week for something else and the CR forced me into credit protector. I repeatedly told him not to sign me up for it But he put it on my account anyways.
then today I called citi to cancel it. They were still trying to sell it to me. trying to convince me that I am making the biggest mistake by not taking it. I was on the phone for like 15 min with the CR because they were still trying to sell me on this credit protector.
wow. I have never been so pressured in my life.
then today I called citi to cancel it. They were still trying to sell it to me. trying to convince me that I am making the biggest mistake by not taking it. I was on the phone for like 15 min with the CR because they were still trying to sell me on this credit protector.
wow. I have never been so pressured in my life.
See http://blog.washingtonpost.com/thech...ore_bills.html
A little googling turned up this:
http://www.drted.com/Citibank%20cred...or%20scam.html
Threaten Citi that you'll "go all Ted Rothstein on them." They'll be shaking in their boots.
Jan 9, 2008 | 9:16 am
#5
Join Date: Mar 2007
Programs: Hilton Diamond, AA 1MM
Posts: 245
I usually say I already have the service. This works well most of the time. How can one sell one again if I already have one?
No one gets hurt emotionally, that's extra plus.
Jan 9, 2008 | 10:06 am
#6
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 6,441
I use Chase, which of course has a similar product, and it was pushed hard on me as well. What drives me crazy is getting checks for $20 or $25 to sign up for these things. I myself will never cash these, but I worry that others do and end up with an extra $10 per month in charges.
Jan 9, 2008 | 1:05 pm
#7
Original Poster
Join Date: Jan 2007
Posts: 132
I dont go to the bank. so its a waste for me to go to the bank, stand in line just to deposit 15$.
Actually they gave me a 15$ check.
Actually they gave me a 15$ check.
Jan 9, 2008 | 4:42 pm
#8
Join Date: Mar 2007
Posts: 76
then today I called citi to cancel it. They were still trying to sell it to me. trying to convince me that I am making the biggest mistake by not taking it. I was on the phone for like 15 min with the CR because they were still trying to sell me on this credit protector.
- When I call to cancel, rep tells me they can't cancel it because I just signed up for it and the sign-up hasn't gone through yet. I tell him that if he can't cancel the credit protector, can he just cancel the entire card? He cancels the credit protector.
- I write them a letter to cancel it. It's less hassle than calling them, preserves my rights and deprives them of an opportunity to annoy me.
Jan 10, 2008 | 2:49 pm
#10
Original Poster
Join Date: Jan 2007
Posts: 132
I read teds transcript. he actually said sign me up. I told the guy do not sign me up and I was forced into it
I think if I had a recorded my convo someone would have gotten fired.
because he told me to enter the 4 digits of your cc# to confirm. and I asked confirm what? I told you I dont want CP.
He made it sound as if it was an ID check. But from looking at Tim Rothsteins transcript I see that it is a crdit protector acceptance confirmation.
Deception at its finest. If Rothstein pulled 1.6 MIL from citi and he actually consented to it......
I think if I had a recorded my convo someone would have gotten fired.
because he told me to enter the 4 digits of your cc# to confirm. and I asked confirm what? I told you I dont want CP.
He made it sound as if it was an ID check. But from looking at Tim Rothsteins transcript I see that it is a crdit protector acceptance confirmation.
Deception at its finest. If Rothstein pulled 1.6 MIL from citi and he actually consented to it......
I use Chase, which of course has a similar product, and it was pushed hard on me as well. What drives me crazy is getting checks for $20 or $25 to sign up for these things. I myself will never cash these, but I worry that others do and end up with an extra $10 per month in charges.
See http://blog.washingtonpost.com/thech...ore_bills.html
A little googling turned up this:
http://www.drted.com/Citibank%20cred...or%20scam.html
Threaten Citi that you'll "go all Ted Rothstein on them." They'll be shaking in their boots.
See http://blog.washingtonpost.com/thech...ore_bills.html
A little googling turned up this:
http://www.drted.com/Citibank%20cred...or%20scam.html
Threaten Citi that you'll "go all Ted Rothstein on them." They'll be shaking in their boots.