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Thread: Does citis CRs make a commission on credit protector?
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Old Jan 9, 2008 | 4:42 pm
  #8  
marcvh
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Originally Posted by articledon
then today I called citi to cancel it. They were still trying to sell it to me. trying to convince me that I am making the biggest mistake by not taking it. I was on the phone for like 15 min with the CR because they were still trying to sell me on this credit protector.
I've gone through this with them twice:
  1. When I call to cancel, rep tells me they can't cancel it because I just signed up for it and the sign-up hasn't gone through yet. I tell him that if he can't cancel the credit protector, can he just cancel the entire card? He cancels the credit protector.
  2. I write them a letter to cancel it. It's less hassle than calling them, preserves my rights and deprives them of an opportunity to annoy me.
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