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-   -   Bilt Mastercard (https://www.flyertalk.com/forum/credit-card-programs/2053243-bilt-mastercard.html)

josephstern May 19, 2025 12:31 pm


Originally Posted by gudugan (Post 37095305)
I didn't want to bother with BiltProtect any more so I called and requested a credit limit increase with the number on the back of the card. They asked for income and monthly housing payment and the call took about 25 mins. I requested a moderate increase from my original limit (less than $5k, also less than my rent amount) to around double. They called back a few hours later and it was approved without a hard pull on my credit as all my lines were frozen the whole time. Success!

Did you get the offer for double points with that for a period of time?

gudugan May 19, 2025 12:46 pm

From Bilt or from WF? I called WF, and no mention of an offer was given.

Smiley90 May 19, 2025 12:48 pm


Originally Posted by gudugan (Post 37095305)
I didn't want to bother with BiltProtect any more so I called and requested a credit limit increase with the number on the back of the card. They asked for income and monthly housing payment and the call took about 25 mins. I requested a moderate increase from my original limit (less than $5k, also less than my rent amount) to around double. They called back a few hours later and it was approved without a hard pull on my credit as all my lines were frozen the whole time. Success!

Does BiltProtect even work anymore? I can't find it anywhere since they switched to the pre-authorization model...

gudugan May 19, 2025 12:56 pm

This is what I received from support. It definitely didn't work last month. Maybe it works this month? The UI seems to be okay (same as last month) but who knows if the payment will go through.



The "pay by bank not enabled" message should only appear when you select the bank account as the payment method, not when you select the Bilt MasterCard with Bilt Protect ON. Could you try to set it up the Bilt Protect feature again?

To enable BiltProtect on the Bilt Website once you have authorized a payment:
  1. Head to the Pay rent tab
  2. Under BillPay for Rent click Edit
  3. Select Bilt Mastercard as your payment method and tap the ellipsis [] to turn the BiltProtect Debit toggle 'On'


To enable BiltProtect in the Bilt App once you have authorized a payment:
  1. Head to the Pay rent tab
  2. Under BillPay for Rent click into your authorized payment amount
  3. Then hit edit and enter in your authorized amount again
  4. Select Bilt Mastercard as your payment method and tap the ellipsis [] to turn the BiltProtect Debit toggle 'On'

You'll know BiltProtect is enabled when the toggle turns green. To disable BiltProtect, tap the toggle again - The feature is disabled when the toggle turns gray.

Smiley90 May 19, 2025 1:08 pm


Originally Posted by gudugan (Post 37095394)
This is what I received from support. It definitely didn't work last month. Maybe it works this month? The UI seems to be okay (same as last month) but who knows if the payment will go through.

I guess I'll have to try again once it's closer to re-authorization/rent day.

gudugan May 25, 2025 4:59 pm

June promo announced from OMAAT:


Accor Live Limitless (ALL) is one of Bilt’s transfer partners, and for the June 2025 Rent Day promotion, we’re seeing a transfer bonus. Exclusively on June 1 and June 2, 2025 (yes, it’s a two-day offer), Bilt is offering a 50-200% bonus if you transfer points to Accor Live Limitless. The size of the bonus that you get depends on your Bilt elite status. Specifically:
  • Bilt Blue members can receive a 50% bonus
  • Bilt Silver members can receive a 50% bonus
  • Bilt Gold members can receive a 200% bonus
  • Bilt Platinum members can receive a 200% bonus
For context, Bilt points ordinarily transfer to Accor at a 3:2 ratio. That means with this bonus, Bilt Blue and Silver members would be able to transfer points at a 1:1 ratio, while Bilt Gold and Platinum members would be able to transfer points at a 1:2 ratio.

For those not familiar with Accor Live Limitless, it’s a revenue based loyalty program. Every 1,000 Accor points gets you €20 (~$23) toward the cost of an Accor stay. In other words, each point is worth exactly two cents, in euro. That means that with this promotion, Bilt Blue and Silver members can redeem their points for roughly 2.3 cents each toward an Accor stay, while Bilt Gold and Platinum members can redeem their points for roughly 4.6 cents each toward an Accor stay.
Silver ain't that great haha

kevinjm May 28, 2025 5:04 pm

Recently got the AS visa, was going to pay rent with it this month to hit the sub.
I approved only what I would for the rent payment on the Bilt card (rent +some to cover the $5 handling fee). Got an two emails simultaneously (date and time are identical)
  • "There was an issue with your rent payment"
  • "Your BillPay rent payment has processed"
    • the body of this email says "your payment [...] is processing"
Anyway, I realized I didn't authorize enough to cover the transaction fee. I assume this payment would fail otherwise. I figure that because the transaction fee is charged by Bilt that it wouldn't need to be part of the authorized amount.
Switched back to the Bilt card to avoid NSF issues before the payment is tried again tomorrow. Will try again next month with the AS card and larger amount. :o

tth6133 Jun 1, 2025 4:03 pm

Does anyone know how long a transfer to Accor takes? I made a transfer about 10 hours ago and points still haven't appeared in my Accor account, even though I received a confirmation email for a "successful" transfer from Bilt shortly after the transfer.

yitianjian Jun 1, 2025 8:13 pm

Transferred all my points to ALL - the 200% bonus/1:2 is too good, coming at ~4.6cpp guaranteed for all cash rates. And if I want to speculatively transfer later, functionally acted as 1:1 from Bilt to JAL or Korean, and 1:2.5 for Qantas.

Point transfer was instant.

tth6133 Jun 3, 2025 8:32 am


Originally Posted by tth6133 (Post 37121199)
Does anyone know how long a transfer to Accor takes? I made a transfer about 10 hours ago and points still haven't appeared in my Accor account, even though I received a confirmation email for a "successful" transfer from Bilt shortly after the transfer.

I still haven't received my Accor points... Contacting Bilt about this issue is a royal pain in the a**!

gudugan Jun 3, 2025 11:45 am

Bilt was broken again so I could not pay rent with Bilt in May either. The bank account numbers that they generate are not marked correctly as authorized for debit payments by Stripe, so I can't connect it to my portal to pay rent.

Sent in another ticket using the method in #1212. This is the second month it's been broken and I just have to pay manually with my own bank account. Starting to lose patience with this company.

Dr Jabadski Jun 3, 2025 12:25 pm


Originally Posted by gudugan (Post 37125005)
Bilt was broken again ... Starting to lose patience with this company.

My experiences using Bilt to pay HOA fees since I got the card almost 2 years ago have been different, but equally annoying and I lost patience with them almost as soon as I opened my account. No problems with the actual payments with old process or new process (of the past few months). But, the worrying about the new process was infuriating and to me completely avoidable (by Bilt). For payments via ACH withdrawal, which Bilt made a big confusing issue of, other than payment required within 5 days of (auto) authorization and different routing/account numbers, nothing has changed. Bilt could have worded and enacted the change MUCH more simply and smoothly and efficiently.

“Please note new account and routing numbers effective next month, please note ACH payments now must be withdrawn within 5 days of authorized date. Go here for authorization information, including auto-authorization.”

And of course that Bilt truncates points, instead or rounding off or rounding up, continues to be annoying. Not a big deal on any 1 or 2 occasions, but over time we’re talking real points. Kinda like an airline using cashew pieces instead of whole cashews, very tightwadish*.

I still don’t trust Bilt as far as I can spit, certainly far less than all other loyalty programs, still transfer Bilt points as soon as I get to the minimum required.

(* “What does tightwad mean slang? Cheapskate Meaning of tightwad in English a person who is not willing to spend money”)


DFWFairy Jun 9, 2025 7:01 am

I paid for a hotel in Portugal with the Bilt card. Unfortunately, my flight was diverted to Spain and was charged for the one-night. I contacted the hotel directly but was refund was refused. I have the flight diversion and delay document with me but don't know if the travel interruption insurance would cover such event. Any advice is appreciated.


Caspavio Jun 9, 2025 8:03 am


Originally Posted by DFWFairy (Post 37135725)
I paid for a hotel in Portugal with the Bilt card. Unfortunately, my flight was diverted to Spain and was charged for the one-night. I contacted the hotel directly but was refund was refused. I have the flight diversion and delay document with me but don't know if the travel interruption insurance would cover such event. Any advice is appreciated.

did you pay for your flight using bilt?


If a Trip is cancelled or interrupted for a covered reason (See What’s Covered), You are eligible for reimbursement for the cost of nonrefundable Common Carrier tickets.

To be eligible for coverage under this benefit, Your Covered Card and/or Bilt Rewards program associated with Your covered Account must be used to purchase the entire cost of the Covered Traveler’s Common Carrier fare less redeemable certificates, vouchers, or coupons.

gudugan Jul 1, 2025 6:52 pm


Originally Posted by gudugan (Post 37095305)
I didn't want to bother with BiltProtect any more so I called and requested a credit limit increase with the number on the back of the card. They asked for income and monthly housing payment and the call took about 25 mins. I requested a moderate increase from my original limit (less than $5k, also less than my rent amount) to around double. They called back a few hours later and it was approved without a hard pull on my credit as all my lines were frozen the whole time. Success!


Originally Posted by gudugan (Post 37125005)
Bilt was broken again so I could not pay rent with Bilt in May either. The bank account numbers that they generate are not marked correctly as authorized for debit payments by Stripe, so I can't connect it to my portal to pay rent.

Sent in another ticket using the method in #1212. This is the second month it's been broken and I just have to pay manually with my own bank account. Starting to lose patience with this company.

After a lot of back and forth with tickets and verification letters, I was finally able to charge rent to my Bilt card (not BiltProtect) in June with the new system. Thank goodness...


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