Okay, so were you able to get your ACH info from the web site?

Thinking a data point on how the payment method was not accepted by your HOA site might be useful for other people who are looking into this card.

Found the ACH info online - not sure why that was hard for me, but it's there under "Pay Rent".

I don't see any way to get the Mastercard number on the website (which is doable in the app).

I'm confused and lost as I've ever been.With no help from the dysfunctional messed up Bilt CS
My guess is the whole system is set up to transact by phone app unless just using their credit card @ POS or a standard purchase online

In this case if I begin to understand correctly you take an account number they supply you with (different than your Bilt credit card number)
as well as a routing number and some how input that to them along with an address then they cut a check to your HOA management company

When they closed my account they let me know I can never come back or be reconsidered to re apply and I said thank you I appreciate that!
My plan was to spend approx 50k a year on the card.
The allure for me was their promotional opportunities and the ability to pay rent or HOA dues.Otherwise the card has no value

Feel like a dodged a bullet as in the event of a dispute or other future concern this could likely lead to a horrendous experrience
A few free nights at the end of the year or a one way plane ticket isn't worth the journey dealing with them.It seems other are confident and secure with them
Not I.Trust first everything else second

Used to pay rent with it. Now have bought a condo and HOA charges 3% credit card fees. Goodbye Bilt, it was nice while it lasted. :(

I'll see if the ACH workaround works for no-fee HOA payments, but we'll see. If yes, I'll take the free points!

The ACH info is to be used if one’s landlord/management company uses an online portal where you can set up one time or automated payments by providing a bank routing and account number. If one’s landlord does not take payments this way, then there is no need to use the ACH information; payee name and mailing address should be sufficient for Bilt to cut a check.

Is that a workaround? Bilt's chatbot - yes, I know Bilt changed the answer - plus responses on Reddit from Bilt representatives have indicated HOA dues via ACH are a legitimate use case.

I've had this card since last summer and have been overall very happy with it. But some recent changes to their transfer partners is making me reassess the value of Bilt points somewhat. AA still has their partner award chart-- but use of AA miles on AA itself has increased (at times, substantially) since the move to dynamic pricing this year. And now UA has devalued transatlantic awards on both their own metal and on partners. I'm almost waiting for the next shoe to drop, which would be Hyatt-- but any changes to Hyatt would likely be almost a year away at this point.

I believe Hyatt has already done their massive devaluation with
seasonal awards more recently.
Cash rates are now frequently less expensive than redemption.
On recent redemptions I ended up with a net loss compared
to paying for the room.Be surprised if we see a deeper blood bath a year from now
Many see Hyatt as reasonable and while they may be or perceived as
such other programs earn 10 points per dollar
so the awards look higher than Hyatt.I would say often at least
in North America Hyatt is as high as its competitors
with some exceptions.When I see a 40 or 45 k award at Hyatt I double it before looking at Marriott or Hilton
Hyatt points are somewhat harder to earn and they have no 4th or 5th night free so frequently I find Hyatt much more expensive to redeem.Hyatts strength typically is a slightly better breakfast benefit and overall stronger delivery on elite recognition for benefits.For some that’s all that matters.

I fully agree that American has become more expensive name that extortionate on economy and first class awards and I now redeem in other programs more frequently now
I’d say that isn’t dynamic pricing in play but a complete rip off shooting at fish in a barrel who may be stuck in their program.
It certainly doesn’t correlate with their revenue rates on average

While I share the disappointment over recent AA changes, they still seem to have retained signifcant low-cost economy and first redemptions for close-in bookings. This is unique to AA (particularly for first class) and was a primary factor in my interest in rebuilding my AA balance (ignored for 5-7 years) through BILT, along with the bonus categories and ability to flex across AA, UA, TK and Hyatt. For close-in bookings, UA definitely keeps F pricing high (and is stingier with Y last minute), and DL is consistent in applying a cash-based formula for determining redemptions (with last minute fares generally higher, this affects both F and Y bookings).

However, dynamic pricing seems to have really decimated the utility of Alaska (and other partners') currency on AA at decent rates/availability. For instance, AA has EWR-PHX next week for 23K miles in first on a flight I'm considering, but Alaska is charging 45K and BA is charging 38K for the same flight. Previously AA would have made saver space available and AS would have it for 25K.

So...perhaps a counter point/offset is that BILT is actually more valuable in that it earns a flexible currency that can be applied to AA's lowest award costs at times other transferable currencies are subject to significantly higher pricing (because AA travel is only available through partner redemptions).

Perhaps time to revisit assumptions re cash value of WoH points (could reverse your "net loss"...)? I am still fairly happy to have the HY option, but it does seem difficult to acheive the vaunted 2 cent/point value with much regularity.

Assume thats sarcasm ok well that comes with some of the territory here I suppose.
Its really quite simple WOH points are generally thought to be worth 1.7 to 1.8 per point
so I suggest to all just do the simple math.Decide for yourself
When a room is 20,000 in redemption points and the cash rate is 153.00 dollars there is a real problem IMO in any given program.

On the other hand while AA is extortionate lately on Domestic awards there is no question there is still value in the program
That said If one uses international partners to some degree AA can work brilliantly.
And AA to their credit also has WebSaver awards on occasion
which can be spectacular if ones timing is right .They do come with restrictions but at least can be canceled.

Not so much sarcasm as a cheeky suggestion that the consensus value is no longer reasonable and may be in the process of testing a new, lower level. I had actually edited my post suggesting I'd like to see 2 cents of value based on alternatives to transferring points to Hyatt, although when that implies 25-30K points on a room I'd never actually pay $500-600 for, my own expectations are probably worth revisiting as well.

At least with Bilt its really designed with loyalty program partners in mind.
One of the individuals in charge there @ The Bilt program came from Starwood,Jet Blue and IHG and had been involved
in the loyalty space for many years.
There target audience is the younger generation getting them entrenched before they go onto home ownership.
2 cents a point at least in hotel programs has been getting tougher to achieve of course always some sweet spot exceptions exist in almost every program
More and more as these programs get crazy with devaluations I am doing cash back more frequently @ 2% & 3 % return
Cash still king when all else fails with program dysfunction & excessive devaluation.

Bilt doesn't have amazing earnings, but it has a niche in allowing you to get points for payments that traditionally go points and cashback-free - Like rent. That alone with no annual fee is a VERY good value proposition. No reason to NOT have it.

The only reason not to have the Bilt Card is the lack of helpful customer service I've personally experienced.
Otherwise fully agreed.
We are not dealing with Chase, Citibank or even do I dare say American Express not even close
I spoke with someone yesterday @ Wells Fargo Executive liaison dept the other day sharing feedback about the card and customer service.Oddly related or unrelated I received an email from the CEO
Assume its a typical form letter that every cardholder receives.Can anyone share if they received this as well?

"I’d love to hear your thoughts so far on Bilt Rewards and any ideas for things we can do to make it even better.
I promise we’ll take your feedback seriously and that these ideas will shape the future of the program.
You can just reply to this email with any thoughts.
And if you had any specific feedback about the Bilt Mastercard that you wanted to share with Wells Fargo, you can call them"

I haven't received that email.

After approval (via email), is there a chance that they will overnight/expedite the card to me so I have it in hands before a trip I am about to take?

Call and you will find out soon enough.Even Citibank won’t do that now and their CS is decent or better than average
Go in with low expectations and in my own experience this is likely the worst customer service experience you can find
.They designed a solid unique card with good loyalty partners and that’s where it ends imo
Hopefully they assist but I would be very surprised

My card arrived three days after applying online with no special handling requested.

Thoughts on the June Rent Day promo? Feels kind of underwhelming tbh.

As long as they continue to double points on Rent Day, that's good enough for me.

Update - Contacted Bilt and they were able to resend my email for the welcome promotion. Apparently, I was enrolled in the promotion but hadn't received the email. So if you don't get the email i advise reaching out to make sure you aren't already enrolled and missing out on your 5 days without knowing it.

I have had to contact their customer service twice already. Once for this and once for a declined charge before I got the card. It was related to two larger charges back to back, so it triggered the fraud alert. But every time I have contacted them, I reached a person instantly and they were able to get me to the people I needed to speak with quickly and get everything resolved.

So far their customer service has been stellar!

========================================


Received the card yesterday on Rent Day. Was able to pay some items to max out the 10k offer, but I still have not received the welcome email with the 5x for five days. Hoping I am targeted and it shows up soon. But wondering what causes some to get it and others to not. My card came via USPS, but it seems others have received theirs via UPS that got the WO/SUB.

I started using my card through apple pay same day I was approved and wonder if that was a mistake. Maybe the welcome offer is to get people using it quickly. But sure there are many reasons.

Would love to get feed back about other's experiences with getting and not getting the 5x five day offers.

Anyone else getting the “log into Evolve” error?
 

Making my usual rent payment via PayPal and I’m getting a prompt to log into Evolve, which of course is impossible.

A friend who also got this error was told by Bilt CS to delete the Evolve account in PayPal and re-add it, selecting Wells Fargo as the bank this time.

I did this, however the account still auto-populates as Evolve and I’m still getting the error when attempting to send payment.

I transfered some points to Hyatt. I had the points deducted once and credited twice. I plan to let them know after I complete the stay I needed the points for so that this does not go sideways on me.

But, is there some promotion on either end? If so I'd move all my points to Hyatt. Or, is Bilt incorrectly listed as a double your points hotel or something instead of a transfer partner. I know it's probably a one time error but one can dream.

Do you have enough Hyatt points to cover your stay even without the extra points? Because if they got clawed back Hyatt might cancel your stay...

That said, I've had this happen once before and nothing ever came of it, and I definitely didn't tell anyone about it. So I'd just be quiet and hope you get to keep them, but not count on it.

Yes. I almost always have between 0 and 999 Hyatt points so I transfered the whole redemption.

Interesting reports about people getting better than the 50 point reward in the game, and then having it clawed back and replaced by the 50 point reward. Overall, fairly disappointing I'd say.

I assume it's a graphical error and everyone should've gotten 50 in the first place. That said, it's a VERY bad look for them.

Exactly. Don't advertise it if you're not going to deliver. I haven't heard of anyone who received the higher prizes.

Mine said free rent for an instant then nothing. When I returned it was the 50. That's some bad coding. I wonder if any young ones were quick enough with a screen cap.

At least one person on Reddit got a screen cap of the 50,000 point gift.

Hmm. I'm pretty sure the small print would allow them to correct errors so no one needs to get anything. They might throw a thousand points at a few people unless there is a point of law about admitting the flaw or something.

I wonder if they thought of this too late and didn't have enough time to debug the front end. Two days before (May 30) when I clicked the link it said something about April and updating the app.

Yeah I doubt anyone is entitled to anything. It's more the optics of the entire thing; Bilt claims to be all about offering these great rewards, and how Rent Day is special, and then stuff like this happens? It's just a bad look.

Same experience, "Free Rent for a Month" when I clicked the gift box, then the app froze. In the time I restarted the app, I already had an email telling me about my "50 points" win!

My mom's card was compromised again. This is the second time now.

That seems more like a mom problem than a card problem...

Possibly, except for the waves of BIlt accounts being hacked and my mom's card is only used to reload travel and dining apps via Apple Pay on rent day.

What is the least secure bank in America?
Wells Fargo

So, it's no surprise it's overall reputation score of 63.0, which is considered "poor" by the poll's standards, is the lowest of all the banks on the list of the 100 most visible companies. RELATED: This Is the Least Trusted Retailer in the U.S. Right Now, Data Shows.

An email says I can get 5x BRP on select categories for two months. It does not say which categories.

Bad marketing strategy since I'm annoyed, or good marketing since I'm posting here. :-)

I received an email today for 5x on food delivery and cell phone/internet service for 60 days. Not going to move the needle for me.

I got a follow up saying they shouldn't have sent it to me. But, I should watch for an offer soon. So, ... iDK.