Dec 30, 2017, 6:11 pm
Last edit by: philemer
Sept., 2023, 75K miles after $5K spend. LINK: https://cards.barclaycardus.com/bank...ss-mastercard/
check business card application status: https://www.barclaycardus.com/apply/...NERID=BUSINESS
Benefits guide: https://static.barclaycardus.com/ser...BAR-7809-0.pdf
Reconsideration phone # 1-866-710-2688 or 866-408-4064
check business card application status: https://www.barclaycardus.com/apply/...NERID=BUSINESS
Benefits guide: https://static.barclaycardus.com/ser...BAR-7809-0.pdf
Reconsideration phone # 1-866-710-2688 or 866-408-4064
Barclays AAdvantage Aviator BUSINESS card (applications suspended October 2023)
Aug 23, 2018, 5:05 pm
#181
Join Date: Aug 2018
Posts: 61
Aug 24, 2018, 12:04 pm
#185
Join Date: Nov 2011
Posts: 229
I sent a SM on 8/21 but still no response. I started to wonder if Barclays will reply at all.
A family member called in for the match and was told no specific time frame could be given for their response. Can anyone share your experience re: when and where to check? Thanks.
Aug 25, 2018, 9:42 am
#186
Join Date: Jul 2014
Posts: 174
Just picked up the personal version of this last week; it's my only Barclay's account. Previously had the U.S. Airways card but closed years ago. Thinking about going for the biz version as well--any conventional wisdom on wait time between personal/biz apps?
Aug 26, 2018, 5:52 pm
#188
Join Date: Mar 2013
Location: Dallas, TX
Programs: AA EX Plat. Hyatt Glob
Posts: 106
Thanks for the comforting thought!
I sent a SM on 8/21 but still no response. I started to wonder if Barclays will reply at all.
A family member called in for the match and was told no specific time frame could be given for their response. Can anyone share your experience re: when and where to check? Thanks.
I sent a SM on 8/21 but still no response. I started to wonder if Barclays will reply at all.
A family member called in for the match and was told no specific time frame could be given for their response. Can anyone share your experience re: when and where to check? Thanks.
Aug 27, 2018, 8:08 am
#189
Join Date: Mar 2013
Location: Dallas, TX
Programs: AA EX Plat. Hyatt Glob
Posts: 106
Just to Follow Up. I called 1-855-284-9166, pressed 0 for operator, then 3 for other services. I talked with someone, they said they would submit a request for the extra 10,000 miles. And I should see it on my next statement, which is in about a week.
Aug 28, 2018, 10:29 pm
#190
Suspended
Join Date: Sep 2014
Posts: 350
I sent two SM's after the first one on 8/21 I got a reply saying "we responded" via email. Upon logging in I go to my messages and there is no messages in my inbox so I send a second SM. Again I get an email saying "we responded" but there are no messages in my inbox. So I call and she said she'll submit a request for me. Face palm.
Aug 29, 2018, 8:56 am
#191
Join Date: Nov 2011
Posts: 229
I sent two SM's after the first one on 8/21 I got a reply saying "we responded" via email. Upon logging in I go to my messages and there is no messages in my inbox so I send a second SM. Again I get an email saying "we responded" but there are no messages in my inbox. So I call and she said she'll submit a request for me. Face palm.
Aug 29, 2018, 11:58 am
#192
Suspended
Join Date: Sep 2014
Posts: 350
Since you have already called, this is just a FYI. Once logged in, click Service on the left navigation. Then, click "All Service Requests" under Communication. You should see the original SM you sent. If they responded, the status should change from Pending to Complete. I didn't get any email when they replied to my SM. Like what you found out, SM doesn't do any good and you have to call for the match.
Aug 29, 2018, 12:09 pm
#193
Join Date: Nov 2011
Posts: 229
Thanks for that and mystery now solved! Wow this interface is not user friendly in the least. Why have a "view message" link if your not going to use it to communicate with your custy? As you said their replies were there and was told to call which I have done already, anyways thanks again.
Aug 30, 2018, 7:16 am
#195
Join Date: Nov 2014
Location: NYC
Programs: UA 1k
Posts: 144
In the same boat -- called in and asked for 10k extra miles. Is there any documentation about the thing that they'll match if the application was within 30 days of the higher bonus? I think I might be at 33 days before the higher bonus.....