Dynamic Currency Conversion (DCC)
#1141
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#1143
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The Leonardo hotel I checked into last night apparently has a 0.35% (?) DCC markup, which is probably the lowest I've seen on this trip. That would almost make it worthwhile if you had a card that didn't charge FTF for USD transactions but did so for others (like apparently my BofA Visa card). Should still decline out of principle, though.
Yikes, that's what I was pushing, so it's probably doing the same for foreign cards too. I guess I'll see what Schwab reimburses me for in a few days.
BTW these are the EUR presets currently:
(Not directly DCC) But just saw this new rort from Euronet ATMs "Cash and balance"
https://www.youtube.com/watch?v=BTGXR03ZN68
https://www.youtube.com/watch?v=BTGXR03ZN68
BTW these are the EUR presets currently:
#1144
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Update: based on my calculations I think Schwab reimbursed all of the ATM fees despite me pushing "cash & balance". I was a bit concerned because I remember doing a balance only request in the past that didn't get reimbursed, so I was assuming that I'd only get partially reimbursed for the transactions on this trip.
Also, it looks like Leonardo might only be bothering with DCC for higher value transactions and/or for the actual hotel stay. Just had them do some laundry for me and didn't get any DCC prompts when it was time to pick it up. The hotel restaurant also didn't DCC, though it looked like it was using a different POS system and different terminals compared to the front desk.
Also, it looks like Leonardo might only be bothering with DCC for higher value transactions and/or for the actual hotel stay. Just had them do some laundry for me and didn't get any DCC prompts when it was time to pick it up. The hotel restaurant also didn't DCC, though it looked like it was using a different POS system and different terminals compared to the front desk.
#1146
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A gift store in Galway that actually promotes DCC:
I don't know what the markup is, though. I'm guessing there is demand for it if they're promoting it (even though no one should opt into it)?
EDIT: credit card terminal didn't ask for currency, so maybe not DCC?
I don't know what the markup is, though. I'm guessing there is demand for it if they're promoting it (even though no one should opt into it)?
EDIT: credit card terminal didn't ask for currency, so maybe not DCC?
#1147
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I was in Takayama for the Japan Do on Sunday, and there was a shop selling honey that had DCC. I saw another customer who had a Citi AAdvantage card. She did try to do a contactless payment initially, but it failed. When she inserted, the DCC prompt appeared. The shop employee was ushering the customer to make the currency selection, and the customer did select JPY without any prompting. It looked like the markup was 4.5%. I did a tap payment successfully, which defaulted to JPY without any prompting. There was a Canadian in our group who also did a contactless payment, but he had to enter his PIN for the transaction. I didn't require any signature, and the customer with the DCC prompt had to sign.
#1148
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Taiwan:
Random shop in the Kaohsiung Arena Mall offered DCC on a contactless MC transaction. I didn't even realize until I got the receipt, which showed the checkboxes but fortunately with NTD selected, so thanks, random store clerk!
Howard Resort Xitou, no DCC at the front desk or the restaurants, which was mildly surprising only because Howard Kaohsiung was the site of the egregious DCC posted upthread.
Japan: various DCC dipping my CSR (contactless doesn't work on my card despite having the symbol) but always given control of or shown the prompts and permitted to select on my own. Didn't stop to read/figure out the percentages though.
Random shop in the Kaohsiung Arena Mall offered DCC on a contactless MC transaction. I didn't even realize until I got the receipt, which showed the checkboxes but fortunately with NTD selected, so thanks, random store clerk!
Howard Resort Xitou, no DCC at the front desk or the restaurants, which was mildly surprising only because Howard Kaohsiung was the site of the egregious DCC posted upthread.
Japan: various DCC dipping my CSR (contactless doesn't work on my card despite having the symbol) but always given control of or shown the prompts and permitted to select on my own. Didn't stop to read/figure out the percentages though.
#1149
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I saw my first DCC offer at an ATM in Japan last night. Previously in Japan I've seen DCC offers here and there but never at ATMs. The pending transaction is $76.52 whereas the DCC offer was $79.46. This was 3.84% versus the quoted rate of 3.5%. The opt out was easy enough if you know what you're seeing.
#1150
Join Date: Nov 2010
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Just got DCCed at Armazem Do Bacalhau in Porto. Credit card machine screen showed €18.50, so I tap my Chase business card. However, when the receipt came out, it was billed with a 5% markup as USD 21.06. I was never given or even shown any options. I requested the card to be re-done in EUR but merchant refused. How do I avoid DCC on this tap system in the future? Is it a good idea to dispute the transaction with Chase even though the differrnce is only $1 and to request to be billed in local currency?
I also got DCCed at Pasteis de Belem - similar situation. I tapped my credit card on the machine, wasn't given currency option and €10.10 suddenly came with a 4% markup converted to USD 11.37!
I also got DCCed at Pasteis de Belem - similar situation. I tapped my credit card on the machine, wasn't given currency option and €10.10 suddenly came with a 4% markup converted to USD 11.37!
#1151
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Did you have control of the terminal/screen in view the entire time of the transaction? I'm curious if DCC prompts did appear, which the merchant selected for you.
This is good timing since I have a trip to Portugal scheduled in August. I will avoid contactless transactions or perhaps try some higher value ones such that if I disputed the charge that the card issuer would be likely to pursue a chargeback.
#1152
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When traveling abroad, I have gotten into the habit of requesting to have the transactions processed in the local currency as I present the credit card. I don't recall having any DCC issues when I asked.
#1153
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1) Terminals are not configured to provide a DCC opt-out, which appears to be the case here.
2) Merchants force DCC upon the customer, even if a customer requests local currency.
3) Back office DCC happens when a transaction is finalized later. (This can happen with rental car or hotel bills.)
#1154
Join Date: Nov 2010
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I would avoid tapping and insert the card since 1) currency prompts might appear that otherwise wouldn't with a contactless transaction and 2) there would be a signature slip that you could deface by writing "DCC REFUSED" and taking a photo.
Did you have control of the terminal/screen in view the entire time of the transaction? I'm curious if DCC prompts did appear, which the merchant selected for you.
I would dispute both transactions. While the dollar amount is immaterial, that's unimportant. It's the deceptive business practices of the merchant that are important. In all likelihood, Chase will simply refund the difference, but it's possible that Chase could pursue a chargeback.
This is good timing since I have a trip to Portugal scheduled in August. I will avoid contactless transactions or perhaps try some higher value ones such that if I disputed the charge that the card issuer would be likely to pursue a chargeback.
Did you have control of the terminal/screen in view the entire time of the transaction? I'm curious if DCC prompts did appear, which the merchant selected for you.
I would dispute both transactions. While the dollar amount is immaterial, that's unimportant. It's the deceptive business practices of the merchant that are important. In all likelihood, Chase will simply refund the difference, but it's possible that Chase could pursue a chargeback.
This is good timing since I have a trip to Portugal scheduled in August. I will avoid contactless transactions or perhaps try some higher value ones such that if I disputed the charge that the card issuer would be likely to pursue a chargeback.
#1155
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There have been implementations that don't show a prompt, but that doesn't appear to be the case here.
To be safe, I would insert your card to generate a signature slip.