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-   -   DCC: Dynamic Currency Conversion (2017-2025) (https://www.flyertalk.com/forum/credit-card-programs/1815666-dcc-dynamic-currency-conversion-2017-2025-a.html)

AllieKat Oct 29, 2017 11:23 am


Originally Posted by nwflyboy (Post 28990045)
I was in Prague a few weeks ago, at a small Vietnamese cafe (part of a chain, apparently). I paid with credit card (of course) and was surprised to see DCC was applied - the printed receipt said "I was offered the option to pay in local currency but I chose to pay in US dollars". I certainly did NOT have any opportunity to select either option, they just ran it as DCC without asking. The staff there (just a couple kids) claimed total ignorance, I explained what DCC was, pointed to the receipt which incorrectly stated that I was offered a choice, and told them I didn't appreciate them stealing from me. They professed surprise and claimed the register system was new, I know nothing, the boss isn't around, etc.

This was at a cheap semi-fast food place, our total bill was around 20 Euro (even with the sneaky DCC slipped in) and the DCC gouge was probably less than 2 Euro...so I didn't make a big stink over it, although it did piss me off and I did give them a short lecture. They promised to take it up with the manager the next day. Yeah, sure. I let it go.

Bad reviews on Yelp... the only thing restaurants care about...

Majuki Oct 29, 2017 12:31 pm


Originally Posted by nwflyboy (Post 28990045)
This was at a cheap semi-fast food place, our total bill was around 20 Euro (even with the sneaky DCC slipped in) and the DCC gouge was probably less than 2 Euro...so I didn't make a big stink over it, although it did piss me off and I did give them a short lecture. They promised to take it up with the manager the next day. Yeah, sure. I let it go.

And that's exactly what they expect. In absolute terms the value isn't that high, but as a percentage of each transaction, they're making a healthy profit. In those cases, I refuse to sign the receipt and deface it by crossing out the DCC language and writing "DCC refused". I also take a photo with my phone. I would encourage you to file a dispute with your card issuer when you get home. Card issuers are well aware of the DCC scam by this point.

To view it another way, if the bill came and you had paid cash, would you let it go if the cashier shortchanged you? I view DCC as the same con in card form. Unfortunately, in the Czech Republic merchants would be likely to nab a ton of people given it has a different currency than all of the countries that surround it. FWIW, I didn't see any DCC 4 years ago, but I only had a handful of transactions while I was there.

The best practice is assuming the percysmith torso over counter posture to view them handling the card and be ready to pounce on the DCC prompts.

nwflyboy Oct 29, 2017 12:33 pm


Originally Posted by AllieKat (Post 28990885)
Bad reviews on Yelp... the only thing restaurants care about...

Good point. I'll go rip 'em a new Yelp-hole for that, it'll make me feel better.

aGeist Oct 30, 2017 1:54 am


Originally Posted by yurtripper (Post 28397708)
Yes, you have Paywave or Paypass and contactless payment is very common. Basically everyone uses it these days. I've tried UK cards as an experiment and it always defaults to PLN where I've used contactless payment.

Thanks. In sick and tired of using my American credit cards and seeing a printout on the receipt which says "I have been given choice of currencies...." Even if I complained about it, nobody would know ... to do. 3% ripoff fee. I feel like the restaraunts do this on purpose.

I'll try Android pay and see what happens since every terminal seems to have a contactless system. Otherwise Schwab debit card at atm.

Majuki Oct 30, 2017 3:19 am


Originally Posted by aGeist (Post 28993175)
I'll try Android pay and see what happens since every terminal seems to have a contactless system. Otherwise Schwab debit card at atm.

Please report back. It's been reported that contactless isn't a sure prevention of DCC, but you can do some experiments like performing the same transaction at a known DCC place with a mobile payment.

dmapr Oct 30, 2017 6:13 am


Originally Posted by nwflyboy (Post 28991100)
Good point. I'll go rip 'em a new Yelp-hole for that, it'll make me feel better.

Cross-post to TripAdvisor for good measure.

TerryK Oct 30, 2017 6:13 am


Originally Posted by aGeist (Post 28993175)
........3% ripoff fee. I feel like the restaraunts do this on purpose.....

Of course. They get a cut of 3%.;)

aGeist Nov 1, 2017 7:14 am

Okay, so I've been using Android Pay and it works immediately at the terminals that accept NFC cards (almost all Polish debit/credit cards... USA is behind). Used it at Auchan, a few restaurants and a nice one last night. Never been prompted for the currency.

BoA rates are practically the same as the exchange rate (well, using Google), so essentially there's no fee at all.

tmiw Nov 1, 2017 7:18 am


Originally Posted by aGeist (Post 29003345)
Okay, so I've been using Android Pay and it works immediately at the terminals that accept NFC cards (almost all Polish debit/credit cards... USA is behind). Used it at Auchan, a few restaurants and a nice one last night. Never been prompted for the currency.

BoA rates are practically the same as the exchange rate (well, using Google), so essentially there's no fee at all.

Yeah, I used Apple Pay almost everywhere in the UK as well (there were like 3-4 transactions at places that didn't support contactless). Not looking forward to going back to store clerks looking at me like I grew horns when I attempt to use contactless. :(

Funny enough, one of the only places that didn't support contactless actually tried to DCC me (Harrods). I had full control of the terminal, though, so it was easy to decline.

aGeist Nov 4, 2017 2:23 am


Originally Posted by tmiw (Post 29003370)
Funny enough, one of the only places that didn't support contactless actually tried to DCC me (Harrods). I had full control of the terminal, though, so it was easy to decline.


The only places in Poland where I've been automatically DCC'd is restaraunts/bars. I never protested although I should have and will in the future but hopefully I'll just move to Android Pay - only downside is you need an internet connection so if I don't have wi-fi I'm SOL.

Every retail store has always asked me to pay in dollars or zloty. And I've never got hit with an extra fees with my Schwab debit and the exchange rates seem pretty damn spot on.

AllieKat Nov 4, 2017 5:43 am


Originally Posted by aGeist (Post 29016790)
The only places in Poland where I've been automatically DCC'd is restaraunts/bars. I never protested although I should have and will in the future but hopefully I'll just move to Android Pay - only downside is you need an internet connection so if I don't have wi-fi I'm SOL.

Every retail store has always asked me to pay in dollars or zloty. And I've never got hit with an extra fees with my Schwab debit and the exchange rates seem pretty damn spot on.

No, you don't need an Internet connection.

jason8612 Nov 4, 2017 7:15 am


Originally Posted by aGeist (Post 29016790)
The only places in Poland where I've been automatically DCC'd is restaraunts/bars. I never protested although I should have and will in the future but hopefully I'll just move to Android Pay - only downside is you need an internet connection so if I don't have wi-fi I'm SOL.

Every retail store has always asked me to pay in dollars or zloty. And I've never got hit with an extra fees with my Schwab debit and the exchange rates seem pretty damn spot on.

I've been using android pay in poland and lately a few times I was asked about pln or usd payment on the terminal. Given that there's no signature, it's a bit harder (I'm guessing) to dispute it.

Majuki Nov 4, 2017 12:50 pm


Originally Posted by jason8612 (Post 29017286)
I've been using android pay in poland and lately a few times I was asked about pln or usd payment on the terminal. Given that there's no signature, it's a bit harder (I'm guessing) to dispute it.

But you've at least been able to opt out every time with that approach, right?

jason8612 Nov 5, 2017 3:31 am


Originally Posted by Majuki (Post 29018292)
But you've at least been able to opt out every time with that approach, right?

Yes, but depends on if I'm holding the terminal or the person is. I mean, if they are holding it, they could just press the usd option and that would be the dcc.

Dr_wanderlust Nov 5, 2017 12:57 pm

checking out of the Seoul Four Seasons I was surprised to be asked if I wanted to charge my card in Won or $$$; surprised that is, for a "high end" place to try to pull this stunt.


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