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Originally Posted by AllieKat
(Post 28973802)
Something went wrong. They're definitely supposed to DCC offer.
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Originally Posted by Majuki
(Post 28973899)
There was no DCC using the Travelex ATMs at LHR T3 to withdraw GBP back in May. Rates were the Visa rates.
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Originally Posted by Majuki
(Post 28973899)
There was no DCC using the Travelex ATMs at LHR T3 to withdraw GBP back in May. Rates were the Visa rates.
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Originally Posted by PLin
(Post 28965810)
I’m currently in Zurich, Switzerland and had brunch at a cafe yesterday. When I paid the bill, the terminal displayed a choice for USD or CHF (Swiss Francs). I told the server to process it as CHF, and he quickly processed it as USD anyway. When I asked him why he did that when I clearly said CHF, he said his boss instructed all the workers to do that automatically. The owner of the cafe told the staff that they lose money when processing in CHF. In reality, the cafe gains extra money from forcing the customer to use DCC. I showed him the DCC Wikipedia page, which says that Visa and Mastercard prohibit merchants from forcing the customer to use DCC, and he said he would mention it to his boss later.
In this case, DCC resulted in me getting 0.93 CHF per 1 USD rather than the current intrabank rate of 0.98. The total bill was only $70, so DCC caused me to pay about $3-4 more. I’m tempted to do a partial dispute with my credit card bank. I’ve been in 4 different countries in Europe this past month, and no other merchant has forced me to use DCC. |
Originally Posted by tmiw
(Post 28977499)
Schwab debit card as well or another card?
My last trip was on the day of the BA IT meltdown, so I was running from T5 to catch another flight from T3. I didn't have time to test some corner cases like known DCC establishments with Android Pay. I was getting some GBP for my parents. I also used a Travelex ATM landside in T5 without DCC in May 2016 and didn't experience DCC. In fact, the only DCC I encountered was at Grosvenor House and the LHR Marriott, and both places offered an easy, no pressure opt out. My memory is a bit fuzzy, but I believe DCC was offered during my November 2011 trip at a Travelex ATM in T3. |
Originally Posted by Majuki
(Post 28978207)
It was a Fidelity Cash Management Account Visa debit card, so it's a similar but different data point. Now, I didn't actually try to draw Euros from the ATM, only GBP, so I don't know if the ATM would have tried some multi currency conversion obfuscation with EUR or have used the Visa rate as well.
My last trip was on the day of the BA IT meltdown, so I was running from T5 to catch another flight from T3. I didn't have time to test some corner cases like known DCC establishments with Android Pay. I was getting some GBP for my parents. I also used a Travelex ATM landside in T5 without DCC in May 2016 and didn't experience DCC. In fact, the only DCC I encountered was at Grosvenor House and the LHR Marriott, and both places offered an easy, no pressure opt out. My memory is a bit fuzzy, but I believe DCC was offered during my November 2011 trip at a Travelex ATM in T3. Unless, of course, you did pull out a lot during the previous trip and it still didn't ask. In that case, I have no idea why. |
Originally Posted by tmiw
(Post 28978505)
Unless, of course, you did pull out a lot during the previous trip and it still didn't ask. In that case, I have no idea why.
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Huh. From the Marriott app when I tried to do mobile check-in earlier:
https://imgur.com/yr9WlfMl.png It's a bit weird that the alternate currency is EUR and not USD (and I'm also not sure this is DCC per se due to this). I presume there's no benefit in choosing one or the other if the card isn't denominated in either currency, right? |
Originally Posted by tmiw
(Post 28978505)
Initially I was thinking that it was something with how the Schwab debit card's programmed that's preventing DCC from happening but now I'm wondering if my theory about them not bothering for small amounts is correct. I don't want to pull out £100+ to confirm though, especially since I may have a difficult time spending all of it before leaving.
Unless, of course, you did pull out a lot during the previous trip and it still didn't ask. In that case, I have no idea why. |
Originally Posted by tmiw
(Post 28982005)
Huh. From the Marriott app when I tried to do mobile check-in earlier
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Originally Posted by Majuki
(Post 28982093)
It does indicate DCC preference, and Marriott properties in the UK all have DCC. (I've been hit before.) It's been awhile since I've seen the prompt, however. As a best practice, I preauth the room with an AmEx and then settle the bill with the card of choice. For Marriott properties, this is the SPG AmEx, so no card change is currently required. Before the merger, I would switch to the Chase Marriott card upon check out.
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Originally Posted by tmiw
(Post 28982946)
That makes the choice of alternate currency even more confusing. I would have thought that Marriott would know that I'm using a USD card by my online profile if nothing else. Maybe they just assume that most people staying there are from the EU?
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Tesco's ATMs apparently do DCC too (5% markup). :rolleyes: At least the opt-out option is fairly obvious.
Marriott, meanwhile, hasn't placed a hold on my card yet even after picking up my key. Maybe that gets taken care of at checkout. |
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Even more weirdly, the second Marriott property I'm staying at this trip actually mentioned "card currency" as the other option during mobile check-in. ¯\_(ツ)_/¯ Oh well, choosing GBP anyway.
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Originally Posted by PLin
(Post 28965810)
I’m currently in Zurich, Switzerland and had brunch at a cafe yesterday. When I paid the bill, the terminal displayed a choice for USD or CHF (Swiss Francs). I told the server to process it as CHF, and he quickly processed it as USD anyway. When I asked him why he did that when I clearly said CHF, he said his boss instructed all the workers to do that automatically. The owner of the cafe told the staff that they lose money when processing in CHF. In reality, the cafe gains extra money from forcing the customer to use DCC. I showed him the DCC Wikipedia page, which says that Visa and Mastercard prohibit merchants from forcing the customer to use DCC, and he said he would mention it to his boss later.
In this case, DCC resulted in me getting 0.93 CHF per 1 USD rather than the current intrabank rate of 0.98. The total bill was only $70, so DCC caused me to pay about $3-4 more. I’m tempted to do a partial dispute with my credit card bank. I’ve been in 4 different countries in Europe this past month, and no other merchant has forced me to use DCC. This was at a cheap semi-fast food place, our total bill was around 20 Euro (even with the sneaky DCC slipped in) and the DCC gouge was probably less than 2 Euro...so I didn't make a big stink over it, although it did piss me off and I did give them a short lecture. They promised to take it up with the manager the next day. Yeah, sure. I let it go. |
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