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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Nov 6, 2015, 11:03 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
Current welcome offer is 50,000 30,000 Crystal points with $5,000 $3,000 spending in the first 90 days. First annual fee not waived. (as of telephone call with bank employee 8/7/2019)

Past bonuses were:

***** #1502 - signup bonus 1/16/18 BUT ANNUAL FEE NOT WAIVED ******

100,000 points after spending $5,000 in first three months. Offer expires 30 December 2015. EXPIRED

A 70,000 points offer was offered back in March 2017 and expired March 31st, 2017. EXPIRED

The requirements for the application process varies from bank to bank based on various online data points collected from FlyerTalk, Doctor of Credit, etc.

Some banks require that you go into a branch and apply personally. Other banks want you to have another account open for 90 days before you can get this card. Some banks (if you already have a relationship with them) let you apply via mail. Sometimes you have to be a resident of the state they operate in, while some were able to get the card without living in those states. It is very much YMMV. You will need proof of income (W2, check stubs, etc). The only states City National Bank operates in are: NY, DE (only trust office, no go), DC, GA, TN, MN, NV & CA. The bank is looking for high net worth individuals, but that's not exactly consistent either.

The card has no foreign transactions fees and is fee-free the first year, then $400 annually.

Register your card for online access (cno.cnb.com). This changed on Sept 19 2019.
Register separately for the award page (www.cnbrewards.com).
Register for Visa Infinite info and access at https://myvisainfinite.com/cnb/en_us/home.html
Click "my info" to see details on points awarded.
Best* redemption found to date is $1,000 prepaid visa for 105K pts. It's now 125K pts for a $1,000 prepaid visa. Link to catalog
*(other than spending for flights etc. & getting 1.2 cents each in value)

To set-up spending alerts, create an account here : http://citynationalbank.digitalcardservice.com

Point redemptions for flights have been reported as being as high as 1.35cpp (see here) by calling the Concierge service at +1 800 595 8950 and having them book direct from airline website for you

Significant benefits:

$250 per calendar year airline incidental credit - works on AU card as well - STARTING JAN 1ST, 2020 THE CREDIT WILL BE $350 PER ACCOUNT
$100 Global Entry fee credit - works on AU card as well Per DDResq post 842
Priority Pass lounge membership for up to 2 people. No fee for any number of guests, but lounge policy may limit the number of guests admitted.- STARTING JAN 1ST, 2020 EACH ADDITIONAL GUEST BEYOND ACCOUNT HOLDER WILL BE CHARGED $32
12 GoGo inflight passes - create an account at myvisainfinite.com/cnb. Once the account is created, you enter, then search for GoGo passes. You then input your card number again, create a GoGo account if you don't have one, and the 12 passes post to it ready to be used when you fly again on a participating airline. - works on AU card as well
$100 off when you book a qualifying airline itinerary via visa discount air portal (https://www.visadiscountair.com/CNB/default.aspx - STARTING JAN 1ST, 2020 THIS WILL NO LONGER BE OFFERED AS A BENEFIT
$30 off GroundLink car service (works with AU cards as well) plus instant 15% off rides. There are $25 current user referrals to go for first.

Airline fees are reimbursed up to $250 per calendar year. Fees must be from domestic carriers. There is no need to declare a carrier, and fees can be reimbursed from multiple carriers. Partial Ts and Cs:

Qualifying Airline Purchases are defined as incidental airline fee transactions made at eligible US Domestic Airline Carriers and include: ticket change/cancellation fees, checked baggage fees, inflight entertainment, onboard food and beverage charges, airport lounge membership fees and day passes, onboard wireless charges (excluding Gogo Wireless), and TSA Pre✓® membership application fee.


What works
AA: Award Fees/Taxes, Award Redeposit Fees ($150)
AA: e-Gift cards $250 including AUs (1x per card max 4)
AS: Award ticket fees, $16
AS: In flight food, entertainment.
AS: Premium Class Upgrade, $59

HA: Interisland Flight, $48.80
UA: award ticket fees, $51
WN: Award Fees/Taxes, Award Redeposit Fees (limit unknown, but it's between $75 and $80 per transaction), Early Bird boarding fees ($15)
DL: Baggage fees
B6: $53.30 airfare

What doesn't work
AS: Award ticket fees, $130ish
DL: GC; PGGM (reports of not working since April/2016)
DL: Just about anything. Don't use on Delta
UA: MPX, Award Fees (~$170)
UA: Gift card registry (up to $75) (No longer working as of 11/25/17)
UA: Seat Selection Fee
WN: GC
EY: Award Fees
TW: Change fee
UO: Seat fee
AA: Award Fees/Taxes on an itinerary originating outside the US.

To Be Confirmed
UA: Award Redeposit Fees ($200)


Global Entry reimbursements: (works on AU also)

user - mnsweeps ( https://www.flyertalk.com/forum/29336509-post1549.html )

Used mine and a AU card to register for GE for in laws
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00
01/17/201801/18/2018USCUSTOMS TRUSTEDTRAVELER$100.00

Credit posted today for both cards.
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00
01/20/201801/24/2018GLOBAL ENTRY STMT CREDIT $100.00

In 2016, 2017 AND 2018 airline incidental credits for transactions on-or-after January 1st did not start posting until the third week of January. In 2019 they started posting on Jan 11th.

For further information, see this

STARTING JAN 1ST, 2020 there are going to be major changes to this card, these being:[/s]
  • $350 airline incidental credit per account (was $250 per AU)
    • $95 Annual Fee per AU
      • $32 per guest using PriorityPass (used to be free & unlimited)
        • Elimination of $100 Visa Air Discount Benefit
          • Groceries and Gas only earn 1x (used to be 3x)

Sources:

discussion starting here

https://www.cnb.com/content/dam/cnbc...ewards2020.pdf
https://www.cnb.com/content/dam/cnbc...rystal2020.pdf


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City National Bank Crystal Visa Infinite (USA); NY GA TN NV CA MA DC & MN

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Old Mar 15, 2016, 5:22 pm
  #781  
 
Join Date: Mar 2013
Location: NYC
Programs: Delta Platinum
Posts: 96
Originally Posted by lapointsguy
Not sure this means anything as far as CNB. I just did a $50 AA GC and the transaction appears nearly identical in the online transaction report to the earlier ones that were successfully reimbursed. Only the reference numbers are different. I'll report back whether it gets reimbursed or not, but at first glance, I don't see it being coded any differently.
Following up on my own data point and previous post, my $50 AA GC purchased on 3/7 was reimbursed on 3/14. Transaction coding has not changed.
lapointsguy is offline  
Old Mar 16, 2016, 10:05 pm
  #782  
 
Join Date: Nov 2010
Posts: 496
Tried to do PGGM but saw the following message when I wanted to cancel the ticket:

We are unable to cancel your itinerary online. Please call Delta Reservation Sales at 1-800-221-1212. Customers outside of the 50 United States should contact the Delta Reservations Sales office for their country.
Any idea? It happened to me last Wednesday as well.

Last edited by samwkchan; Mar 16, 2016 at 10:13 pm
samwkchan is offline  
Old Mar 17, 2016, 2:49 am
  #783  
 
Join Date: Sep 2012
Posts: 4,431
Originally Posted by samwkchan
Tried to do PGGM but saw the following message when I wanted to cancel the ticket:



Any idea? It happened to me last Wednesday as well.
Never heard of this happening before. How did you resolve it last Wednesday?
DaveInLA is offline  
Old Mar 17, 2016, 1:04 pm
  #784  
 
Join Date: Nov 2010
Posts: 496
Originally Posted by DaveInLA
Never heard of this happening before. How did you resolve it last Wednesday?
I called Delta to cancel the ticket eventually...
samwkchan is offline  
Old Mar 17, 2016, 9:35 pm
  #785  
 
Join Date: Dec 2012
Posts: 48
I just did this and about 10 minutes later was able to cancel online. Weird. Also it was upg to 1st since EC+ is now gone, so let's see if that works...i don't see why it'd be any different
CodePaster3 is offline  
Old Mar 17, 2016, 11:07 pm
  #786  
 
Join Date: Jan 2013
Posts: 140
Originally Posted by samwkchan
Tried to do PGGM but saw the following message when I wanted to cancel the ticket:



Any idea? It happened to me last Wednesday as well.
Were you booking a ticket that originated in the US or outside the US? I'm not positive but I think they only allow cancellation for 24 hours for itineraries originating in the US.
esw30 is offline  
Old Mar 19, 2016, 12:13 pm
  #787  
 
Join Date: Mar 2013
Location: NYC
Programs: Delta Platinum
Posts: 96
Originally Posted by esw30
Were you booking a ticket that originated in the US or outside the US? I'm not positive but I think they only allow cancellation for 24 hours for itineraries originating in the US.
That's correct -- the free 24 hour cancellation for airline tickets comes from a DOT rule that specifies it applies to only tickets with a domestic origin or arrival point AND tickets purchased more than 7 days before departure. If you're not seeing the cancel button, one of these is probably the reason why.
lapointsguy is offline  
Old Mar 19, 2016, 5:44 pm
  #788  
 
Join Date: May 2011
Location: Bay Area, CA
Programs: SPG, Hyatt Diamond Member, Club Calrson Silver, AA, Hilton Gold, BA
Posts: 476
Man Best Credit Card Ever.

Got 1k for myself
Got 1k for my wife
$250 X4 total = $1k (I know you can have more than one AU but I just stuck with one)
Used half of my GOGO flights
Signed up for CLEAR membership

So all in all got $3k in cash
GOGO flights
CLEAR membership.

THumbs up!!!
livestrongforever is offline  
Old Mar 19, 2016, 11:48 pm
  #789  
 
Join Date: Mar 2015
Posts: 140
Originally Posted by livestrongforever
Man Best Credit Card Ever.

Got 1k for myself
Got 1k for my wife
$250 X4 total = $1k (I know you can have more than one AU but I just stuck with one)
Used half of my GOGO flights
Signed up for CLEAR membership

So all in all got $3k in cash
GOGO flights
CLEAR membership.

THumbs up!!!
How did you get 1K each for your wife and yourself plus another 1k with only 1 AU?
exoticfusion is offline  
Old Mar 19, 2016, 11:58 pm
  #790  
 
Join Date: Jun 2013
Posts: 1,060
Originally Posted by exoticfusion
How did you get 1K each for your wife and yourself plus another 1k with only 1 AU?
1K was the 100K signup bonus which turned into 1K after spending 10K - that was a last year option.

Then 250 in 2015 and 250 in 2016 for each AU
raccah is offline  
Old Mar 20, 2016, 12:28 am
  #791  
 
Join Date: Mar 2015
Posts: 140
Ah I see. I didn't figure the 1K signup since that isn't being offered currently as far as I know.
exoticfusion is offline  
Old Mar 21, 2016, 6:29 am
  #792  
 
Join Date: May 2003
Location: LAX
Programs: DL-Plat, UA-Plat 2MM, AA-PlatPro, B6-Mosaic 3, AY-Plat, HY-Globalist, MR-LT Plat, HH-Gold
Posts: 1,236
Data point that 2 AA int'l award tickets with taxes just under $100 each did NOT result in a credit. Charged 3/4, still no credit.
daslax is offline  
Old Mar 21, 2016, 12:36 pm
  #793  
 
Join Date: Jul 2011
Posts: 50
when buying AA GC on aa.com, do i buy the physical GC or the EGC?
which one will trigger the fee rebate?
zaxon is offline  
Old Mar 21, 2016, 1:13 pm
  #794  
 
Join Date: Oct 2009
Location: SFO
Posts: 515
Originally Posted by zaxon
when buying AA GC on aa.com, do i buy the physical GC or the EGC?
which one will trigger the fee rebate?
$250 egc worked for me
adlibitum is offline  
Old Mar 24, 2016, 4:31 am
  #795  
 
Join Date: Mar 2012
Posts: 8
Does anybody have any info on when or if the 100K sign up bonus will return or was it a one time thing to launch the card? I opened a checking account with them in hopes of improving my chances of getting the card when the bonus returns.
evotech is offline  


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