Misspelled Data on CC Application
Feb 3, 2014 | 9:15 pm
#1
Original Poster
Join Date: Mar 2013
Posts: 117
Misspelled Data on CC Application
Under the category of 'boneheaded move,' I transposed two letters in my name while filling out an application for the Carlson card. Probably one of the worst ones to do it with, too.
Unfortunately I discovered the mistake when presented with the Accept/Don't Accept screen (strangely, they didn't have a 'review your data screen'). I clicked the link to look at the application in the hope that I could correct the mistake and was presented with a screen to setup a password to access my application at a future date. After filling out the info and pressing the save option, my browser went to an error screen for US Bank's server. Hitting 'back' did nothing for me, and I am unable to login with the credentials I created (it clearly did not save my password).
Naturally, US Bank is closed at the moment. I plan to call first thing in the morning.
Has anyone done something like this with a credit card application before? Did the bank fix your error when you called? Or did they make you reapply?
Along a similar line, I've never done an AoR before (and this isn't part of one, just a single app). If they make me reapply and I do it tomorrow, will my credit show two hits or one?
I probably won't see a response before tomorrow morning, but someone else might learn from my mistake. Thanks for any input you may have.
Unfortunately I discovered the mistake when presented with the Accept/Don't Accept screen (strangely, they didn't have a 'review your data screen'). I clicked the link to look at the application in the hope that I could correct the mistake and was presented with a screen to setup a password to access my application at a future date. After filling out the info and pressing the save option, my browser went to an error screen for US Bank's server. Hitting 'back' did nothing for me, and I am unable to login with the credentials I created (it clearly did not save my password).
Naturally, US Bank is closed at the moment. I plan to call first thing in the morning.
Has anyone done something like this with a credit card application before? Did the bank fix your error when you called? Or did they make you reapply?
Along a similar line, I've never done an AoR before (and this isn't part of one, just a single app). If they make me reapply and I do it tomorrow, will my credit show two hits or one?
I probably won't see a response before tomorrow morning, but someone else might learn from my mistake. Thanks for any input you may have.
Feb 3, 2014 | 9:42 pm
#2
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
Under the category of 'boneheaded move,' I transposed two letters in my name while filling out an application for the Carlson card. Probably one of the worst ones to do it with, too.
Unfortunately I discovered the mistake when presented with the Accept/Don't Accept screen (strangely, they didn't have a 'review your data screen'). I clicked the link to look at the application in the hope that I could correct the mistake and was presented with a screen to setup a password to access my application at a future date. After filling out the info and pressing the save option, my browser went to an error screen for US Bank's server. Hitting 'back' did nothing for me, and I am unable to login with the credentials I created (it clearly did not save my password).
Naturally, US Bank is closed at the moment. I plan to call first thing in the morning.
Has anyone done something like this with a credit card application before? Did the bank fix your error when you called? Or did they make you reapply?
Along a similar line, I've never done an AoR before (and this isn't part of one, just a single app). If they make me reapply and I do it tomorrow, will my credit show two hits or one?
I probably won't see a response before tomorrow morning, but someone else might learn from my mistake. Thanks for any input you may have.
Unfortunately I discovered the mistake when presented with the Accept/Don't Accept screen (strangely, they didn't have a 'review your data screen'). I clicked the link to look at the application in the hope that I could correct the mistake and was presented with a screen to setup a password to access my application at a future date. After filling out the info and pressing the save option, my browser went to an error screen for US Bank's server. Hitting 'back' did nothing for me, and I am unable to login with the credentials I created (it clearly did not save my password).
Naturally, US Bank is closed at the moment. I plan to call first thing in the morning.
Has anyone done something like this with a credit card application before? Did the bank fix your error when you called? Or did they make you reapply?
Along a similar line, I've never done an AoR before (and this isn't part of one, just a single app). If they make me reapply and I do it tomorrow, will my credit show two hits or one?
I probably won't see a response before tomorrow morning, but someone else might learn from my mistake. Thanks for any input you may have.
Feb 3, 2014 | 9:45 pm
#3
Join Date: Aug 2006
Location: CLT
Posts: 7,249
In my experience, it was easier to change my name with credit card companies than with airlines after getting married. Credit cards and banks usually just required a call or web form. Airlines all wanted a copy of the marriage license. I think changing the typo should be a non-event.
Feb 4, 2014 | 6:13 am
#4
Original Poster
Join Date: Mar 2013
Posts: 117
I just got off the phone with US Bank and they corrected the spelling after confirmed my identity. The gentleman said my application should process within 24 hours.
As was suggested above, this may be a total non-issue. Emphasis on 'may' since nothing is in hand yet...
As was suggested above, this may be a total non-issue. Emphasis on 'may' since nothing is in hand yet...
Last edited by FullMoonMadness; Feb 5, 2014 at 8:42 pm Reason: grammar
Feb 5, 2014 | 9:00 pm
#6
Join Date: Jul 2004
Location: White Plains, NY
Posts: 114
I had a similar situation with the same bank. Used an X instead of an S in my first name. I think I only realized that there was an error when I received the card. I sent them a secure message asking for a correction, and they promptly sent me the replacement. Correct name is shown on the card and in statements. But the name in my online account still has the misspelling. No big deal.