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Originally Posted by Majuki
(Post 23563502)
Did you get a final receipt that shows HKD? Some of the resident China experts can chime in, but I think that once you seen the tick boxes with the DCC verbiage on a receipt in HK, Macau, or Mainland China you've already been screwed.
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Originally Posted by Newark7
(Post 23588777)
I called CapitalOne and they opted to just give me simple credit as the small overcharge is not worth their time, however I was tempted to force them to push a chargeback on principle & cause some hassle to these airport merchants. I'm guessing they get away with these DCC overcharges all the time, with very little pushback. This why DCC is constantly abused worldwide and it seems these kinds of merchants will be getting away with it scott-free indefinitely.
You did the right thing by calling the issuer. Unfortunately, they get away with this scam because 90% of people are either ignorant, don't care, think it's "cool" they can be billed in USD, or think they don't have a case with the issuer. |
HSBC HK opted to courtesy credit the Cathy NS Wong hongkongcard.com at Venetian Macau case http://www.hongkongcard.com/forum/fo...p?id=12533&p=7 #64
I say try and drive for chargeback as hard as you can, but accept courtesy credits when chargeback not permitted by bank. If they have to do courtesy credits often enough they may go to Visa and do something about it. Have been traveling around the French countryside for the last week, eating, sleeping, drinking and (when not drinking) driving (with Europcar rental) with mastercards and visas. No DCC ever tried, not even in the mercure/novotels and Europcar. DCC is still so foreign to them one cashier thought I wanted to pay cash when I told them I wanted to pay Euros. |
Originally Posted by percysmith
(Post 23589157)
HSBC HK opted to courtesy credit the Cathy NS Wong hongkongcard.com at Venetian Macau case http://www.hongkongcard.com/forum/fo...p?id=12533&p=7 #64
I say try and drive for chargeback as hard as you can, but accept courtesy credits when chargeback not permitted by bank. If they have to do courtesy credits often enough they may go to Visa and do something about it. Have been traveling around the French countryside for the last week, eating, sleeping, drinking and (when not drinking) driving (with Europcar rental) with mastercards and visas. No DCC ever tried, not even in the mercure/novotels and Europcar. DCC is still so foreign to them one cashier thought I wanted to pay cash when I told them I wanted to pay Euros. |
I can: http://www.flyertalk.com/forum/franc...lafayette.html
But I didn't have to pay much last time. I did this time. We aren't in paris yet, but will head there in two days. |
Originally Posted by percysmith
(Post 23589157)
Have been traveling around the French countryside for the last week, eating, sleeping, drinking and (when not drinking) driving (with Europcar rental) with mastercards and visas. No DCC ever tried, not even in the mercure/novotels and Europcar. DCC is still so foreign to them one cashier thought I wanted to pay cash when I told them I wanted to pay Euros.
London has very regulated DCC, and I thought Paris is gonna be filled with forced DCCs since Paris is not as regulated. But living there for a week with constant swiping plastic (alloy with the my CSP), I encountered no DCC at all, even at Ledoyen... Their response to "Charge me in Euros please" is "why not???"... I guess it's a form of convenience for the merchant. If you are doing business with almost only Euros, why do you need USD in your bank account? You have to exchange them back to Euros in the end and lose some value in it, right? But some other very touristy countries like Macau, find foreign currencies like USD very attractive, because their economies are filled with them, right? |
Originally Posted by percysmith
(Post 23589157)
HSBC HK opted to courtesy credit the Cathy NS Wong hongkongcard.com at Venetian Macau case http://www.hongkongcard.com/forum/fo...p?id=12533&p=7 #64
I say try and drive for chargeback as hard as you can, but accept courtesy credits when chargeback not permitted by bank. If they have to do courtesy credits often enough they may go to Visa and do something about it. Have been traveling around the French countryside for the last week, eating, sleeping, drinking and (when not drinking) driving (with Europcar rental) with mastercards and visas. No DCC ever tried, not even in the mercure/novotels and Europcar. DCC is still so foreign to them one cashier thought I wanted to pay cash when I told them I wanted to pay Euros. It's great to know that the Venetian case resulted in no net loss to the customer, and I think issuers may get on Visa's case if there are too many of these courtesy credits. However, I would say DCC is more of a problem for you to get resolved rather than with US issued cards because you sometimes have bonuses that rely on foreign currency spend. In the US it doesn't matter, at least to my knowledge, what currency is used as long as the category bonus is satisfied. Goodnight from Guam. :D |
Originally Posted by zyxlsy
(Post 23589261)
I guess it's a form of convenience for the merchant. If you are doing business with almost only Euros, why do you need USD in your bank account? You have to exchange them back to Euros in the end and lose some value in it, right? |
I was at T Galleria Guam (DFS) this evening, and I noticed Euronet payment terminals with country flags in multiple languages saying that one had the option of paying in home currency. At the bottom it noted that there was a 3% markup above the exchange rate. While I was waiting in line to purchase I listened for customers accepting DCC, but I didn't hear anything about a choice of payment currencies. Since I have a USD denominated card, I didn't encounter any DCC myself.
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Majuki: sounds like the Coach/DFS offering in HK
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Originally Posted by Majuki
(Post 23589282)
I was under the impression that the acquirer takes care of the currency exchange and not the merchant. I assume the merchant would get paid in local currency from the POS bank, and the bank would perform the currency exchange, splitting the profits from DCC with the merchant based on the profit sharing agreement, if any. In fact, this is probably exactly how merchants get tricked into allowing DCC at their establishments, and we've seen this in a number of the brochures made for merchants. This goes back to my winners and losers of DCC post.
Please don't get me wrong. It's just for the sake of discussion. |
Originally Posted by zyxlsy
(Post 23593194)
I agree with this. But why not so much DCC in France, a country deemed not so much in order? If it's pure profit for merchants, why the merchants in the country with the most horrible tourism-related stories in Western Europe get on the wagon?
Please don't get me wrong. It's just for the sake of discussion. |
Originally Posted by zyxlsy
(Post 23593194)
I agree with this. But why not so much DCC in France, a country deemed not so much in order? If it's pure profit for merchants, why the merchants in the country with the most horrible tourism-related stories in Western Europe get on the wagon?
Please don't get me wrong. It's just for the sake of discussion. |
Originally Posted by Majuki
(Post 23593235)
I should have some extra time to go back and take a photo.
http://i.imgur.com/9HkXZmXm.jpg This one discloses: Fx rate includes 3.0% Margin |
Ok we got hit with first case of DCC - CityPharma
Surprising - it's a discount pharmaceutical chain. A lot of people were inside and my missus decided to join them - I decided to stay outside with the shopping. She came out white as a sheet: "There's DCC in there!" "Really, describe it - till display?" "Yes, it showed "DCC" in big letters when my card is inserted. I told them euros of course. The cashier told me to key "2" into pin pad" "Any verbage on the slip?" "No. Standard euro slip was produced after I keyed in "2"" |
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