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-   -   Dynamic Currency Conversion (DCC) [2014-2016] (https://www.flyertalk.com/forum/credit-card-programs/1542983-dynamic-currency-conversion-dcc-2014-2016-a.html)

Majuki Jul 11, 2016 2:28 pm


Originally Posted by tmiw (Post 26901444)
I do wonder how it'll eventually shape out in the US. On one hand, the vast majority probably won't bother enabling it in the first place--if it's even made available for their terminals. On the other, there will likely be far more terminals in the US that aren't in control of customers compared to Canada, so I can see something like HK's charge slip thing happening at some locations (albeit with much less hassle with getting your choice respected). Still too early to be able to tell for sure in any case.

DCC already exists in the US, but it is rare and easily avoidable the cases where I've found it. Many big box retailers will have DCC enabled - Forever 21 and Kate Spade come to mind.

There were reports awhile back that Olive Garden and Red Lobster used to DCC, but that it is no longer the case?

About the only case I'd be concerned about in the US is easy checkout from hotels. In most other parts of the world you go down to the front desk to check out officially, and the receptionist will run your card at that point in time. This happens offline in the US most of the time, and most large chain hotels simply slip the bill under your desk. Your card is charged without having to do anything special.

For restaurants, I would say that the US customer service + tipping culture would result in being able to correct a DCC situation should it occur. (Imagine irate customers not leaving a tip because of DCC. I think management would get the hint from the waitstaff quickly.)

tmiw Jul 11, 2016 2:59 pm


Originally Posted by Majuki (Post 26902044)
DCC already exists in the US, but it is rare and easily avoidable the cases where I've found it. Many big box retailers will have DCC enabled - Forever 21 and Kate Spade come to mind.

There were reports awhile back that Olive Garden and Red Lobster used to DCC, but that it is no longer the case?

About the only case I'd be concerned about in the US is easy checkout from hotels. In most other parts of the world you go down to the front desk to check out officially, and the receptionist will run your card at that point in time. This happens offline in the US most of the time, and most large chain hotels simply slip the bill under your desk. Your card is charged without having to do anything special.

For restaurants, I would say that the US customer service + tipping culture would result in being able to correct a DCC situation should it occur. (Imagine irate customers not leaving a tip because of DCC. I think management would get the hint from the waitstaff quickly.)

Olive Garden mandates the use of the Ziosks now, so it's probably easy to avoid there.

reclusive46 Jul 11, 2016 3:23 pm


Originally Posted by tmiw (Post 26902211)
Olive Garden mandates the use of the Ziosks now, so it's probably easy to avoid there.

I litterely just paid with my Canadian MasterCard at an Olive Garden. No DCC anymore.

percysmith Jul 11, 2016 9:29 pm

Valoot (HK) - multi-currency conversion terminals?
 
http://www.valoot.com/consumers.html
http://www.hongkongcard.com/forum/fo...p?id=18750&p=1

I wonder if you bill via Valoot terminal, Valoot simply captures the transaction and then presents a transaction in card currency (using multi-currency conversion) with Valoot as merchant.

This seems to be akin to what Airbnb is doing

I have reservations whether Visa and/or Mastercard will view this as compliant. It's akin to DCC, except Visa and Mastercard are not paid off.

And I don't believe this is good news to cardholders, as there is no basis for Valoot terminal to allow cardholders to opt out if they do not like the so-called "best rate" Valoot presents, unless merchant maintains another non-Valoot terminal with another acqurier. Unless I am seriously mistaken, I rather Visa and Mastercard shut down Valoot and other similar FX-bypassing providers quickly.

Plus since I doubt Valoot has offices in all 210 countries that Visa and Mastercard issues cards in, a lot of people are gonna be hit by Foreign Transaction Fees.

percysmith Jul 12, 2016 12:02 am

I finally can put headphones on and watch the video:

"The merchant can offer [George] the option of paying in several currencies, before George hands over his credit card."

One includes the original currency (Yen). If Valoot always ensures this it has a better chance of being considered compliant. But who's enforcing?

Several currencies - there appears to be the opportunity to arbitrage. But in a point of sales situation I'll just assume the local currency is the best option.

percysmith Jul 12, 2016 12:04 am

These claims are dubious and read like DCC advertising (but Valoot isn't DCC):

"Because the card schemes only do the conversion a couple of days after the purchase date, the FX market can move against George."

"Also the rate used by the card scheme comes from individual banks, and they can contain a premium compared to the actual rate from the FX market...Valoot is connected to the real-time foreign exchange markets, and can thus provides the very best rates available."

"Also, George's bank will also charge him a commission, from using his card abroad."

Majuki Jul 12, 2016 12:07 am


Originally Posted by percysmith (Post 26903984)
These claims are dubious:

"Because the card schemes only do the conversion a couple of days after the purchase date, the FX market can move against George."

"Also the rate used by the card scheme comes from individual banks, and they can contain a premium compared to the actual rate from the FX market...Valoot is connected to the real-time foreign exchange markets, and can thus provides the very best rates available."

"Also, George's bank will also charge him a commission, from using his card abroad."

Clearly not the case with US issued cards. A US issued card will have a foreign transaction fee (could be 0%). And I would say the Visa/MC rates are better than what Valoot would be able to offer.

percysmith Jul 12, 2016 12:19 am

And the couple of days claim is a complete red herring (no I didn't omit any statements about potential favourable movements for George).

What if you're a an foreigner in the UK on 23 June 2016?

percysmith Jul 12, 2016 12:47 am

The option to pay in several currencies further suggests this is Multi-Currency Conversion in a card terminal format - hope it allows cardholders a real choice (like hotels.com and Agoda) and not like those compulsory conversion options like Airbnb and Global Blue VAT refund.

Kremmen Jul 12, 2016 12:51 am


Originally Posted by JEFFJAGUAR (Post 26900781)
There was some fear at the beginning that there would be difficulties using unpersonneled kiosks but mc/visa passed regulations prohibiting kiosks from rejecting out of hand cards lacking a pin to accomodate the US banks. So you need not worry; quite frankly you simply don't need a pin and will never be asked for one.

Off-topic and untrue. There are whole public transport systems with kiosks that only accept cards with a PIN.

percysmith Jul 12, 2016 1:08 am


Originally Posted by JEFFJAGUAR (Post 26900781)
There was some fear at the beginning that there would be difficulties using unpersonneled kiosks but mc/visa passed regulations prohibiting kiosks from rejecting out of hand cards lacking a pin to accomodate the US banks. So you need not worry; quite frankly you simply don't need a pin and will never be asked for one.

My experience in Europe too. I've been allowed to buy over 50 Euros of fuel with just my chip card alone (HK is chip and signature too).


Originally Posted by Kremmen (Post 26904087)
Off-topic and untrue. There are whole public transport systems with kiosks that only accept cards with a PIN.

I've been carrying my Australian Chip and PIN cards into Europe just in case I ran into a kiosk that insisted on a PIN, but after two trips I didn't bother.

You were right - CityRail in Sydney was Chip and PIN only

http://www.flyertalk.com/forum/credi...nature-55.html
http://www.flyertalk.com/forum/credi...l#post19368280

I didn't take public transport on my most recent trip.
But a lot of other unmanned places - car parks, vending machines and supermarket self check-outs all accepted my HK-issued chip and signature card without asking for PIN.

Given there are Small Ticket Transaction regimes these days I wonder is CityRail still requiring PIN.

JEFFJAGUAR Jul 12, 2016 3:00 am


Originally Posted by Kremmen (Post 26904087)
Off-topic and untrue. There are whole public transport systems with kiosks that only accept cards with a PIN.

I was responding to somebody else's question and pointed out it was discssed elsewhere. Sure, there are a few places where there may be a problem but chip and signatre cards today will worl 99.9% of the time everywhere. In many of the very few cases where there's a problem, the problem is more they don't take foreign cards than the fact the card is chip and signature.

For the most part, people cannot get pin preferred cards from US banks. They simply don't exist.

And now back to the topic.

HkCaGu Jul 12, 2016 4:31 am

The relative lack of DCC in the US may also have to do with "knowledge". Most everyone going to the US knows what the exchange rate should be. Most everyone (and Americans) going elsewhere cannot be said to know the rates and calculations that well.

Same reason you will NEVER (even if allowed) see DCC between USD, Bahamian and Bermudian dollars, and the Panamanian balboa, although they are technically different currencies.

A scam only works on those who don't know enough.

Kremmen Jul 12, 2016 10:12 am


Originally Posted by JEFFJAGUAR (Post 26904316)
In many of the very few cases where there's a problem, the problem is more they don't take foreign cards than the fact the card is chip and signature.

This is, again, completely misleading. In every case I've encountered, it is simply that the kiosk requires a PIN.

Yes, it would be nice if you kept to the topic, but someone has to stop you giving out false information to confuse those who might not have read the details elsewhere.

tmiw Jul 12, 2016 10:38 am


Originally Posted by Kremmen (Post 26905788)
This is, again, completely misleading. In every case I've encountered, it is simply that the kiosk requires a PIN.

Yes, it would be nice if you kept to the topic, but someone has to stop you giving out false information to confuse those who might not have read the details elsewhere.

The answer is really "it depends". For instance, I'm fairly sure one wouldn't have problems in the UK, but Australia is a problem as mentioned above. Would be nice if Visa actually enforced its own rules on the subject though.


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