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Originally Posted by percysmith
(Post 25607964)
2. I think in the PRC all terminals have an opt-out just in case the acquirer is asked to demonstrate an opt-out exists before the PBOC. Except triggering that opt-put is akin to triggering the test mode on a Volkswagen diesel in a EPA test lab - once back in the wild the terminals do their normal non-compliant thing again.
3. Moondog talks about the focusing of the mechanics of the DCC but I posit the card charging workflow of most PRC merchants is part of the "mechanics" facilitating DCC non-compliance - in Australia, Italy and EU in general (I hope to be able to report on Canada next year), the SOP is for terminals are brought to the customer because of Chip and PIN. This is also done in PRC for Unionpay cards (which traditionally required a PIN). But for V/M in PRC my experience is non-detachable terminal since only a signature is required. So there is much reduced scope to play our whack-a-mole or Mastermind games. 4. Certain acquirers in HK (Global Payments seems to be the most profligate given the Coyote and Greyhound cases I've been involved in) don't even have to pretend to be compliant because they fall into a regulatory black hole - the HKMA doesn't cover non-banks. Visa and (to a slightly lesser extent) MC don't do much about non-compliance (with regard to the purported BOC instructions Visa /dev/nulled me whereas MC is treating more or less like an individual exception case) so they do not seem to see the need for an opt out switch at all no matter how obscure. Regarding Global Payment in HK, aren't machines at high-end stores all use Global Payment machines? At least the one I encountered at a Italian restaurant in Harbour City and all the other I've seen at Hermes, LV and so forth are the same ones which print out same kind of DCC slips. At all of the places I mentioned above, I can get a confirmation slip if I insist, and the waiter at the Italian restaurant told me what they use is Global Payment... That's my logic in saying what I encountered at high-end stores is Global Payment. And that's why I'm a little skeptical about the "Global Payment is totally un-compliant" thing.
Originally Posted by BruceyBonus
(Post 25609103)
I noticed the same. Most stores do not make it clear what you will be charged until you have put the card into the chip and PIN device. There tend to be different fees for domestic Visa/MasterCard than foreign cards. Dankort always seems to be free to use.
Interestingly none of the fast food chains appear to have a surcharge. |
zyxlsy: how recent was this (Global Payments)?
And are they all thermal slips? The ones at coyote and greyhound are carbon. |
One thing that makes me cringe is when the merchant swipes/dips your card and then feverishly pounds on the ENTER button until a receipt is generated. Often times, they'll be accepting DCC for you when that happens.
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At London, DCC offered at hotel, but because the num pad was given to my wife she quickly pressed 2 to opt out.
And at Bar Boulud I think there was DCC but the waitress acknowledged my wish to be charged in pounds and may have opted us out. |
Originally Posted by percysmith
(Post 25613421)
At London, DCC offered at hotel, but because the num pad was given to my wife she quickly pressed 2 to opt out.
And at Bar Boulud I think there was DCC but the waitress acknowledged my wish to be charged in pounds and may have opted us out. |
From what I read, Marriot Hotels in the UK are notorious for sticking in the check in slip which they shove in front of you a sentence accepting dcc as part of the mumble jumble few read and even if the bill is presented in sterling, the charge is submitted to the credit card network as a dcc charge and in some cases when you try to fight it, they produce the slip you signed and sorry you've been dcc'd.
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Wasn't staying in a Marriott fortunately - too rich for my blood
Harrods is compliant now http://www.flyertalk.com/forum/u-k-i...l#post25613748 I still say charge pounds please before every time I hand a card over |
Originally Posted by JEFFJAGUAR
(Post 25613721)
From what I read, Marriot Hotels in the UK are notorious for sticking in the check in slip which they shove in front of you a sentence accepting dcc as part of the mumble jumble few read and even if the bill is presented in sterling, the charge is submitted to the credit card network as a dcc charge and in some cases when you try to fight it, they produce the slip you signed and sorry you've been dcc'd.
I'll report back in May on UK Marriotts. I'm definitely doing the one night at the airport, but I'm deciding if I want to Grosvenor House or another option. |
My general experience in the UK (I'm a UK resident) is that smaller retailers do not know how to operate their terminals.
Even simple requests like printing a duplicate receipt, or even an initial receipt for contactless transactions, are apparently "impossible" according to some merchants. Most just press 'Enter' to anything that appears on their screen, including DCC. Fortunately chip and PIN has alleviated problems in some places, as some machines present the option directly to the customer. Although some machines continue to offer the option only on the merchant screen. I don't bother trying to use my Euro card in the UK now. It is much easier to electronically transfer the money to my main UK account - at least I'm guaranteed the wholesale rate*. * = There is a co-operative for international civil servants, who offer almost interbank rates without any fees, before anyone asks where I get this rate from. |
Originally Posted by BruceyBonus
(Post 25614328)
I don't bother trying to use my Euro card in the UK now. It is much easier to electronically transfer the money to my main UK account - at least I'm guaranteed the wholesale rate.
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Originally Posted by percysmith
(Post 25612695)
zyxlsy: how recent was this (Global Payments)?
And are they all thermal slips? The ones at coyote and greyhound are carbon. The slips I've encountered have all been carbon slips on the machines which I believe are Global Payment machines. The Italian Restaurant at Harbour City thing was in 2014 during Xmas, and the machine looks very identical the ones I've encountered at Hermes and LV and so forth, with pearl-like buttons and a detachable wireless pinpad, printing out carbon copies. On those machines, I can always get a currency confirmation slip if I insist. It is printed on the same kind of carbon slip, and it needs no actions from you, not like the "signature and DCC slip". The restaurant printed the same kind of currency confirmation for me and they told me what they use is Global Payment. If you've seen the DCC slips which I believe you have, they contain both local currency HKD and home currency. However the confirmation slips only contains HKD amount and have no mentioning of DCC. It is like: 1) DCC slip, circle HKD and sign 2) Asking for a currency confirmation 3) Cashier inputs currency selection (so it is not forgotten, very important part that they don't simply just forget about it) 4) A second slip showing only HKD amount Also at Tsui Hwa, I've seen machines printing out only the slips with HKD amount. It's like DCC is disabled by default on those machines. They print out carbon copies as well. |
Has anyone disputed a transaction for DCC when they had selected locale currency. Did you dispute with your credit card and what was the outcome?
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I have encountered also the need to print out two sets of carbon, one with check box and second one HKD only. This was when I advised the merchant HKD charge, is when the second carbon was printed. This was at a restaurant called 'Teawood'.
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Originally Posted by Sintaku
(Post 25616448)
Has anyone disputed a transaction for DCC when they had selected locale currency. Did you dispute with your credit card and what was the outcome?
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Originally Posted by moondog
(Post 25616543)
When else would you dispute it? If you willingly chose DCC, there is nothing to dispute.
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