Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Credit Card Programs
Reload this Page >

USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

Community
Wiki Posts
Search
Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
Print Wikipost

USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

Thread Tools
 
Search this Thread
 
Old Jun 23, 2014, 6:07 am
  #5056  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by architect1337
I suspect the supermarket employee was surprised. All cards in the UK have been chip and PIN for a number of years now with no option for signature. Most places wouldn't know what to do if a signature was required so you were lucky.

Newly issued cards are now going contactless too. For now, it's amounts up to £20 / $30. My local supermarket supports this but others don't. Nearly all new EMV cards supplied (new or renewals) now have the contactless symbol. When I use this, I'm usually asked for the PIN about every 10 transactions.

Mobile payments are also starting where you can send money to someone's mobile phone (and hence their bank account). Called PayM in the UK.

Very few places accept cheques nowadays. It's mostly used to pay family members, gardeners, that sort of thing. When paym becomes more popular, I suspect this will go away.
I have never had any clerk surprised when using a c&s card in London when the message signature required flashes. From what I understand, when chip and pin was mandted in the UK, there were howls of protest from associations representing handicapped people and so provisions were required to allow say a blind person to not have to enter a pin. That was chip and signature. Somewhere in this thread, there is a link to a short video put out by British regulators reminding merchants all cards were good even those without a pin.

As far as contactless, I did get a chance to ride on some of the new routemasters in London last week. (I must say although it is far off topic that any bus with an open platform in the rear in this day and age given traffic volume is dangerous although the rear platform is only left open when a conductor, usually during day time hours, is on the bus. But that's for another time and place). In any event, announcements were made every several minutes that beginning 06 July, cash will no longer be accepted on London buses and either oyster cards or contactless payments (or manually bought travel cards) would be used. The thing is, though, and I don't see why anybody would use the contactless payment is there is no casp while there is one on oyster cards. Maybe I'm missing something.
JEFFJAGUAR is offline  
Old Jun 23, 2014, 6:11 am
  #5057  
 
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
Originally Posted by JEFFJAGUAR
The thing is, though, and I don't see why anybody would use the contactless payment is there is no casp while there is one on oyster cards. Maybe I'm missing something.
When contactless cards are fully rolled out on all London travel, the cap will apply.
reclusive46 is offline  
Old Jun 23, 2014, 6:31 am
  #5058  
 
Join Date: Mar 2013
Location: Brighton, United Kingdom
Programs: HHonors, Hyatt, Accor, SPGCorp, BA, Virgin
Posts: 73
Originally Posted by JEFFJAGUAR
I have never had any clerk surprised when using a c&s card in London when the message signature required flashes. From what I understand, when chip and pin was mandted in the UK, there were howls of protest from associations representing handicapped people and so provisions were required to allow say a blind person to not have to enter a pin.
Most terminals have brail style raised nodules for blind people. To be fair, Chip and PIN became default in UK in Feb 2006 so all these issues were ironed out years ago. As you say, in tourist areas, Chip and Signature will still be supported. For the rest of the country - getting a pen will probably be the issue and where to store the signed bit of paper afterwards! ;-) I've not heard of any issues with disabled people and chip and pin in the press - I think - ever.
architect1337 is offline  
Old Jun 23, 2014, 6:37 am
  #5059  
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by architect1337
Most terminals have brail style raised nodules for blind people. To be fair, Chip and PIN became default in UK in Feb 2006 so all these issues were ironed out years ago. As you say, in tourist areas, Chip and Signature will still be supported. For the rest of the country - getting a pen will probably be the issue and where to store the signed bit of paper afterwards! ;-) I've not heard of any issues with disabled people and chip and pin in the press - I think - ever.
How many people really don't always have a pen on them? That surprises me. My Amex (the new one that doesn't crash Walmart) did crash a Tesco Express self checkout. The attendant looked at it and said "that's why, American Express cards always freeze the self-service machines."
AllieKat is offline  
Old Jun 23, 2014, 6:47 am
  #5060  
 
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
Originally Posted by architect1337
Most terminals have brail style raised nodules for blind people. To be fair, Chip and PIN became default in UK in Feb 2006 so all these issues were ironed out years ago. As you say, in tourist areas, Chip and Signature will still be supported. For the rest of the country - getting a pen will probably be the issue and where to store the signed bit of paper afterwards! ;-) I've not heard of any issues with disabled people and chip and pin in the press - I think - ever.
To be fair, I have a Diners Club issued here in the UK, which is still swipe and sign and I don't have any issues when I use it around the country. With the chains the POS system usually tells them where to put the receipt and with smaller businesses they will just put the receipt where they normally keep their receipts.
reclusive46 is offline  
Old Jun 23, 2014, 6:48 am
  #5061  
 
Join Date: Jul 2012
Location: Canada
Programs: BA Gold (OWE), Star Alliance Gold, Hilton Diamond
Posts: 2,194
Originally Posted by alexmt
How many people really don't always have a pen on them? That surprises me. My Amex (the new one that doesn't crash Walmart) did crash a Tesco Express self checkout. The attendant looked at it and said "that's why, American Express cards always freeze the self-service machines."
Haha my Amex has never crashed a Tesco self service machine but it does have a habit of crashing Poundland machines if you insert your card before the cashier presses the card button.
reclusive46 is offline  
Old Jun 23, 2014, 8:52 am
  #5062  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Interesting article about restaurant chains installing tablets at each table. Unfortunately, EMV support for restaurant tablets seems nonexistent.


Granted, there might not actually be a perceived need for it in this setting since the cardholder is swiping the card him/herself, but if the MS activities of this forum have taught us anything, it's that the crooks of the future will probably be buying gift cards from these things with stolen cards and reselling them on the Internet later.
tmiw is online now  
Old Jun 23, 2014, 10:20 am
  #5063  
Suspended
 
Join Date: Jan 2013
Programs: AA, HH, UA, Marriott, SW, Club Carlson, IHG
Posts: 202
I had the pleasure of using this over the weekend at WM. The readers are so painfully slow! Stick the card in and wait wait wait. And they didn't require a PIN for my transactions (between $10-$20). I don't really understand the idea that chip & pin is supposed to provide better security if they don't require the PIN be entered anyway.
flyernick is offline  
Old Jun 23, 2014, 10:29 am
  #5064  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by flyernick
I had the pleasure of using this over the weekend at WM. The readers are so painfully slow! Stick the card in and wait wait wait. And they didn't require a PIN for my transactions (between $10-$20). I don't really understand the idea that chip & pin is supposed to provide better security if they don't require the PIN be entered anyway.
I thought you had to enter the PIN all the time but they could suppress the signature prompt for low value transactions if your card is signature priority. If you have a US issued card it might be because of the latter.
tmiw is online now  
Old Jun 23, 2014, 11:31 am
  #5065  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by STS-134
Got the card in February/March of this year. Came with a PIN on a piece of paper in another piece of mail, and I was told that this PIN cannot be changed. Kind of annoying, because I'm much more likely to forget a PIN I didn't choose myself.
That indicates that it's an "offline" PIN card, which is the only kind of card that will work in some (unmanned) situations in France.

And it's not completely true that the PIN cannot be changed. What is true is that the PIN cannot be changed online or over the phone. The PIN can be changed only at an EMV-enabled ATM (or other kind of EMV-enabled machine at a bank), and the problem is that there are very few of these still in the US.
sdsearch is offline  
Old Jun 23, 2014, 11:37 am
  #5066  
 
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
Originally Posted by JEFFJAGUAR
"I have returned." (report of usage outside the US)
Welcome back. Glad to know your card worked as intended and didn't give you much problems.
kebosabi is offline  
Old Jun 23, 2014, 11:45 am
  #5067  
 
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
The Secret Facility Behind the Credit Card Revolution

Originally Posted by credit.com Blog
During my visit to their other facility in the Denver area earlier this year (when I covered How a Credit Card Is Made), they had two machines dedicated to embedding EMV smart chips into credit cards at a rate of 3,800 per hour. Now they have six of those machines cranking out new cards, room for seven more, and three more at another facility in a different state. In fact, they are now scrambling to produce EMV chip cards at a rate of over 400 million cards per year, to begin replacing the more than 1.2 billion cards in circulation that only use magnetic stripes.
Seems like manufacturers of the cards are investing quite heavily on cranking out as many EMV cards as they can.

6 EMV card making machines + (room for 7 more) + 3 more in "another state" = approx 16 EMV machines x rate of 3,800 per hour per machine = potential for 60,800 cards/hr

I doubt they run 24 hrs a day (no way a machine can run without routine maintenance) or 365 days a year (workers need holidays off just like the rest of us), so say about 2000 hrs of work hour time per year:

60,800 cards/hr x 2000 hrs = 121.6 million cards per year from this card manufacturer alone.

The four largest card manufacturers are CPI (which was the facility in this article), Gemalto, Oberthur and Giesecke & Devrient, along with other smaller card manufacturers, so assuming all four of them have invested in capability of producing approx 120 million cards a year, I think it seems to be possible to have a mass rollout of EMV by 2015 as the banks want to shift fraud liability to merchants.

Last edited by kebosabi; Jun 23, 2014 at 11:57 am
kebosabi is offline  
Old Jun 23, 2014, 11:45 am
  #5068  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by flyernick
I had the pleasure of using this over the weekend at WM. The readers are so painfully slow! Stick the card in and wait wait wait. And they didn't require a PIN for my transactions (between $10-$20). I don't really understand the idea that chip & pin is supposed to provide better security if they don't require the PIN be entered anyway.
Because if your credit card is issued by a US bank, you almost certainly do not have a true chip and pin card no matter what the bank tells you. Virtually all US issued card now with emv chips are chip and signature priority. Walmart policy is not to bother with signatures for amounts less than I believe $50 and that is programmed into the pos. OTOH with a true chip and pin card issued by some foreign bank, you will be prompted for a pin most likely.

This is the direction the USA has chosen to go with its introduction of emv chipped cards. Nobody forced it on them. The banks have made this decision for reasons incomprehensible to most.
JEFFJAGUAR is offline  
Old Jun 23, 2014, 11:49 am
  #5069  
 
Join Date: Jul 2007
Posts: 1,762
Originally Posted by sdsearch
That indicates that it's an "offline" PIN card, which is the only kind of card that will work in some (unmanned) situations in France.

And it's not completely true that the PIN cannot be changed. What is true is that the PIN cannot be changed online or over the phone. The PIN can be changed only at an EMV-enabled ATM (or other kind of EMV-enabled machine at a bank), and the problem is that there are very few of these still in the US.
If you've read my posts of my ongoing disgust with USAA, you will find it clearly indicated you can change your pin online...which is further indication their card does not use off line pin verification any longer if it has been re-issued after some date which I'm trying to get.
JEFFJAGUAR is offline  
Old Jun 23, 2014, 4:20 pm
  #5070  
 
Join Date: Jun 2014
Programs: UA 1K
Posts: 297
Originally Posted by JEFFJAGUAR
This is the direction the USA has chosen to go with its introduction of emv chipped cards. Nobody forced it on them. The banks have made this decision for reasons incomprehensible to most.
I think it's actually pretty clear why the banks would make this decision.

Banks will do anything that makes it as easy as possible for consumers to use their cards. As long as the cost of fraud associated with making it "easier" is less than the increased revenue that comes from the card being used more often, it's a win for the bank. This is why we don't have to sign any more for small purchases. Sure, it increases fraud a bit, but the banks make so much more on the additional usage that comes from making the card easier to use that it's worth it for them.

For your average Joe American, signing is easier than using a PIN. It's what they do today. It makes sense. Using a PIN for purchases is different, and change is scary for many people. Plus, keep in mind that the typical American has a bunch of cards in his or her wallet. He or she probably remembers one, or at the most two PINs for ATM cards today. You expect them to memorize 4, 5, 6, or more PINs? Not likely. (Sure, in the future it will be possible to customize offline PINs, but it will be a while before we have that infrastructure in the US.) If Joe American forgets his PIN, he'll stop using the card, and banks don't want that. Not a risk with signatures.

The banks are actually more savvy than you think. They DO realize that Chip & PIN is more secure than Chip & Signature. It's just that even though they lose less to fraud with Chip & PIN, they expect that they will lose even MORE money due to frustrated customers not using a Chip & PIN card. THAT is why US banks are going Chip & Signature.


All that said, for the US consumer, I'm not sure Chip & Sig is such a bad thing. If there's a fraudulent signature-based transaction on my card, I just call the bank and get it charged back. If there's a fraudulent PIN-based transaction, it's going to be a LOT harder to convince the bank that it's fraudulent (sure, this is a less likely scenario, but don't believe it can't happen.) As long as my card has offline C&P somewhere on the CVM list, I'm happy.

It would be NICE if banks would offer a range of cards and let customers choose what CVM order they prefer, but I doubt there are enough people out there like us to make that practical.
bullfrog is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.