UA PlusPoints for Copa upgrades
#16

Join Date: Jun 2019
Location: Chevy Chase, MD
Posts: 31
We got our upgrade… quite simple, actually.
- First we made the request using the process on United’s website. After submitting, a confirmation message appeared, though I wasn’t entirely confident that Copa had approved yet.
- Next, I navigated back to my reservation on Copa’s website and entered my PNR and last name to bring up the reservation. Unlike previously, a message was displayed indicating that the reservation required review by a Copa and that I should reach out to their call center.
- After a couple of selections (I called the US office), I was routed to an agent who requested the reservation number and my name, as well as the origin and destinations on the ticket.
- She asked and put me on hold for a few minutes. When she returned, she confirmed the upgrade and waited while I verified by entering the PNR and my last name again in the browser.
- Bingo…

#17



Join Date: Feb 2011
Posts: 781
#18


Join Date: Feb 2014
Programs: Amex Plat, Hilton Diamond, SPG Gold, Carlson Gold, CM Presidential / *A Gold, Hertz 5*
Posts: 1,755
R is clearly listed on your screenshot for the Copa flights. They do not publish Z availability. If you want to confirm if Z is available, you need to call Copa and ask if upgrade space / Z is available for X flights on Y dates
#20




Join Date: Nov 2008
Location: Washington, DC
Programs: United Premier 1K 1MM; AA Plat Pro; Hyatt Globalist; Marriott Platinum; Avis President's Club
Posts: 2,614
We got our upgrade… quite simple, actually.
- First we made the request using the process on United’s website. After submitting, a confirmation message appeared, though I wasn’t entirely confident that Copa had approved yet.
- Next, I navigated back to my reservation on Copa’s website and entered my PNR and last name to bring up the reservation. Unlike previously, a message was displayed indicating that the reservation required review by a Copa and that I should reach out to their call center.
- After a couple of selections (I called the US office), I was routed to an agent who requested the reservation number and my name, as well as the origin and destinations on the ticket.
- She asked and put me on hold for a few minutes. When she returned, she confirmed the upgrade and waited while I verified by entering the PNR and my last name again in the browser.
- Bingo…

#21




Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 6,272
Considering purchasing a one-way UA ticket (IAD-MCO-PTY). Both the UA and CM segments have PZ and Z availability, respectively. Will it be a single 40 PlusPoints to upgrade the whole itinerary or is it 60 PlusPoints (20 for UA and 40 for CM)?
-FlyerBeek
-FlyerBeek
#22
FlyerTalk Evangelist




Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,409


