COPA Upgrades Not Clearing?
Apr 7, 2015 | 2:25 pm
#1
Original Poster
Join Date: Nov 2013
Location: DEN
Programs: AA EP SPG Plat Hyatt Diamond IHG Plat Avis 1st Hertz 5* National Exec
Posts: 133
COPA Upgrades Not Clearing?
On a flight Friday morning as a 1K but no upgrades have cleared yet for my companion or myself. ExpertFlyer shows plenty of availability (8 seats on 1st Leg, 9 on second leg) in the I fare bucket. Is this normal?
Apr 7, 2015 | 2:50 pm
#2
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AA EXP; UA 1MM & PP; Marriott AMB; Hyatt Globalist; Hilton Diamond (Aspire)
Posts: 62,274
One of the reasons I stopped flying them.
Apr 7, 2015 | 3:12 pm
#3
Original Poster
Join Date: Nov 2013
Location: DEN
Programs: AA EP SPG Plat Hyatt Diamond IHG Plat Avis 1st Hertz 5* National Exec
Posts: 133
Do they have any issues following through on the companion upgrades or is my Girlfriend just going to be stuck in Y? (Lets be honest, that means I'm going to be stuck in Y). I ask, because there is still probably time for her to do a United match to Silver which she would easily finish with this trip.
Apr 7, 2015 | 4:39 pm
#4
Join Date: Aug 2012
Programs: United Platinum, AA Platinum, Hilton Gold, Marriott Gold
Posts: 156
I have had troubles with COPA upgrading when there is a companion, whether or not the companion has status. It is like the issue United has where it needs to split the reservations to upgrade people.
Once the PNRs are separated, upgrading works fine. But this has definitely cost me upgrades on my first leg.
I might suggest calling COPA and asking them to split the PNR. However, Copa phone reps are pretty terrible. You might need to be very explicit.
Once the PNRs are separated, upgrading works fine. But this has definitely cost me upgrades on my first leg.
I might suggest calling COPA and asking them to split the PNR. However, Copa phone reps are pretty terrible. You might need to be very explicit.
Apr 8, 2015 | 9:13 am
#5
Original Poster
Join Date: Nov 2013
Location: DEN
Programs: AA EP SPG Plat Hyatt Diamond IHG Plat Avis 1st Hertz 5* National Exec
Posts: 133
I have had troubles with COPA upgrading when there is a companion, whether or not the companion has status. It is like the issue United has where it needs to split the reservations to upgrade people.
Once the PNRs are separated, upgrading works fine. But this has definitely cost me upgrades on my first leg.
I might suggest calling COPA and asking them to split the PNR. However, Copa phone reps are pretty terrible. You might need to be very explicit.
Once the PNRs are separated, upgrading works fine. But this has definitely cost me upgrades on my first leg.
I might suggest calling COPA and asking them to split the PNR. However, Copa phone reps are pretty terrible. You might need to be very explicit.
Jun 8, 2015 | 2:12 pm
#6
Suspended
Join Date: Jan 2002
Location: Canada
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Posts: 23,584
Jun 8, 2015 | 4:15 pm
#7
Join Date: Jun 2012
Location: In between PTY, MEX and CPH
Programs: Flying Blue Plat, SAS Eurobonus Silver, Connect Miles Gold, Marriott Lifetime Plat, Hyatt Disc.
Posts: 599
I managed to get two upgrades for a companion on different PNR just a few weeks ago. He had no status while I am platinum.