Changing a refundable ticket
Aug 13, 2009 | 2:11 pm
#1
Original Poster
Join Date: Jul 2009
Programs: UA 1k
Posts: 11
Changing a refundable ticket
I did a quick search but couldn't find an answer to my very stupid question:
I booked a fully refundable EWR - SFO ticket a week ago for a flight on the 25th of August. I need to extend my stay by 1 day, so I went on co.com and tried to change the return flight, and it's telling me I need to pay $150 for the change. The total fare for the extended stay is similar to the original one.
I usually get my tickets through my TA, but I booked this one by myself and I must admit I do not know all the details of change/refunds.
Am I supposed to cancel the flight and book a new one to avoid the change fee? Seems a pretty complicated process for something that simple...
I booked a fully refundable EWR - SFO ticket a week ago for a flight on the 25th of August. I need to extend my stay by 1 day, so I went on co.com and tried to change the return flight, and it's telling me I need to pay $150 for the change. The total fare for the extended stay is similar to the original one.
I usually get my tickets through my TA, but I booked this one by myself and I must admit I do not know all the details of change/refunds.
Am I supposed to cancel the flight and book a new one to avoid the change fee? Seems a pretty complicated process for something that simple...
Aug 13, 2009 | 2:25 pm
#2
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 47,289
I did a quick search but couldn't find an answer to my very stupid question:
I booked a fully refundable EWR - SFO ticket a week ago for a flight on the 25th of August. I need to extend my stay by 1 day, so I went on co.com and tried to change the return flight, and it's telling me I need to pay $150 for the change. The total fare for the extended stay is similar to the original one.
I usually get my tickets through my TA, but I booked this one by myself and I must admit I do not know all the details of change/refunds.
Am I supposed to cancel the flight and book a new one to avoid the change fee? Seems a pretty complicated process for something that simple...
I booked a fully refundable EWR - SFO ticket a week ago for a flight on the 25th of August. I need to extend my stay by 1 day, so I went on co.com and tried to change the return flight, and it's telling me I need to pay $150 for the change. The total fare for the extended stay is similar to the original one.
I usually get my tickets through my TA, but I booked this one by myself and I must admit I do not know all the details of change/refunds.
Am I supposed to cancel the flight and book a new one to avoid the change fee? Seems a pretty complicated process for something that simple...
I think your TA should be contacted to do the change - if you instructed them to buy a refundable ticket and they didn't, then they should make the change and eat the fee and any fare difference.
Aug 13, 2009 | 2:28 pm
#3
Original Poster
Join Date: Jul 2009
Programs: UA 1k
Posts: 11
No, I meant I booked it instead of my TA for once, otherwise he'd do all of this for me.
It was book in B, and the eticket shows REFUNDABLE.
It was book in B, and the eticket shows REFUNDABLE.
Aug 13, 2009 | 2:37 pm
#4
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Join Date: Sep 2002
Location: LAX/TPE
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Posts: 47,289
Not sure why it's doing that - call up the Elite line and ask them to take care of it for you.
Aug 13, 2009 | 3:00 pm
#5
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
If the fares are the same then book a new one and cancel the old one. Or call in and have them fix it for you.
I suppose it is possible that the refundable ticket has a change fee but that seems a bit strange.
I suppose it is possible that the refundable ticket has a change fee but that seems a bit strange.