co.com issue with firefox
Aug 1, 2009 | 10:57 pm
#16
Original Poster
Join Date: Jun 2005
Location: OKC
Programs: OnePass, AAdvantage
Posts: 262
yep...clicking worked for me also.
Aug 2, 2009 | 10:52 am
#17
Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
Aug 3, 2009 | 7:32 am
#18
Join Date: Jun 2005
Location: EWR
Programs: Marriott Bonvoy Lifetime Gold (Current Platinum), United Mileage Plus, Avis Preferred
Posts: 850
I've got co.com set up with firefox to remember my password, and when I get to the homepage it shows my info already logged in. However, when I try to access my reservation for next weekend to view seats, etc, it prompts me to enter my password. I enter the correct password and it keeps reloading the same page. Is this an issue anyone else has had?
Aug 4, 2009 | 8:23 am
#19
Join Date: May 2009
Location: SEA
Programs: DL GM
Posts: 355
I just use IE b/c it won't let me log in to my account when using Firefox.
Aug 4, 2009 | 9:44 am
#20
Join Date: Jan 2009
Posts: 609
http://www.dailytech.com/Firefox+Hit...ticle15857.htm
With Firefox having 32% marketshare, I think CO would be wise to fix the issue to improve the user experience instead of having people wondering why they can't login.
With Firefox having 32% marketshare, I think CO would be wise to fix the issue to improve the user experience instead of having people wondering why they can't login.
Aug 4, 2009 | 6:26 pm
#21
Join Date: Jan 2009
Posts: 609
Hey all, just got this PM!
Hi quantumslip, we did see this feedback and are looking into how quickly we can get it fixed. Thanks for escalating. I'll follow up on this personally.
Best regards. SMO
Scott O’Leary
Managing Director, Customer Experience
Continental Airlines
Best regards. SMO
Scott O’Leary
Managing Director, Customer Experience
Continental Airlines
Last edited by quantumslip; Aug 4, 2009 at 8:07 pm Reason: formatting
Aug 4, 2009 | 9:20 pm
#22
Join Date: Apr 2008
Location: San Antonio - the nicest city in northern Mexico
Programs: CO OnePass; AAdvantage Dirt; IHG Priority Club Plat; Hyatt Plat; Marriott Gold; Avis PresPref;
Posts: 902
Hmmmm
Just upgraded to FFv3.5.2. Never noticed a problem before so decided to try it out...
From the splash (home) page I can enter OP# and PIN in the OnePass Sign In area, hit enter and all loads OK
BUT
If I click Sign In on the header (up there just to the left of lovely Alex) and get the page with fields to enter OP# and PIN, when I enter that info and
From the splash (home) page I can enter OP# and PIN in the OnePass Sign In area, hit enter and all loads OK
BUT
If I click Sign In on the header (up there just to the left of lovely Alex) and get the page with fields to enter OP# and PIN, when I enter that info and
- hit Enter - blank page reloads
- click Sign In (Secure) all loads fine
Aug 29, 2009 | 2:50 pm
#23
Join Date: Jun 2009
Location: OKC
Programs: CO-PLAT, Hyatt Plat
Posts: 304
Just to let everyone know they finally fixed this on the latest website upgrade, it worked on preview.co.com. Not sure when the preview is pushed through to the website though.
Aug 31, 2009 | 1:48 pm
#24
Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
And it only took 2 years. Here's the first (that I could find) of my complaints about this.