BF reward, CO.com & KVS
#1
Original Poster

Join Date: Dec 2006
Location: SJO
Programs: CO Gold
Posts: 1,230
BF reward, CO.com & KVS
I am getting a little confused, if I look for BF rewards from SJO to LHR on for example.......Sept 8,
according to CO.com (standard...without logging in as elite) it shows that CO 1485 connecting with CO 32.....has availability in saverpass economy and easypass (both economy and BF)
BUT
KVS shows CS+ CA+ YS+ CS+
who is right? (what I am looking for is BF saverpass availability)
according to CO.com (standard...without logging in as elite) it shows that CO 1485 connecting with CO 32.....has availability in saverpass economy and easypass (both economy and BF)
BUT
KVS shows CS+ CA+ YS+ CS+
who is right? (what I am looking for is BF saverpass availability)
#2
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
All KVS does is search nwa.com and present it in a pretty UI. It is not a direct query of CO's systems. And nwa.com is showing those seats as available but CO is not showing the F seat on the SJO-IAH flight as available right now (the IAH-LHR is).
You can call and ask, but I'd trust CO's systems for showing correct inventory on CO metal at this point.
There are some roundabout routings that you can use for SJO-IAH that will meet up with the later flight to LHR or you can waitlist for F on the direct while booking that segment in Y for now.
You can call and ask, but I'd trust CO's systems for showing correct inventory on CO metal at this point.
There are some roundabout routings that you can use for SJO-IAH that will meet up with the later flight to LHR or you can waitlist for F on the direct while booking that segment in Y for now.
#3
Original Poster

Join Date: Dec 2006
Location: SJO
Programs: CO Gold
Posts: 1,230
Thanks, I was experimenting yesterday looking by rewards leg by leg and found out exactly what you explain.
Question, if I recall correctly the situation was that if I book the reward as it is now (sjo-iah in Y and iah-lhr in BF) I will get THAT and nothing else, correct? (I mean, the SJO-IAH is doomed to be in Y even if seats open up later on?)
Question, if I recall correctly the situation was that if I book the reward as it is now (sjo-iah in Y and iah-lhr in BF) I will get THAT and nothing else, correct? (I mean, the SJO-IAH is doomed to be in Y even if seats open up later on?)
#4
FlyerTalk Evangelist


Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
I am getting a little confused, if I look for BF rewards from SJO to LHR on for example.......Sept 8,
according to CO.com (standard...without logging in as elite) it shows that CO 1485 connecting with CO 32.....has availability in saverpass economy and easypass (both economy and BF)
BUT
KVS shows CS+ CA+ YS+ CS+
who is right? (what I am looking for is BF saverpass availability)
according to CO.com (standard...without logging in as elite) it shows that CO 1485 connecting with CO 32.....has availability in saverpass economy and easypass (both economy and BF)
BUT
KVS shows CS+ CA+ YS+ CS+
who is right? (what I am looking for is BF saverpass availability)
[KVS Availability Tool 5.0.1/Diamond - ORT: Awards/SkyTeam/US-NWA]
Code:
SJO San Jose Juan Santamaria Int'l CR [MROC] IAH Houston George Bush Intercnt'l TX US [KIAH] TUE 08 Sep 2009 | 1 Seat Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ---------------- CO 1485 SJO 06:30 IAH 11:15 0 CS- CA+ YS- YA- CO 1415 SJO 12:45 IAH 17:32 0 CS- CA+ YS- YA-
Code:
IAH Houston George Bush Intercnt'l TX US [KIAH] LON London Metro UK = LHR LGW STN LTN LCY TUE 08 Sep 2009 | 1 Seat Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- -------- ---- -------- --- -- ---------------- CO 32 IAH 16:30 LHR 07:40 0 CS+ CA+ YS+ YA+ CO 4 IAH 18:25 LHR 09:35 0 CS+ CA+ YS+ YA+
#5
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
This is pretty much the essence of the Plan B approach. If you do not request the waitlist then they will not move you automatically but it is possible to waitlist it and get that big seat eventually.
#6
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Join Date: Apr 2001
Location: PSM
Posts: 69,232

What is "composite availability?"
NWA.com is (seemingly mistakenly) showing that the seat is available which would explain why your tool shows it as there.
#7
FlyerTalk Evangelist


Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
There is no mistake -- this is by [their] design. NWA.com shows 'composite' availability on the search screen (step 1), e.g. CS- short-haul [+] CS+ long-haul [=] CS+ overall. Once a particular flight option is selected, it will display the booking class/cabin for each segment (in step 2).
#8
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
There is no mistake -- this is by [their] design. NWA.com shows 'composite' availability on the search screen (step 1), e.g. CS- short-haul [+] CS+ long-haul [=] CS+ overall. Once a particular flight option is selected, it will display the booking class/cabin for each segment (in step 2).
#10
Original Poster

Join Date: Dec 2006
Location: SJO
Programs: CO Gold
Posts: 1,230
composite availability= term by which a partner airline manages to sell a reward ticket......where as the actual operator of the flights ...........'hides' the fact (to the non sophisticated user) that the long haul flight does indeed have availability in the cabin requested
all this while it shows me bunches of flights on CM and VS that do NOT have ANY first/bf seat
all this while it shows me bunches of flights on CM and VS that do NOT have ANY first/bf seat
#11
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
composite availability= term by which a partner airline manages to sell a reward ticket......where as the actual operator of the flights ...........'hides' the fact (to the non sophisticated user) that the long haul flight does indeed have availability in the cabin requested
all this while it shows me bunches of flights on CM and VS that do NOT have ANY first/bf seat
all this while it shows me bunches of flights on CM and VS that do NOT have ANY first/bf seat
#12
Original Poster

Join Date: Dec 2006
Location: SJO
Programs: CO Gold
Posts: 1,230
true enough but from my perspective I would (and will) take the flights if only the BF segment is available, this would certainly backfire IF there would be partner airlines that do have the full F/BF seats.
I would rather take SJO-(Y)-IAH-(BF)-LHR than CM 404-CM 210- CO 8226 which are shown as available in F/BF for 50k miles BUT....then again....when you go through the motions.....at the confirmation screen you see stuff like "well none of those flights NONE! actually have F/BF seats!"
There should be an analysis of what CO is trying to do if this is all by design
are they making money or losing money, example, me
a) do I do one flight in Y and one in BF in CO OR
b) do I pick partner flights if available thereby CO losing some $?
c) do I use a different mileage program such as AA where I MAY get the seats?
d) pay the 650 something dollars that the itinerary costs in Y?
this is the first time I try to get a F/BF award so this revelation of why it was so hard to find any availability is 'slightly' annoying , I for one would like to have the complete picture of what is available and what's not and then I will make an informed decision
I would rather take SJO-(Y)-IAH-(BF)-LHR than CM 404-CM 210- CO 8226 which are shown as available in F/BF for 50k miles BUT....then again....when you go through the motions.....at the confirmation screen you see stuff like "well none of those flights NONE! actually have F/BF seats!"
There should be an analysis of what CO is trying to do if this is all by design
are they making money or losing money, example, me
a) do I do one flight in Y and one in BF in CO OR
b) do I pick partner flights if available thereby CO losing some $?
c) do I use a different mileage program such as AA where I MAY get the seats?
d) pay the 650 something dollars that the itinerary costs in Y?
this is the first time I try to get a F/BF award so this revelation of why it was so hard to find any availability is 'slightly' annoying , I for one would like to have the complete picture of what is available and what's not and then I will make an informed decision

