Why would BP say "check-in at gate"?
#1
Original Poster
Join Date: May 2005
Location: PHX
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Why would BP say "check-in at gate"?
Completely domestic flight on all CO metal. Did auto check-in for return. Both return legs were EUA'd at (I assume) T-24. When I went to board the 2nd leg of the return, the gate reader beeped to alert the GA like something was wrong. He pushed a few buttons on his keyboard, handed me back my BP and said "thanks, go ahead". I asked if everything was OK and he said "no problem". I didn't think to ask what happened as it caught me by surprise. Once I sat down on the plane, I looked at the BP and noticed that it said "Seat Assignment: 2F CHECK IN AT GATE".
Just curious if anyone knows why it would say this. There was no equipment change, nothing unusual, etc., so I have no idea why it would say this.
Just curious if anyone knows why it would say this. There was no equipment change, nothing unusual, etc., so I have no idea why it would say this.
#2
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
I've never seen a seat assignment and Check in at the gate together. Strange. When it says Check in at the gate, that means that the flight is overbooked, you have no seat assignment and are on the oversale list. You need to check with the GA for seats (or volunteer for a possible bump).
#3
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Were you going int'l? Maybe they put a flag in there for some int'l doc verification or something?
#4
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Nope. Completely domestic. And to answer SFOGATE the flight wasn't oversold. Seat map shows about 9 open seats and the fare buckets were never zeroed out prior to the flight.
#5
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Could be one of those scenarios where you were EUA'd but no F seat could be assigned as it is held back for special assistance, etc., and to verify seat assignment at the gate?
#7
Join Date: Apr 2009
Location: CLL
Programs: CO Pres Plat, then UA Global Services--long expired : (
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I've seen "Check in at the Gate" occasionally flying on the Colgan Saab's. Agent said it did that because of expected weight restrictions for that flight.
#8
Join Date: Jul 2008
Location: Honolulu
Programs: UA 1K 1.7mm
Posts: 449
Ground Turbulance
The surfing term for this would be 'random chop'.
What you experienced was 'ground turbulance'.
What you experienced was 'ground turbulance'.
#9
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#10
Original Poster
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#11
Join Date: Mar 2001
Location: New York / Hawaii
Programs: UA Global Services, HH Diamond
Posts: 5,178
I've never seen a seat assignment and Check in at the gate together. Strange. When it says Check in at the gate, that means that the flight is overbooked, you have no seat assignment and are on the oversale list. You need to check with the GA for seats (or volunteer for a possible bump).
When they scanned my BP at the gate, bells went off...and the GA said that all the fuss was because my record wasn't sync'ed. Not sure what that means, but after fumbling with my record for a while, they were able to re-sync it... and I was able to go ahead and board my flight in the seat assignment I selected (which was on my boarding pass.)
#12
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
This happened to me last week: I had a seat assignment and it said "check in at the gate."
When they scanned my BP at the gate, bells went off...and the GA said that all the fuss was because my record wasn't sync'ed. Not sure what that means, but after fumbling with my record for a while, they were able to re-sync it... and I was able to go ahead and board my flight in the seat assignment I selected (which was on my boarding pass.)
When they scanned my BP at the gate, bells went off...and the GA said that all the fuss was because my record wasn't sync'ed. Not sure what that means, but after fumbling with my record for a while, they were able to re-sync it... and I was able to go ahead and board my flight in the seat assignment I selected (which was on my boarding pass.)
Sometimes this is a simple function and other times it's a major PITA. That's why I have a love/hate relationship with e-tkts.
#13
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E-tkts need to be in-sync. That means that you or someone made a change to your reservations after ticketing and CO needs to "officially" ok it; put it in-sync/re-sync it.
Sometimes this is a simple function and other times it's a major PITA. That's why I have a love/hate relationship with e-tkts.
Sometimes this is a simple function and other times it's a major PITA. That's why I have a love/hate relationship with e-tkts.
That was not good at all.
#14
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
I believe that CO has come up with a simple solution for this problem but I haven't studied the memo or attempted to use the new application. Anything would be faster than what we do now.
Last edited by sfogate; May 28, 2009 at 7:10 pm Reason: added a comment
#15
Original Poster
Join Date: May 2005
Location: PHX
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Posts: 3,246
E-tkts need to be in-sync. That means that you or someone made a change to your reservations after ticketing and CO needs to "officially" ok it; put it in-sync/re-sync it.
Sometimes this is a simple function and other times it's a major PITA. That's why I have a love/hate relationship with e-tkts.
Sometimes this is a simple function and other times it's a major PITA. That's why I have a love/hate relationship with e-tkts.
Note to self: next time ask when it happens.