CO....Stop Calling Me!!!
Apr 14, 2009 | 5:46 pm
#1
Original Poster
Join Date: May 2006
Programs: United GS, Hyatt Diamond, SPG Gold
Posts: 219
CO....Stop Calling Me!!!
I have received the automated call from CO yesterday and today advising me of a schedule change that impacts my flight. Comes from an "Unknown number" and does not mention any specific flight information. I don't get a follow up e-mail advising me of any change. I'm like most of you and have over twenty flights listed on my Manage Reservations Tab. I don't feel like going in and checking every itinerary for a change. CO needs to change their system and have the automated message include flight information.
Apr 14, 2009 | 6:15 pm
#2
Join Date: Aug 2003
Posts: 248
I have received the automated call from CO yesterday and today advising me of a schedule change that impacts my flight. Comes from an "Unknown number" and does not mention any specific flight information. I don't get a follow up e-mail advising me of any change. I'm like most of you and have over twenty flights listed on my Manage Reservations Tab. I don't feel like going in and checking every itinerary for a change. CO needs to change their system and have the automated message include flight information.
Apr 14, 2009 | 6:26 pm
#3
Join Date: Sep 2002
Location: ATL
Posts: 3,219
You can go into your trip alert settings and change it to notify you "on the day of travel" And/Or "the day before travel".
http://www.continental.com/web/en-US...TripAlert.aspx
I find that anything further out than the next couple days doesn't warrant a phone call and a trip alert email alone is sufficient.
http://www.continental.com/web/en-US...TripAlert.aspx
I find that anything further out than the next couple days doesn't warrant a phone call and a trip alert email alone is sufficient.
Apr 15, 2009 | 6:29 am
#4
Join Date: Jun 2007
Location: The Woodlands, TX
Programs: CO Million Miler now Lifetime UA Premier Gold, Marriott Lifetime Titanium, Hertz Five Star, Global E
Posts: 32
You can go into your trip alert settings and change it to notify you "on the day of travel" And/Or "the day before travel".
http://www.continental.com/web/en-US...TripAlert.aspx
I find that anything further out than the next couple days doesn't warrant a phone call and a trip alert email alone is sufficient.
http://www.continental.com/web/en-US...TripAlert.aspx
I find that anything further out than the next couple days doesn't warrant a phone call and a trip alert email alone is sufficient.
Apr 15, 2009 | 7:24 am
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
I'm pretty sure that the setting in question isn't TripAlert. I have that off and I get the calls about sked changes every now and then, too.
Apr 15, 2009 | 7:35 am
#6
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
I have received the automated call from CO yesterday and today advising me of a schedule change that impacts my flight. Comes from an "Unknown number" and does not mention any specific flight information. I don't get a follow up e-mail advising me of any change. I'm like most of you and have over twenty flights listed on my Manage Reservations Tab. I don't feel like going in and checking every itinerary for a change. CO needs to change their system and have the automated message include flight information.
Apr 15, 2009 | 10:13 am
#7
Join Date: Sep 2002
Location: ATL
Posts: 3,219
It looks like it might not be a trip alert call afterall, but you don't check your email every couple minutes / every day at least? I actually check my email more often than voicemail.