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CO....Stop Calling Me!!!
I have received the automated call from CO yesterday and today advising me of a schedule change that impacts my flight. Comes from an "Unknown number" and does not mention any specific flight information. I don't get a follow up e-mail advising me of any change. I'm like most of you and have over twenty flights listed on my Manage Reservations Tab. I don't feel like going in and checking every itinerary for a change. CO needs to change their system and have the automated message include flight information.
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Originally Posted by HouFlyer
(Post 11582220)
I have received the automated call from CO yesterday and today advising me of a schedule change that impacts my flight. Comes from an "Unknown number" and does not mention any specific flight information. I don't get a follow up e-mail advising me of any change. I'm like most of you and have over twenty flights listed on my Manage Reservations Tab. I don't feel like going in and checking every itinerary for a change. CO needs to change their system and have the automated message include flight information.
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You can go into your trip alert settings and change it to notify you "on the day of travel" And/Or "the day before travel".
http://www.continental.com/web/en-US...TripAlert.aspx I find that anything further out than the next couple days doesn't warrant a phone call and a trip alert email alone is sufficient. |
Originally Posted by Tummy
(Post 11582429)
You can go into your trip alert settings and change it to notify you "on the day of travel" And/Or "the day before travel".
http://www.continental.com/web/en-US...TripAlert.aspx I find that anything further out than the next couple days doesn't warrant a phone call and a trip alert email alone is sufficient. |
I'm pretty sure that the setting in question isn't TripAlert. I have that off and I get the calls about sked changes every now and then, too.
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Originally Posted by HouFlyer
(Post 11582220)
I have received the automated call from CO yesterday and today advising me of a schedule change that impacts my flight. Comes from an "Unknown number" and does not mention any specific flight information. I don't get a follow up e-mail advising me of any change. I'm like most of you and have over twenty flights listed on my Manage Reservations Tab. I don't feel like going in and checking every itinerary for a change. CO needs to change their system and have the automated message include flight information.
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Originally Posted by IAHFLYBOY
(Post 11584832)
I would agree with one exception. Should I have a connecting flight not booked on CO or a partner then a change in schedule could impact my connection and I'd sure want to know of the change well in advance so the date of the change would be important to know.
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