Thank you. I DO understand this is not going to be anything like BusinessFirst, and said it several times already. I never thought its going to be BusinerssFirst either, in any of my previous posts. What I was asking is HOW THE EXPERIENCE WILL BE DIFFERENT TO FIRST CLASS DOMESTIC, IF ANY. So far I can understand that it will be like a domestic transcon service but without third meal choice, and lounge access (thank you for pointing me in the right direction on this one).

I appreciate your help, but telling me its not going to be BusinessFirst service three times while I never said that I expected it and three times I said that I understand in fact it wouldn't be a BusinessFirst service is a bit excessive?

In terms of CO not marketing it as BusinessFirst, sure, they may not market as such anywhere but on their website, and as being a marketing professional myself, I can tell you that by showing the flight as BusinessFirst on their own website, they are effectively marketing it as such (i.e. BusinessFirst). Here on FT we understand that it will not be BusinessFirst service at all, but for a regular non-FT flier that would be confusing, so yes, they ARE marketing it as BusinessFirst (even if erroneously) as their website is the primary web-marketing tool for the company.

Where is it being marketed as BusinessFirst. I do not see that anywhere on the co.com website. As I said earlier, all I see is International Business.

And as I mentioned before, its on my reservation on co.com, showing as BusinessFirst in the first week of May on 737-900, both ways IAH-SJU-IAH, its showing as BusinessFirst.

Depart:
3:50 p.m.
Thu., May. XX, 2009
Houston, TX (IAH - Intercontinental) Arrive:
9:13 p.m.
Thu., May. XX, 2009
San Juan, PR (SJU) Flight Time:
4 hr 23 mn

Travel Time:
13 hr 9 mn OnePass Miles/
Elite Qualification*:
2,007 /0%
Total Miles:
2,007 Flight: CO1753
Aircraft: Boeing 737-900
Fare Class: BusinessFirst (I)
Meal: Dinner
No Special Meal Offered.


Depart:
9:00 a.m.
Tue., May. XX, 2009
San Juan, PR (SJU) Arrive:
12:50 p.m.
Tue., May. XX, 2009
Houston, TX (IAH - Intercontinental) Flight Time:
4 hr 50 mn OnePass Miles/
Elite Qualification*:
2,007 /0% Flight: CO1751
Aircraft: Boeing 737-900
Fare Class: BusinessFirst (I)
Meal: Lunch
No Special Meal Offered.

And as I mentioned before that is a known bug on co.com.

You are most certainly not flying on a BF-marketed route and you will receive the benefits commensurate with the actual class of service, which is International Business. This does include access to the PC in IAH and any other PCs you might encounter on that day. It does not include access to any partner lounges, unlike a ticket that is actually in BusinessFirst.

You can believe anything you want in terms of how you believe CO is marketing the flight based on your vast experience in the marketing world. I'm trying to explain what your actual travel experience will be. And since the lounge access bit - ostensibly what this thread is about - is a component of the BF service and differs for International Business I do not think it is inappropriate to point out what the actual service is based on.

While your help is appreciated, I must point out that your remarks come off as patronizing. I already indicated several times that I KNEW the service wouldn't be BusinessFirst, and merely was asking about the lounge access in this specific thread. You chose to point out on several occasions (I think one would be more than enough, considering I already indicated in the very beginning that I knew it wasn't going to be a BusinessFirst experience) in a patronizing manner, that it will not be a BusinessFirst flight, as I already knew.

I now have received the advise I was looking for, but left to wonder why all the patronizing repeated commentaries from your side? Is there something you absolutely feel you need to prove?

Nothing to prove. Just trying to correct your insistence that it is marketed as a BF flight so that in the future when someone comes upon this thread they will realize what the reality of the situation is. Sorry if you feel it is patronizing, but your repeated insistence that it is marketed as a BF flight is wrong and I do not see a problem with correcting that. In each of your posts up until this one you actually have stated that it is marketed as BF or that you are flying in BF, even after the first time I pointed out that was not the case. I'm not sure why you keep stating it if you know it to be untrue.

On the contrary to what you are stating above, I have not once said that I am flying in BF, in post #9 I have stated that we are ticketed in BF, because, guess what, thats what we are ticketed in, according to co.com (see post #18). Yes, it does not mean that we will be flying BF (which is what I stated from the beginning). However, regardless of what you believe, if its showing on their own website, then yes, it does mean that it IS marketed as BF in at least one place on their primary marketing tool, their own website (be it a mistake or not), and thats my point (and yes, I have read your numerous repeated posts that its a bug, I get it, thats not the point though).

My issue is with your apparent need to patronize for no apparent reason (while not addressing other posts, you are just repeating yourself) if only to have the last word, which is unfortunate. I found your other advises to be quite helpful, and thanked you for them, but in this case I would expect more from a moderator.

Actually, this is precisely the point. If it were actually marketed as BF then the lounge benefits you would receive are very different. Since it is not a BF-marketed route or flight, despite the bug that causes it to occasionally show that way on co.com, you do not receive the expanded lounge options that a BF-marketed flight would receive.

You keep repeating yourself just as much as I do. The difference is that my comments on it not being marketed as a BF flight are accurate, while your comments that it is marketed as a BF flight are erroneous.