No Option to Split PNR?
Jan 15, 2009 | 10:11 am
#1
Original Poster
Join Date: May 2006
Location: New York, London, Sydney
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No Option to Split PNR?
Hi,
I'm travelling with a non-status companion on an otherwise EUA-eligible flight. In the past, I've booked together to simplify the seat selection process, and then been given an option in MMB to split the PNR (and then the EUA setting toggle appears). I'm in this reservation, it's been ticketed, it clearly recognizes my status, but doesn't give me the option to split. Of course, I can call, but does anyone have an explanation for why it might be happening (or what I might be doing incorrectly).
I'm travelling with a non-status companion on an otherwise EUA-eligible flight. In the past, I've booked together to simplify the seat selection process, and then been given an option in MMB to split the PNR (and then the EUA setting toggle appears). I'm in this reservation, it's been ticketed, it clearly recognizes my status, but doesn't give me the option to split. Of course, I can call, but does anyone have an explanation for why it might be happening (or what I might be doing incorrectly).
Jan 15, 2009 | 10:59 am
#2
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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The option to split records is still available. When on the "View Current Reservation" screen look for the "Separate Traveler(s)" link underneath each person's name and information.
Jan 15, 2009 | 12:04 pm
#3
Join Date: Aug 2000
Location: CLE
Programs: UA 1K MM, Hilton Diamond
Posts: 929
When doing this, does it matter if you click the separate link for yourself or the companion?
Jan 15, 2009 | 12:10 pm
#4
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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Posts: 38,683
Jan 15, 2009 | 12:33 pm
#5
Original Poster
Join Date: May 2006
Location: New York, London, Sydney
Programs: United GS/2MM, DL*P, VS*G, AA*EXP, Avis CHM, Hertz Platinum, Sixt*D, HH*D, HGP*P, Starwood*P
Posts: 9,879
Yes, totally missed the link. Thanks!