Help with 24-hour refund
Dec 20, 2008 | 8:29 am
#1
Original Poster
Join Date: Jun 2008
Location: Wiltshire, UK
Programs: AA
Posts: 8
Help with 24-hour refund
I just made a reservation on Continental.com, only to realise 10 minutes later that I had typoed and spelt my first name with my middle initial tied on the end. I cancelled my reservation straight away and applied for a refund in the original form of payment (card). I'd like to re-book as soon as possible, but would like to know if it is wise to wait until my refund is processed before re-booking? I don't want my refund to be rejected, and have complied with the 24-hour refund policy so it shouldn't be a problem, but am paranoid about it being rejected. Thoughts?
Dec 20, 2008 | 8:31 am
#2
Join Date: Apr 2007
Location: SAT
Programs: UA Premier Silver
Posts: 3,682
You can go ahead and book the new reservation. If you cancelled within 10 minutes you probably will not even see the charge appear on your credit card statment.
Dec 20, 2008 | 8:33 am
#3
Join Date: Apr 2007
Location: SAT
Programs: UA Premier Silver
Posts: 3,682
Actually, you can make changes to the reservation within 24 hours for no fee so you can probably just call CO and fix the spelling error.
Dec 20, 2008 | 8:43 am
#4
Original Poster
Join Date: Jun 2008
Location: Wiltshire, UK
Programs: AA
Posts: 8
Thanks! Re-booking now, and according to the form where I entered my name the first time, I DID spell it correctly, so I don't know why my middle initial had been added to it...I decided to play it safe this time and leave out the middle initial altogether, since it's my wallet that's paying for this, and I don't want to have a pesky change fee on my hands.
Dec 20, 2008 | 8:50 am
#5
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
The middle initial appended to the first name is normal and not a problem at all. It would not cause any trouble with the airline nor with the TSA.
Dec 20, 2008 | 10:02 am
#6
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
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Posts: 35,092
Thanks! Re-booking now, and according to the form where I entered my name the first time, I DID spell it correctly, so I don't know why my middle initial had been added to it...I decided to play it safe this time and leave out the middle initial altogether, since it's my wallet that's paying for this, and I don't want to have a pesky change fee on my hands.
You may want to consider making a CO account, and then you can just pull your name down from the list of travellers. That way you eliminate the typo possibility.
I never type my name in when booking a ticket. The only time I've made errors like that are on other airline sites where I don't have an account.
Dec 20, 2008 | 10:31 am
#7
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