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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Help with 24-hour refund (https://www.flyertalk.com/forum/continental-onepass-pre-merger/901366-help-24-hour-refund.html)

Air Wiltshire Dec 20, 2008 8:29 am

Help with 24-hour refund
 
I just made a reservation on Continental.com, only to realise 10 minutes later that I had typoed and spelt my first name with my middle initial tied on the end. I cancelled my reservation straight away and applied for a refund in the original form of payment (card). I'd like to re-book as soon as possible, but would like to know if it is wise to wait until my refund is processed before re-booking? I don't want my refund to be rejected, and have complied with the 24-hour refund policy so it shouldn't be a problem, but am paranoid about it being rejected. Thoughts?

OPFlyer Dec 20, 2008 8:31 am

You can go ahead and book the new reservation. If you cancelled within 10 minutes you probably will not even see the charge appear on your credit card statment.

OPFlyer Dec 20, 2008 8:33 am

Actually, you can make changes to the reservation within 24 hours for no fee so you can probably just call CO and fix the spelling error.

Air Wiltshire Dec 20, 2008 8:43 am

Thanks! Re-booking now, and according to the form where I entered my name the first time, I DID spell it correctly, so I don't know why my middle initial had been added to it...I decided to play it safe this time and leave out the middle initial altogether, since it's my wallet that's paying for this, and I don't want to have a pesky change fee on my hands.

sbm12 Dec 20, 2008 8:50 am

The middle initial appended to the first name is normal and not a problem at all. It would not cause any trouble with the airline nor with the TSA.

channa Dec 20, 2008 10:02 am


Originally Posted by Air Wiltshire (Post 10938931)
Thanks! Re-booking now, and according to the form where I entered my name the first time, I DID spell it correctly, so I don't know why my middle initial had been added to it...I decided to play it safe this time and leave out the middle initial altogether, since it's my wallet that's paying for this, and I don't want to have a pesky change fee on my hands.


You may want to consider making a CO account, and then you can just pull your name down from the list of travellers. That way you eliminate the typo possibility.

I never type my name in when booking a ticket. The only time I've made errors like that are on other airline sites where I don't have an account. :eek:

Bonehead Dec 20, 2008 10:31 am


Originally Posted by sbm12 (Post 10938961)
The middle initial appended to the first name is normal and not a problem at all. It would not cause any trouble with the airline nor with the TSA.

That is my experience as well. The CO site seems to do that automatically.


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