Automatic Elite Upgrade Question Vanished...
Jul 14, 2008 | 11:55 am
#1
Original Poster
Join Date: Oct 2007
Location: Frozen in Carbonite
Programs: UA Aluminum 0.6MM, Bonvoy Life Sentence, Hyatt Eliteist, AA Super Plutonium
Posts: 2,878
Automatic Elite Upgrade Question Vanished...
So I upgraded an outbound flight segment today using miles, when I went back in to co.com look at my reservation I noticed that the automatic elite upgrade YES/NO question disappeared from my return segment.
Has anyone else noticed this?
I called co.com to confirm that I would still be appropriately prioritized within the EUAs, and they said that I would.
I guess this is just another bug in the system
Has anyone else noticed this?
I called co.com to confirm that I would still be appropriately prioritized within the EUAs, and they said that I would.
I guess this is just another bug in the system
Jul 14, 2008 | 11:57 am
#2
FlyerTalk Evangelist
Join Date: Oct 2006
Location: IAH
Posts: 13,531
Yes, this is a bug that has been discussed many times here before. It happens completely at random and does not necessarily mean that you are still not in the queue for an upgrade.
Jul 14, 2008 | 3:01 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,887
I think CO Insider said they were removing that functionality, it was causing too many problems. I may be remembering incorrectly, it should be in a relatively recent thread.
Jul 14, 2008 | 4:12 pm
#4
Join Date: Jan 2005
Location: EWR
Programs: UA 1K, UA 1MM
Posts: 234
Here it is
Later this year, we're planning to remove the upgrade questions altogether from our kiosk and online check-in systems, and simply add eligible Elite members to the upgrade standby list automatically (unless you've requested otherwise via continental.com, over the phone or at the airport).