SMS Trip Alert
Jun 24, 2008 | 4:46 pm
#1
Original Poster
Join Date: May 2007
Posts: 21
SMS Trip Alert
In my CO profile, my phone is configured as a mobile device and the SMS option is checked. When I get a trip alert, I get both a SMS text AND a voice call.
Does anyone know if there is a way to stop the voice call but still get the SMS message?
Does anyone know if there is a way to stop the voice call but still get the SMS message?
Jun 24, 2008 | 4:59 pm
#2
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
Change your trip alert settings.
- Home
- My Account
- Profile
- E-mail Settings
- TripAlert
Jun 24, 2008 | 5:16 pm
#3
Original Poster
Join Date: May 2007
Posts: 21
I want true SMS, not email sent as text message.
Jun 24, 2008 | 6:10 pm
#4
Join Date: Dec 2007
Location: Israel
Programs: UA Platinum, LY Silver
Posts: 633
I want this too... it's super annoying to get the phone call.
Jun 24, 2008 | 6:48 pm
#5
Join Date: Dec 2004
Location: NYC
Programs: AA; The Peninsula
Posts: 209
Not only that, but apparently Continental doesn't realize that mobile carriers charge $0.50 ea. to send/recv SMS (text msgs) while overseas.
Since 1 CO Trip Notification = 10 SMS (due to character count limitations) that comes to $5 per leg...and, yeah, there's that annoying telephone call to top it off.
The notifications section of the website is so obnoxiously organized.
</venting>
Since 1 CO Trip Notification = 10 SMS (due to character count limitations) that comes to $5 per leg...and, yeah, there's that annoying telephone call to top it off.
The notifications section of the website is so obnoxiously organized.
</venting>
Jun 24, 2008 | 8:26 pm
#6
Join Date: Dec 2007
Location: Austin, TX
Programs: UA S; Marriott LG; IHG P; Hertz PC; AA, WN, Pan Am!
Posts: 820
If instead of SMS you sign up for it as an email (e.g. [email protected]) it will only come as one picture message rather than being broken up. (not sure if that helps cost, but it is what it is.)
Jun 25, 2008 | 10:58 am
#7
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
- Go to continental.com. Sign in. Go to My Account.
- In the gray "Profile" box, select or add the phone number where you'd like to receive SMS messages. On the phone number page, select the device type to be a "Mobile Phone." When selecting this option, you'll be given a check the box beneath it that says "Send messages to this text-enabled/SMS device when available..." Check that box and save your settings.
- Go to "Manage Profile", which is also in the gray "Profile" box on the My Account page. On the manage profile page, under "E-mail Subscriptions & TripAlert" select "View TripAlert" settings. On the TripAlert settings page, select the Phone option and the phone number where you'd like to have the SMS messages sent. Save your settings.
This set-up process can and will be improved at a future date.
Jun 25, 2008 | 12:23 pm
#8
Original Poster
Join Date: May 2007
Posts: 21
Thanks for the reply, Scott. What you describe is how my profile is currently configured, but I still get both the voice and SMS. I will try deleting all my phones and reconfigure from scratch to see if that makes a difference.
Jun 25, 2008 | 1:02 pm
#9
FlyerTalk Evangelist
Join Date: Aug 2005
Location: DCA
Programs: Kommissar Giga-Posting Direktor, PWP; Fasano Nouveau Aristocrat; CO Platinum; BD Gold; MR Gold
Posts: 18,733
I have mine set to get both SMS and voice calls. For awhile I was getting only calls, for awhile I was getting both SMS and calls, and on my last few trips, I have not received either.
Jun 26, 2008 | 3:35 pm
#10
Join Date: Oct 2005
Location: MCO
Posts: 167
Hi skearney00, this is possible, but unfortunately the registration process for SMS TripAlerts isn't very intuitive at the moment. Here's how to do it:
This set-up process can and will be improved at a future date.
- Go to continental.com. Sign in. Go to My Account.
- In the gray "Profile" box, select or add the phone number where you'd like to receive SMS messages. On the phone number page, select the device type to be a "Mobile Phone." When selecting this option, you'll be given a check the box beneath it that says "Send messages to this text-enabled/SMS device when available..." Check that box and save your settings.
- Go to "Manage Profile", which is also in the gray "Profile" box on the My Account page. On the manage profile page, under "E-mail Subscriptions & TripAlert" select "View TripAlert" settings. On the TripAlert settings page, select the Phone option and the phone number where you'd like to have the SMS messages sent. Save your settings.
This set-up process can and will be improved at a future date.
Did setting this up from scratch work for you? It didn't help for me.
Jun 27, 2008 | 1:00 am
#12
Join Date: Mar 2004
Location: Austin, Tx, USA
Posts: 229
Yep.... i'm setup the same way as described and i've been getting calls+text messages for a couple of months. I tried deleting the number and recreating it but no success.
Jun 27, 2008 | 5:24 pm
#13
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Originally Posted by gatorray
That is the way I am set up, but I get both calls and text messages.
Originally Posted by Enhanced in Austin
Yep.... i'm setup the same way as described and i've been getting calls+text messages for a couple of months. I tried deleting the number and recreating it but no success.