Originally Posted by CO Insider

Hi skearney00, this is possible, but unfortunately the registration process for SMS TripAlerts isn't very intuitive at the moment. Here's how to do it:

1. Go to continental.com. Sign in. Go to My Account.
   
   
2. In the gray "Profile" box, select or add the phone number where you'd like to receive SMS messages. On the phone number page, select the device type to be a "Mobile Phone." When selecting this option, you'll be given a check the box beneath it that says "Send messages to this text-enabled/SMS device when available..." Check that box and save your settings.
   
   
3. Go to "Manage Profile", which is also in the gray "Profile" box on the My Account page. On the manage profile page, under "E-mail Subscriptions & TripAlert" select "View TripAlert" settings. On the TripAlert settings page, select the Phone option and the phone number where you'd like to have the SMS messages sent. Save your settings.

When adding a phone number to your TripAlert settings, we'll always send TripAlerts via SMS instead of voice as long as you've specified that you want to receive SMS messages (i.e. step 2).

This set-up process can and will be improved at a future date.

Originally Posted by skearney00

Thanks for the reply, Scott. What you describe is how my profile is currently configured, but I still get both the voice and SMS. I will try deleting all my phones and reconfigure from scratch to see if that makes a difference.