Online check-in won't work is this normal?
Jun 10, 2008 | 7:37 am
#1
Original Poster
Join Date: Dec 2007
Location: Cleveland, Ohio. I answer any question about Cleveland
Programs: I'm nobody
Posts: 276
Online check-in won't work is this normal?
I am leaving tomorrow on miles tickets and cannot check-in online. Is this unusual? I don't want to get bumped 
Jun 10, 2008 | 7:44 am
#2
FlyerTalk Evangelist
Join Date: Feb 2007
Location: PDX
Programs: AS Titanium, Marriott Lifetime Plat, UA Gold
Posts: 11,594
Jun 10, 2008 | 7:46 am
#3
Join Date: Sep 2003
Location: Houston, TX
Programs: CO non-elite, Marriott Silver, SPG Gold
Posts: 1,621
I'd make a phone call.
Jun 10, 2008 | 7:57 am
#4
Original Poster
Join Date: Dec 2007
Location: Cleveland, Ohio. I answer any question about Cleveland
Programs: I'm nobody
Posts: 276
Jun 10, 2008 | 8:03 am
#5
Join Date: Jan 2003
Location: IAH
Posts: 44
A simple call to the elite line or e-desk can solve the problem, then you can check in.
Jun 10, 2008 | 8:11 am
#6
Original Poster
Join Date: Dec 2007
Location: Cleveland, Ohio. I answer any question about Cleveland
Programs: I'm nobody
Posts: 276
Skyyguy
This generally happens when the reservation is not "synched" with the e-ticket. That can happen if a human modified the res, and didn't re-synch it. The whole e-ticket thing was a patch to a system that hadn't heard of e-tickets from what I've been told.
A simple call to the elite line or e-desk can solve the problem, then you can check in.
A simple call to the elite line or e-desk can solve the problem, then you can check in.
Thanks all.