Originally Posted by
SkyyGuy
This generally happens when the reservation is not "synched" with the e-ticket. That can happen if a human modified the res, and didn't re-synch it. The whole e-ticket thing was a patch to a system that hadn't heard of e-tickets from what I've been told.
A simple call to the elite line or e-desk can solve the problem, then you can check in.
You are a genius skyyguy. I called and she implied that the computer went "tilt" and that she needed to synchronize.
Thanks all.