Email received today from CO re ST Elite status on BP
Jan 30, 2008, 10:02 pm
#1
Original Poster
Join Date: Oct 2006
Location: TLV
Programs: LY Matmid, BMI Diamond
Posts: 52
Email received today from CO re ST Elite status on BP
Hi,
I thought I'd share this. I sent CO an email asking whether my ST Elite status would show on my boarding cards (it's confirmed on my PNR but I haven't received my ST-E card yet). This was part of the reply:
"I checked with our Electronic Support Desk, and there is some question as to whether your Elite status will print out on your boarding pass. Recently, there has been a computer glitch that has removed everyone's Elite status from the boarding passes (including Continental Elite members)."
So:
1. FYI. @:-)
2. Has anybody had any problems with this recently?
I thought I'd share this. I sent CO an email asking whether my ST Elite status would show on my boarding cards (it's confirmed on my PNR but I haven't received my ST-E card yet). This was part of the reply:
"I checked with our Electronic Support Desk, and there is some question as to whether your Elite status will print out on your boarding pass. Recently, there has been a computer glitch that has removed everyone's Elite status from the boarding passes (including Continental Elite members)."
So:
1. FYI. @:-)
2. Has anybody had any problems with this recently?
Jan 30, 2008, 10:43 pm
#3
Join Date: Aug 2007
Location: Northern New Jersey and Naples, Florida
Programs: UA-Platinum , Marriott- Lifetime Gold
Posts: 195
In December my wife's BP did not indicate her Silver status.
Jan 30, 2008, 10:56 pm
#4
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
The only issue I've heard of previously about status on boarding passes was with regard to reward tix, where it wasn't showing for the person who redeemed the points. I haven't heard of other issues with partners (OP is AZ elite), though clearly OPSC has. I'd have thought that there would be more reports of issues here if EliteAccess wasn't showing on BPs lately.
Jan 30, 2008, 10:57 pm
#5
FlyerTalk Evangelist
Join Date: Aug 2007
Location: 27 minutes north of EWR (on a good day)
Programs: UA PLAT, SPG PLAT. Collector of Chase UR points
Posts: 11,527
No problems here and 7 flights so far.
Jan 30, 2008, 11:39 pm
#6
FlyerTalk Evangelist
Join Date: Dec 2002
Programs: UA Platinum MM; BA Gold; DL Silver; IHG Diamond Ambassador; Hilton Gold; Marriott Gold
Posts: 24,260
My boarding passes from last weekend, like always, displayed my SkyTeam Elite Plus status. Underneath my name and date, they say: "NW-xxxxxxxxx Platinum / ST2."
If you qualified as a Sky Team elite after your booked your reservation, you might want to go online at www.continental.com/ and delete and re-enter your frequent flyer number. But otherwise, I can't imagine that your status would be omitted from your boarding pass.
If you qualified as a Sky Team elite after your booked your reservation, you might want to go online at www.continental.com/ and delete and re-enter your frequent flyer number. But otherwise, I can't imagine that your status would be omitted from your boarding pass.
Jan 31, 2008, 4:24 am
#7
Join Date: Oct 2004
Posts: 1,542
The only issue I've heard of previously about status on boarding passes was with regard to reward tix, where it wasn't showing for the person who redeemed the points. I haven't heard of other issues with partners (OP is AZ elite), though clearly OPSC has. I'd have thought that there would be more reports of issues here if EliteAccess wasn't showing on BPs lately.
Jan 31, 2008, 6:28 am
#8
Join Date: May 2006
Location: PHL/EWR
Programs: UA, AA
Posts: 1,821
I had problems in early january, but lately it has been there.
Jan 31, 2008, 6:44 am
#9
FlyerTalk Evangelist
Join Date: Aug 2005
Location: DCA
Programs: Kommissar Giga-Posting Direktor, PWP; Fasano Nouveau Aristocrat; CO Platinum; BD Gold; MR Gold
Posts: 18,733
No problems for me in January.
Jan 31, 2008, 6:53 am
#11
Suspended
Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
npmj (no problem mid-January).
Jan 31, 2008, 7:54 am
#12
Join Date: Sep 2002
Location: IAH
Programs: CO Plat
Posts: 121
Flying last week from DTW, boarding passes showed the status (Plat) but no ST2 etc.
Jan 31, 2008, 8:26 am
#13
Join Date: Nov 2007
Location: WAS
Programs: enjoyed being warm spit for a few years on CO/UA but now nothing :(
Posts: 2,531
6 flights in January, new years through this last weekend, no problems
Jan 31, 2008, 10:08 am
#14
Suspended
Join Date: Jun 2005
Programs: Continental Gold Elite, United Premier Executive
Posts: 6,766
CO and KL had some issues relating to system recognition of Elite status last spring and summer. I don't know if it was ever fully rectified.
Jan 31, 2008, 12:16 pm
#15
Join Date: Oct 2007
Location: NY
Programs: CO Plat
Posts: 73
I have had 6 flights in the past 3 weeks with no issues. You can print out temporary card from the CO web site if you are worried.