CHASE(D) Away
Jan 11, 2008 | 7:09 pm
#1
Original Poster
Join Date: Dec 2005
Posts: 419
CHASE(D) Away
I signed up for a Chase Continental Credit card in July 2007 expecting to receive 20,000 bonus Onepass miles. Chase credited me for 15,000. I called several times and each time someone said they would take care of the problem. Now they are denying that I signed up using a 20,000 bonus offer. I used a link from a Continental email to sign up. It was under the widely publicized 20th anniversary Onepass "birthday" celebration.
I would be very cautious before ever signing up for another Chase credit card.
I would be very cautious before ever signing up for another Chase credit card.
Jan 11, 2008 | 8:10 pm
#2
Guest
Posts: n/a
they are also damn hard to cancel (as with any Chase card).
Jan 11, 2008 | 8:14 pm
#3
FlyerTalk Evangelist
Join Date: Jan 2006
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had the same problem. CO ended up resolving it, not Chase. Was relatively painless.
Jan 11, 2008 | 10:14 pm
#4
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Join Date: Sep 2002
Location: LAX/TPE
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Jan 11, 2008 | 10:15 pm
#5
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
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Jan 11, 2008 | 10:27 pm
#6
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Jan 12, 2008 | 8:04 am
#7
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,925
As much as I like to trash Chase, lately I have been satisfied. Every so often they offer me a spending challenge to earn a free companion ticket (V or higher - but that is OK), so I usually get one at least every year. Plus the two discount coupons (again on V or higher - but they work when V is the best fare at ticket time).
Plus I also got a Chase Marriott card and that has been OK as well.
I find I am using Chase more than Amer Express.
Plus I also got a Chase Marriott card and that has been OK as well.
I find I am using Chase more than Amer Express.
Jan 12, 2008 | 4:42 pm
#8
Join Date: Feb 2004
Location: CLE
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Jan 13, 2008 | 4:05 pm
#9
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Location: Washington, DC
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On the other hand, every month I have an issue with Citi over my Hilton HHonors Visa... mostly, they can't seem to ever get my points credited correctly.
Jan 13, 2008 | 9:30 pm
#10
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
I wish CO had partnered with Amex instead of Chase..Chase is a Sleazy company..Atleast American Express is reputable..:-:
Jan 13, 2008 | 9:55 pm
#11
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I had the CO Chase card and found it a pain...when I pay my AX bill (even on the due date itself) I get a text message confirming payment and it's a 30-second web transaction. The first few times I tried to pay my Chase bill online, I didn't understand how. Their Web interface sucks, or at least it did during my cardmembership (2003-04). If I could get CO miles on an AmEx-branded product, I'd do it in a heartbeat.
Jan 13, 2008 | 10:34 pm
#12
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actually Im' very happy with the chase web interface. It has auto-pay, which neither AX or Citi have. it will auto-pay a set amount, minimum, or balance in full. Its great I don't even have to think about it.