CHASE(D) Away

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Jan 11, 2008 | 7:09 pm
  #1  
I signed up for a Chase Continental Credit card in July 2007 expecting to receive 20,000 bonus Onepass miles. Chase credited me for 15,000. I called several times and each time someone said they would take care of the problem. Now they are denying that I signed up using a 20,000 bonus offer. I used a link from a Continental email to sign up. It was under the widely publicized 20th anniversary Onepass "birthday" celebration.

I would be very cautious before ever signing up for another Chase credit card.
Jan 11, 2008 | 8:10 pm
  #2  
they are also damn hard to cancel (as with any Chase card).
Jan 11, 2008 | 8:14 pm
  #3  
had the same problem. CO ended up resolving it, not Chase. Was relatively painless.
Jan 11, 2008 | 10:14 pm
  #4  
Quote: they are also damn hard to cancel (as with any Chase card).
I had no problem canceling mine - they wanted to charge me an annual fee (no waiver) and my 5% discount expired. I told them to take a hike.
Jan 11, 2008 | 10:15 pm
  #5  
Quote: I had no problem canceling mine - they wanted to charge me an annual fee (no waiver) and my 5% discount expired. I told them to take a hike.


Put Chase where it belongs - the rubbish bin.
Jan 11, 2008 | 10:27 pm
  #6  
Quote:

Put Chase where it belongs - the rubbish bin.
And miss the chance to watch it go through a shredder?

Note to CO - please, please, dump Chase and work with Amex instead.
Jan 12, 2008 | 8:04 am
  #7  
As much as I like to trash Chase, lately I have been satisfied. Every so often they offer me a spending challenge to earn a free companion ticket (V or higher - but that is OK), so I usually get one at least every year. Plus the two discount coupons (again on V or higher - but they work when V is the best fare at ticket time).

Plus I also got a Chase Marriott card and that has been OK as well.

I find I am using Chase more than Amer Express.
Jan 12, 2008 | 4:42 pm
  #8  
Quote: Note to CO - please, please, dump Chase and work with Amex instead.
.
Note to CO - please, please, dump Chase and work with any other credit card issuer instead.
Jan 13, 2008 | 4:05 pm
  #9  
Quote: .
Note to CO - please, please, dump Chase and work with any other credit card issuer instead.
Been a satisfied Chase customer here for years. Never had a problem with their credit cards, or my checking account I have with them.

On the other hand, every month I have an issue with Citi over my Hilton HHonors Visa... mostly, they can't seem to ever get my points credited correctly.
Jan 13, 2008 | 9:30 pm
  #10  
I wish CO had partnered with Amex instead of Chase..Chase is a Sleazy company..Atleast American Express is reputable..:-:
Jan 13, 2008 | 9:55 pm
  #11  
I had the CO Chase card and found it a pain...when I pay my AX bill (even on the due date itself) I get a text message confirming payment and it's a 30-second web transaction. The first few times I tried to pay my Chase bill online, I didn't understand how. Their Web interface sucks, or at least it did during my cardmembership (2003-04). If I could get CO miles on an AmEx-branded product, I'd do it in a heartbeat.
Jan 13, 2008 | 10:34 pm
  #12  
actually Im' very happy with the chase web interface. It has auto-pay, which neither AX or Citi have. it will auto-pay a set amount, minimum, or balance in full. Its great I don't even have to think about it.
Jan 13, 2008 | 10:36 pm
  #13  
Quote: actually Im' very happy with the chase web interface. It has auto-pay, which neither AX or Citi have. it will auto-pay a set amount, minimum, or balance in full. Its great I don't even have to think about it.
Citi has autopay. I've been using it for about 6 years now.