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-   -   CHASE(D) Away (https://www.flyertalk.com/forum/continental-onepass-pre-merger/778115-chase-d-away.html)

CLELOSER Jan 11, 2008 7:09 pm

CHASE(D) Away
 
I signed up for a Chase Continental Credit card in July 2007 expecting to receive 20,000 bonus Onepass miles. Chase credited me for 15,000. I called several times and each time someone said they would take care of the problem. Now they are denying that I signed up using a 20,000 bonus offer. I used a link from a Continental email to sign up. It was under the widely publicized 20th anniversary Onepass "birthday" celebration.

I would be very cautious before ever signing up for another Chase credit card.

UncleBuck Jan 11, 2008 8:10 pm

they are also damn hard to cancel (as with any Chase card).

belynch Jan 11, 2008 8:14 pm

had the same problem. CO ended up resolving it, not Chase. Was relatively painless.

bocastephen Jan 11, 2008 10:14 pm


Originally Posted by UncleBuck (Post 9052998)
they are also damn hard to cancel (as with any Chase card).

I had no problem canceling mine - they wanted to charge me an annual fee (no waiver) and my 5% discount expired. I told them to take a hike.

J.Edward Jan 11, 2008 10:15 pm


Originally Posted by bocastephen (Post 9053458)
I had no problem canceling mine - they wanted to charge me an annual fee (no waiver) and my 5% discount expired. I told them to take a hike.

:)

Put Chase where it belongs - the rubbish bin.

bocastephen Jan 11, 2008 10:27 pm


Originally Posted by J.Edward (Post 9053460)
:)

Put Chase where it belongs - the rubbish bin.

And miss the chance to watch it go through a shredder? :)

Note to CO - please, please, dump Chase and work with Amex instead.

cova Jan 12, 2008 8:04 am

As much as I like to trash Chase, lately I have been satisfied. Every so often they offer me a spending challenge to earn a free companion ticket (V or higher - but that is OK), so I usually get one at least every year. Plus the two discount coupons (again on V or higher - but they work when V is the best fare at ticket time).

Plus I also got a Chase Marriott card and that has been OK as well.

I find I am using Chase more than Amer Express.

ctownflyer Jan 12, 2008 4:42 pm


Originally Posted by bocastephen (Post 9053495)
Note to CO - please, please, dump Chase and work with Amex instead.

.
Note to CO - please, please, dump Chase and work with any other credit card issuer instead.

ssullivan Jan 13, 2008 4:05 pm


Originally Posted by ctownflyer (Post 9056876)
.
Note to CO - please, please, dump Chase and work with any other credit card issuer instead.

Been a satisfied Chase customer here for years. Never had a problem with their credit cards, or my checking account I have with them.

On the other hand, every month I have an issue with Citi over my Hilton HHonors Visa... mostly, they can't seem to ever get my points credited correctly.

CAL PHL FLYER Jan 13, 2008 9:30 pm

I wish CO had partnered with Amex instead of Chase..Chase is a Sleazy company..Atleast American Express is reputable..:-:

ConciergeMike Jan 13, 2008 9:55 pm

I had the CO Chase card and found it a pain...when I pay my AX bill (even on the due date itself) I get a text message confirming payment and it's a 30-second web transaction. The first few times I tried to pay my Chase bill online, I didn't understand how. Their Web interface sucks, or at least it did during my cardmembership (2003-04). If I could get CO miles on an AmEx-branded product, I'd do it in a heartbeat.

entropy Jan 13, 2008 10:34 pm

actually Im' very happy with the chase web interface. It has auto-pay, which neither AX or Citi have. it will auto-pay a set amount, minimum, or balance in full. Its great I don't even have to think about it.

Lurker1999 Jan 13, 2008 10:36 pm


Originally Posted by entropy (Post 9063870)
actually Im' very happy with the chase web interface. It has auto-pay, which neither AX or Citi have. it will auto-pay a set amount, minimum, or balance in full. Its great I don't even have to think about it.

Citi has autopay. I've been using it for about 6 years now.


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