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Old Dec 19, 2007 | 5:08 pm
  #1  
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Forgot to deduct miles...

.....

Last edited by flymaster; Dec 19, 2007 at 11:45 pm
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Old Dec 19, 2007 | 5:22 pm
  #2  
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well same thing happened to me, I called and asked for a one way BF upgrade from SJO to HKG (25k miles), they put me on confirmed F for SJO-EWR and the other one showed as waitlisted but no miles were deducted

I already considered the 25k miles MINE and then one day out of the blue (this is still about 6 weeks before the day of the flight) I see a new itinerary in my inbox........I knew it immediately , someone found out or a simple audit told them that there were short of miles somewhere .......and miles were deducted then (it took like a month for them to notice this)

so I would say, do not do a thing, they will find out on their own, remember to let us know what happens though
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Old Dec 19, 2007 | 5:41 pm
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Originally Posted by wolfie_cr
so I would say, do not do a thing, they will find out on their own, remember to let us know what happens though
Now that it's posted here, you can be assured CO will quickly figure it out.
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Old Dec 19, 2007 | 5:52 pm
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Originally Posted by ssullivan
Now that it's posted here, you can be assured CO will quickly figure it out.
That's why I didn't say a thing here until now......when they fixed it, unfortunately even though I was quiet........CO figured it out

right now , CO Insider is going through all TATL milleage upgrades that were requested for both legs......looking for the tiny 20k miles missing somewhere
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Old Dec 19, 2007 | 11:45 pm
  #5  
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Heed wolfie's cautionary tale by frequently taking reward tickets to keep your balance low. What are they gonna do? Give you a negative balance?
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Old Dec 20, 2007 | 1:06 am
  #6  
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I still can't figure out why people are trying to get the upgrade without the miles. After all, the upgrade is already a reward for the miles. Isn't it a bit unethical to try to get away with not even using miles?
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Old Dec 20, 2007 | 4:35 am
  #7  
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Originally Posted by zrs70
I still can't figure out why people are trying to get the upgrade without the miles. After all, the upgrade is already a reward for the miles. Isn't it a bit unethical to try to get away with not even using miles?
People are not trying to upgrade without the miles, I for one, simply do not need to be catching up with other people mistakes or omissions. Long long ago I stopped being 'quality control' for hotels/airlines/car rentals/etc, its their duty not mine to charge me, if they catch it great, they are suposed to, if not it simply balances it out with the other times when a mistake oh their end greatly inconvenienced me, cost me extra money or downright tried to screw me. (and I am not talking about Continental at all, simply the 'big picture' where a hotel here and there manages to screw a trip for x/y/z reason or a bag has a missing item or......etc)
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Old Dec 20, 2007 | 10:39 am
  #8  
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Originally Posted by texd
What are they gonna do? Give you a negative balance?
It is (or was) very well possible to have a negative balance.
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