Au Does Not Work
#16
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
I 100% agree with this sentiment. Keep the option there to be put on the waitlist (and even add the option for a companion, too, if you want to be really nice). But no upgrades should be subject to the random chance of the inventory being available at check-in. Just put people on the list and process it under the normal rules at 3 hours out and 15 minute out (battlefields). The OLCI upgrade game is a major hole that takes away from the rule structure that CO has defined.
#17

Join Date: Dec 2006
Location: NYC
Programs: UA 1K
Posts: 295
I am also wary that something is up with the AU process. I'm on a flight first thing this coming monday morning, FLL-EWR. The inventory was showing A9 a couple of days ago, and today is showing A0. I know CO can sell F in this market up until last minute, so they don't always run AU at the five day point, and sometimes not until a few hours ahead. They also sometimes don't run AU until the last minute as they hold seats to rebook cancelled and severely delayed flights from the night before. However, it seems like AU ran at the 3 day mark in this case, and all those empty seats disappeared. I'm at a lower (but not the lowest) fare class, but even so, I was surprised to left be left behind as a plat with that many empty seats. Following the examples of others, above, I called the elite line, and got a rather lazy sounding agent who claimed that all those seats went to mileage upgraders, and AU never ran as a result.
I'm suspicious.
#18
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
@:-)You are pissed about that?..Dude,its not worth getting yourself worked up into a heart attack about..
#19
Original Poster




Join Date: May 2007
Location: Dubai, UAE
Programs: BA GGL, EK Plat, Hilton Diamond, AMEX Plat
Posts: 175
Yea I was pissed off! I am on a plane 4 days a week like a lot of others on this board and also work a very stressful job that takes a lot away from my relationship. I have to work harder and harder to keep my girlfriend happy. People like you should shut the hell up and stop making stupid comments.
#20
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
I have never gotten an upgrade at check-in. I've come to think that it's a meaningless option.
I am also wary that something is up with the AU process. I'm on a flight first thing this coming monday morning, FLL-EWR. The inventory was showing A9 a couple of days ago, and today is showing A0. I know CO can sell F in this market up until last minute, so they don't always run AU at the five day point, and sometimes not until a few hours ahead. They also sometimes don't run AU until the last minute as they hold seats to rebook cancelled and severely delayed flights from the night before. However, it seems like AU ran at the 3 day mark in this case, and all those empty seats disappeared. I'm at a lower (but not the lowest) fare class, but even so, I was surprised to left be left behind as a plat with that many empty seats. Following the examples of others, above, I called the elite line, and got a rather lazy sounding agent who claimed that all those seats went to mileage upgraders, and AU never ran as a result.
I'm suspicious.
I am also wary that something is up with the AU process. I'm on a flight first thing this coming monday morning, FLL-EWR. The inventory was showing A9 a couple of days ago, and today is showing A0. I know CO can sell F in this market up until last minute, so they don't always run AU at the five day point, and sometimes not until a few hours ahead. They also sometimes don't run AU until the last minute as they hold seats to rebook cancelled and severely delayed flights from the night before. However, it seems like AU ran at the 3 day mark in this case, and all those empty seats disappeared. I'm at a lower (but not the lowest) fare class, but even so, I was surprised to left be left behind as a plat with that many empty seats. Following the examples of others, above, I called the elite line, and got a rather lazy sounding agent who claimed that all those seats went to mileage upgraders, and AU never ran as a result.
I'm suspicious.
EUA is the process that runs daily starting 120 hours prior to flight time. It looks to me that CO 1401 (7:45a EWR-FLL) on 11/19 is still showing A5 right now, so there are at least 5 seats up front still for sale. The 8:30a flight is A3. It being Thanksgiving week and that being a relatively affordable paid F route, I'm not surprised that CO is holding back some F seats from the EUA buckets. There are two flights that are A0 on Monday, the 10:40a and 5:45p flights. If either of those went from A9 to A0 overnight without any EUA then it is because someone bought the seats. CO wouldn't issue that many upgrades for miles on any flight and especially not this close to the departure date.
#21

Join Date: Dec 2006
Location: NYC
Programs: UA 1K
Posts: 295
Cheers!
#22
FlyerTalk Evangelist




Join Date: Apr 2001
Location: NYC
Posts: 27,887
As for the OP, a plat getting passed over for a gold, well that's just messed up.
#23
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
It took me three times of re-reading your post now to realize that you're flying FLL-EWR and not EWR-FLL. Whoops! CO 207 is indeed Zero'd out across the board except Y5.
#24
Join Date: Oct 2006
Location: CRP
Programs: CO-Platinum; Amex Platinum; SPG-Gold; Peasant with AA, & WN, Hotels: PH, KC, OM, HH, MC, HI(IN) & JD
Posts: 402
EWR-FLL Y=$299 A=$339, which CO.com prominently displays on the top of the page.
I'm Flying FLL-IAH on 12/29. It's had only Y seats for over a month. Bought myself, wife and daughter #1 Y's since we are elite and bought daughter #2 an A for <$50 more.
I'm at 99 EQP's because I end up with so many purchased Y's and A's at the last minute or at peak travel times.
On a side note, If I were in the department at CO that decided that around the holidays we'll zero out everything but Y, I'd hide from me at the next DO.
Last edited by farenthold; Nov 18, 2007 at 7:49 pm Reason: typos
#25
Join Date: Oct 2006
Location: CRP
Programs: CO-Platinum; Amex Platinum; SPG-Gold; Peasant with AA, & WN, Hotels: PH, KC, OM, HH, MC, HI(IN) & JD
Posts: 402
Are we relatively certain about this? (I didnt find the thread). Daughter #1 made Gold yesterday and we have a couple of family trips left this year. Ive been thinking about calling the elite line and having them take her OnePass number out of the reservation then re-adding it to ensure she is listed as gold now.

