Generally slow computer system at CO?
Oct 18, 2007 | 5:12 pm
#1
Original Poster
Join Date: Oct 2007
Programs: CO Plat, UA 1P, Hilton Diamond, PC RA, SPG Gold, AMEX Plat
Posts: 48
Generally slow computer system at CO?
Am I insane, or is the system just slower than a dead turtle 
Not just on check in, seat selection, reservations, but in crediting miles (5 days??? Are you kidding me???) and it took 2 WEEKS for me to get an e-mail acknowledging that I made Gold status!! Not for me to get my card and package in the mail - to get an E-MAIL!!! That is crazy. It isn't that difficult to write the code to blast e-mail everyone who earned status that day.
OK, rant over. I love CO other than their crappy system. Really, I do. They are the only airline I fly.
Cheers,
ATF
Not just on check in, seat selection, reservations, but in crediting miles (5 days??? Are you kidding me???) and it took 2 WEEKS for me to get an e-mail acknowledging that I made Gold status!! Not for me to get my card and package in the mail - to get an E-MAIL!!! That is crazy. It isn't that difficult to write the code to blast e-mail everyone who earned status that day.OK, rant over. I love CO other than their crappy system. Really, I do. They are the only airline I fly.
Cheers,
ATF
Oct 18, 2007 | 5:55 pm
#2
Join Date: Sep 2003
Location: Houston, TX
Programs: CO non-elite, Marriott Silver, SPG Gold
Posts: 1,621
I don't recall ever getting emails for Silver or Gold this year.
Anyways yeah, I'm seeing sometimes 3-4 days for mileage credits. Unless I'm hitting a new level, I usually don't sweat it that much.
Anyways yeah, I'm seeing sometimes 3-4 days for mileage credits. Unless I'm hitting a new level, I usually don't sweat it that much.
Oct 18, 2007 | 6:31 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2007
Location: 27 minutes north of EWR (on a good day)
Programs: UA PLAT, SPG PLAT. Collector of Chase UR points
Posts: 11,527
e-mail.. haa, I never got a welcome to silver e-mail. I am still waiting for my card to come in the mail. Oh yeah 3, 4 and 5 days for miles to post is ridiculous. 
Last edited by jrzyshawn; Oct 18, 2007 at 6:37 pm