COPA paper coupon
Aug 23, 2006 | 12:16 am
#1
Original Poster
Join Date: Aug 2006
Posts: 8
COPA paper coupon
Hi,
I have a COPA paper coupon for $350 that I would like to use on a Continental flight (since COPA doesn't fly from my airport). When I received the coupon (because of an oversold flight) I was told that I would be able to use it in Continental.
The problem is that I've called Continental and they ask me to call COPA. I call COPA and they don't have a clue of what I'm talking about. Things like "go to your closest COPA or Continental office". It's funny because according to COPA, even if I want to redeem the coupon for a COPA flight, I have to do it in person!
Any ideas? Help!
Thanks,
Cesar
I have a COPA paper coupon for $350 that I would like to use on a Continental flight (since COPA doesn't fly from my airport). When I received the coupon (because of an oversold flight) I was told that I would be able to use it in Continental.
The problem is that I've called Continental and they ask me to call COPA. I call COPA and they don't have a clue of what I'm talking about. Things like "go to your closest COPA or Continental office". It's funny because according to COPA, even if I want to redeem the coupon for a COPA flight, I have to do it in person!
Any ideas? Help!
Thanks,
Cesar
Aug 23, 2006 | 3:09 am
#2
Join Date: Apr 2000
Location: Arizona
Programs: MSP raised, Elite since age 17
Posts: 4,723
Originally Posted by Darmok
I have a COPA paper coupon for $350 that I would like to use on a Continental flight (since COPA doesn't fly from my airport). When I received the coupon (because of an oversold flight) I was told that I would be able to use it in Continental.
Hi Cesar,
The only bump voucher that I ever had expire was one from COPA-- I was in an identical situation, assured at the gate that I could use the voucher on a CO flight. After a number of calls to COPA and CO I found I could ony turn the voucher in for COPA operated flights, and only at a COPA counter (or by mail to the Miami office)--- but considering the cost to get to a COPA gateway then pay the additional for the flight, I ended up never using it.
I hope for your sake that the situation has changed from 18 months ago (my voucher expired 6 months ago) but I'm not hopeful.
Good luck! Please post what you discover.
Aug 23, 2006 | 5:50 am
#3
Join Date: Dec 2005
Location: CLE
Posts: 152
Sorry, the policy has not changed. The Copa issued travel certificate is valid only on Copa operated codeshare flights CO*9040-9081.
Sorry for the missinformation you got from CM.
Sorry for the missinformation you got from CM.
Aug 23, 2006 | 1:07 pm
#4
Join Date: Oct 2005
Posts: 9
Originally Posted by Darmok
Hi,
I have a COPA paper coupon for $350 that I would like to use on a Continental flight (since COPA doesn't fly from my airport). When I received the coupon (because of an oversold flight) I was told that I would be able to use it in Continental.
The problem is that I've called Continental and they ask me to call COPA. I call COPA and they don't have a clue of what I'm talking about. Things like "go to your closest COPA or Continental office". It's funny because according to COPA, even if I want to redeem the coupon for a COPA flight, I have to do it in person!
Any ideas? Help!
Thanks,
Cesar
I have a COPA paper coupon for $350 that I would like to use on a Continental flight (since COPA doesn't fly from my airport). When I received the coupon (because of an oversold flight) I was told that I would be able to use it in Continental.
The problem is that I've called Continental and they ask me to call COPA. I call COPA and they don't have a clue of what I'm talking about. Things like "go to your closest COPA or Continental office". It's funny because according to COPA, even if I want to redeem the coupon for a COPA flight, I have to do it in person!
Any ideas? Help!
Thanks,
Cesar
,Eder.
Aug 25, 2006 | 1:22 am
#5
Original Poster
Join Date: Aug 2006
Posts: 8
Originally Posted by Eder
Hello, I can use the coupon if you can't... ,
Eder.
,Eder.
Sorry, I don't think it's transfereable
Thanks all for your help,
Cesar