Originally Posted by Darmok

Hi,

I have a COPA paper coupon for $350 that I would like to use on a Continental flight (since COPA doesn't fly from my airport). When I received the coupon (because of an oversold flight) I was told that I would be able to use it in Continental.

The problem is that I've called Continental and they ask me to call COPA. I call COPA and they don't have a clue of what I'm talking about. Things like "go to your closest COPA or Continental office". It's funny because according to COPA, even if I want to redeem the coupon for a COPA flight, I have to do it in person!

Any ideas? Help!

Thanks,
Cesar